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Vouk Suites At Mansion One

Property class: 3

Photo gallery for Vouk Suites At Mansion One

Suite, 3 Bedrooms, Balcony, City View | Living area
Suite, 3 Bedrooms, Balcony, City View
A white van with the logo "VOUK HOTEL SUITES" on its side.
Full-sized fridge, microwave, cookware/dishes/utensils
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Breakfast available
  • Bar

Explore the area

View map
57-G-1 Mansion One, Jalan Sultan Ahmad, Shah, 57-G-3 19, George Town, Penang, 10050
  • Place, Gurney Drive
    ‪1 min walk‬
  • Place, Gurney Plaza
    ‪2 min drive‬
  • Place, KOMTAR
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite

Full-sized fridge, microwave, cookware/dishes/utensils

Studio Suite

  • City view
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony, City View

Suite, 2 Bedrooms, Balcony, City View

Suite, 2 Bedrooms, Balcony, City View

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, City View

Suite, 1 Bedroom, Balcony, City View | Living area

Suite, 1 Bedroom, Balcony, City View

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Balcony, City View

Suite, 3 Bedrooms, Balcony, City View | Living area

Suite, 3 Bedrooms, Balcony, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

About the area

George Town

Vouk Suites At Mansion One places you in the centre of George Town, steps from Gleneagles Penang Medical Centre and within a short 5-minute stroll of Gurney Drive. .Each apartment features free WiFi, an LCD TV and free bottled water. A kitchenette comes equipped with a fridge and a microwave, and room service is also available. A ceiling fan, a safe and free toiletries are also available. Housekeeping is available once per stay. .The restaurant, Cest Si Bon, is open for breakfast, lunch and dinner. The apartment building's own lounge bar is a nice place to enjoy a drink. Added amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. There's also the convenience of a free shopping centre shuttle.
View more Apartments in George TownOpens in a new window

What's nearby

  • Gurney Drive - 1 min walk - 0.1 km
  • Pulau Tikus Market - 15 min walk - 1.3 km
  • Gurney Plaza - 2 min drive - 1.9 km
  • Georgetown UNESCO Historic Site - 3 min drive - 2.3 km
  • KOMTAR - 3 min drive - 3.1 km

Getting around

  • Penang Sentral - 36 min drive
  • Penang (PEN-Penang Intl.) - 34 min drive

Restaurants

  • ‪Good Morning Coffee Shop - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Timur Coffee House - ‬6 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Maple Palace Restaurant (美寶閣) - ‬5 min walk

About this property

Vouk Suites At Mansion One

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Vouk Suites At Mansion One also features multilingual staff, concierge services, and laundry facilities.

This 3-star George Town apartment is smoke free.

  • 14 guestrooms or units
  • 30 levels
  • Built in 2016
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Vouk Suites At Mansion One offers 14 accommodations with a safe and complimentary bottles of water. Accommodation at this 3-star apartment has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This George Town apartment provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Car not required
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Restaurants on site

  • Cest Si Bon

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping available once per stay
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • 30 floors
  • Built in 2016

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Shared check-in counter at Vouk Hotel Suites Penang]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vouk Suites At Mansion One

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

VOUK Suites Mansion 1 Apartment Penang
VOUK Suites Mansion 1 Apartment
VOUK Suites Mansion 1 Penang
VOUK SUITES MANSION ONE Apartment Penang
VOUK SUITES MANSION ONE Apartment
VOUK SUITES MANSION ONE Penang
VOUK SUITES MANSION ONE
VOUK Suites Mansion 1
Vouk Suites Mansion One Apartment George Town
Vouk Suites Mansion One George Town

Frequently asked questions

What is the cancellation policy at Vouk Suites At Mansion One?

Vouk Suites At Mansion One offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Vouk Suites At Mansion One?

The closest beach to Vouk Suites At Mansion One is Batu Ferringhi Beach (7.3 km).

Is Vouk Suites At Mansion One family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Vouk Suites At Mansion One is a hit with families.

Does Vouk Suites At Mansion One serve breakfast?

Sure does, continental brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Vouk Suites At Mansion One?

No, Vouk Suites At Mansion One does not offer an airport shuttle service.

Is there a bar or restaurant at Vouk Suites At Mansion One?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Vouk Suites At Mansion One?

Check-out time is noon.

Are pets allowed at Vouk Suites At Mansion One?

No, pets and service animals are not allowed.

Vouk Suites At Mansion One Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 129 reviews
Rating 8 - Good. 64 out of 129 reviews
Rating 6 - Okay. 21 out of 129 reviews
Rating 4 - Poor. 5 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Fong

Disliked: Staff & service, room comfort

Misled

Water heater not functioning Toothbrush & bedroom slipper not provided Staff unfriendly
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good apartment, view the room first before stay

Our first room had a problem with blinking lights when the hot shower was turned on, so next day they offered us another room which has better room layout.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Nirawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, room also clean, closed with glenagles hospital
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Spacious room, clean, struggle with the television channel.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Awesome

Liked: Staff & service, amenities, property conditions & facilities
Clean and well maintained suites. Near Gurney Plaza.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

David_S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Sea View Spacious Apartment

Check-in / Check-out staff courteous and efficient. Breakfast acceptable, however, the waiters were very attentive and fast clearing empty cutlery. Own transport essential when visiting nearby attraction from apartment. Direction signs can be improve for guest to Check-in counter, breakfast venue and to/from car park to apartment.
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

CS

Disliked: Staff & service, property conditions & facilities, room comfort

Room configuration not according to booking

Lousy front desk, no towels and floor towel. Called 4 times to get them.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

ed

Liked: Staff & service
Disliked: Cleanliness

basic apartment

the apartment we got was nowhere as nice and sleek as the photos show. it was just a simply furnished spacious apartment. air conditioning was strong but water heater wasnt great.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time staying at Mansion One. The room was spacious n clean. The staff also very friendly and helpful. Overall I am fully satisfied.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service

設備陽春；服務有待加強

訂房時該套房飯店說明該房型為加大雙人床房型，也可指定入住二張單人床房型。於訂房時，皆清楚說明需要二張單人床。但入住後發現，該套房飯店無法提供二張單人床，只有一張標準雙人床。詢問飯店員工，確認該飯店實際並無”加大”雙人床。此點令人無法接受，有廣告不實之疑。 旅客會選二張單人床OR加大雙人床，都是有原因的，若飯店無法真實提供，不應於訂房網上的介紹自己有相關服務。 另額外想付費多要一條薄被，前台告知沒有多餘被子，最後只能提供床單當被子蓋。 入住的房間，除了床型不符問題外，浴室洗手台水管漏水，內附洗衣機無法正常作動。 請前台派人處理洗衣機問題，但服務人員拖了至少2小時後，才前來處理，期間主動追蹤前台人員，回覆永遠是已通知。 此服務速度/態度非常需要加強。 該套房飯店實際情況與網站放的照片，想差甚遠，要入住的朋友請再三考慮。 房間內有洗衣機,冰箱,微波爐,小型廚房設施。但都很簡單，很像學生宿舍。就看入住者能否接受陽春裝潢，及不合格的服務方式。 位置不在喬治城老城區，進城需要搭車，走路會花超過半小時以上。2KM左右有個大型商場，1KM內有夜市。泰國臥佛寺在1.5KM左右。 該套房飯店有電梯，一樓就有星巴克跟小型便利商店。
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Where is the wine bottle opener?

I returned to the hotel at about 9pm and requested for a wine bottle opener at the reception. I obtained the following responses in the course of repeated calls to the reception. 1) F&B has not replied. 2) F&B still has not replied and reception will check again. 3) F&B is closed for the night. 4) Another hotel guest had requested for a wine bottle opener earlier that night but did not returned it to F&B. 5) There is a restaurant across the street where I can borrow a wine bottle opener. I do not expect a wine bottle opener in every room. But I expect a wine bottle opener to be available upon request. Eventually, I was not able to enjoy my wine that night.
Stayed 2 nights in May 2018
Verified review

8/10 Good

See Kee

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not hard to find the place, and we could park our car at indoor car park for free. We felt like home when we entered the room. Overall it was great!
Stayed 1 night in May 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
comfortable and quiet but there's no hairdryer in the room
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Room is quite clean and well facility. Only that they do not have hair dryer.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Rafi

Liked: Cleanliness, room comfort
Disliked: Staff & service

All you need.

The room and facilities is exceptional, only my comment is try get a room that facing to the sea rather than facing to the hill otherwise you end up looking at the hospital buildings. The pillow is not comfortable enough and the show head holder is malfunction. The receptionist staff is not that friendly compare to the hotel staff.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

ragu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Friendly customer service and room is perfect. Foods are okay-okay. Need more varieties for breakfast.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near shopping mall

cozy environment, food everywhere, near shopping mall, near town area
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Verified traveller

Disliked: Cleanliness
The studio apartment basically clean except that the sofa needs attention badly. it dirty & smells. I think the housekeeping should report to the management that the sofa need reholstering.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious with a great view of Georgetown. The only complaint will be the lack of parking space for hotel guests.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The stay was comfortable. The room is clean. It would be better if there are more TV channels.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Gee

Liked: Cleanliness, property conditions & facilities, room comfort

spacious studio suite

pleasing place to stay. kids happy so nothing to complain right.. definitely will visit here again 😊
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Ferdous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a Fantastic hotel.

Great experience. Absolutely loved it. Very nice location. The hotel staff were more than welcoming. Will love to stay here in my next trip. Breakfast was also very good.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

michael

Good location hotel with good breakfast.

The hotel reception seems unsure about the check in process. We arrived at the hotel at 7.20pm and did not get to our rooms until 7.50pm. When we enquired we were told the rooms weren't ready. We do not understand why aren't the rooms ready when we are suppose to be able to check in at 2.00pm. Other than the check in process our overall stay is ok.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

YAP

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comfy but need improve the front desk training

We are waiting more that 40mins to check in and get the room key . When I request for extra blanket and pillow from housekeeping, the girl answer the phone just say whatever finished and they are busy whole day!
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Well located for shopping and sight seeing. Good as a temporary home away from home.
Stayed 3 nights in Jul 2017