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Resorts World Genting - Genting Grand

5.0 star property

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View from property
Shopping centre
Minibar, in-room safe, desk, laptop workspace
Body treatments, body wraps, facials, manicures and pedicures, massages
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000
  • Place, Genting Casino
    ‪3 min walk‬
  • Place, First World Plaza
    ‪5 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪12 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪71 min drive‬

Room options

About the area

Genting Highlands

A luxury stay in Genting Highlands awaits you at Resorts World Genting - Genting Grand. Within steps you'll find Genting Casino and Skytropolis Indoor Theme Park within a 10-minute stroll. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering at M Spa can include massages, body wraps and mani/pedis. Enjoy the gym, kids' club and sauna. Business travellers can take advantage of conference space, a business centre and limo/town car service. Plus you'll find laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of an area shuttle. .Near this 5-property class Genting Highlands hotel, you'll find Genting SkyWorlds Theme Park.

What's nearby

  • Genting Casino - 3 min walk - 0.3 km
  • SkyAvenue - 3 min walk - 0.3 km
  • First World Plaza - 5 min walk - 0.5 km
  • Skytropolis Indoor Theme Park - 7 min walk - 0.6 km
  • Genting SkyWorlds Theme Park - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Gombak Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Coffee Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tealive - ‬1 min walk
  • ‪Genting Secret Garden - ‬1 min walk

About this property

Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. A business centre and limo/town car service are available.

A casino, spa services, and a children's club are also featured at the luxury Resorts World Genting - Genting Grand.

This 5-star Genting Highlands hotel is smoke free.

  • 745 guestrooms or units
  • Casino
  • Kid's club
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Resorts World Genting - Genting Grand offers 745 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service

Food and drink

  • A restaurant

Things to do

  • Casino
  • Children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Resorts World Genting - Genting Grand

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Is there a spa on site at Resorts World Genting - Genting Grand?

Yep, M Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Is Resorts World Genting - Genting Grand family-friendly?

You bet! With amenities such as a children's club, babysitting services and a corner/local shop, it's no surprise that Resorts World Genting - Genting Grand is a hit with families.

Is there a free airport shuttle available at Resorts World Genting - Genting Grand?

No, Resorts World Genting - Genting Grand does not offer an airport shuttle service.

Is there a bar or restaurant at Resorts World Genting - Genting Grand?

Yep, you can grab a meal at Resorts World Genting - Genting Grand's onsite restaurant.

What time are check-in & check-out at Resorts World Genting - Genting Grand?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Resorts World Genting - Genting Grand?

No, pets and service animals are not allowed.

Resorts World Genting - Genting Grand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 23 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and premier suite room is super luxurious. Worth the price
Verified

10/10 Excellent

May May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゲンティンお勧めのホテル

外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Umer Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up

Good
Stayed 1 night in Mar 2019
Verified

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Genting

From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Stayed 1 night in Jan 2018
Verified

8/10 Good

YEE SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed rooms. Good service.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is inside the complex - no worry about eating there. In the morning the area will be surrounded by thick fog, don't need to be shocked and enjoy the moment of romantic.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not a 5 star hotel

We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant
Verified

8/10 Good

shosho

Disliked: Staff & service, property conditions & facilities

It is the center

Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جميله ورررررررررائعه

جميله ورررررررررائعه
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

we really enjoyed.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

7/10

Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.
Verified

8/10 Good

Fahad A.

Liked: Cleanliness, staff & service, room comfort

Nice

Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel to stay in

Counter staff is friendly and efficient, both in check in and out. I have experienced a problem in connecting the wifi and they sent a staff member immediately to my room and solved the problem. Actually, all the staff is friendly.
Verified

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean, centre of everything

Clean room, yummy breakfast and we'll visit again for sure.
Verified

10/10 Excellent

Drapan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very convenient location

The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.
Verified

8/10 Good

Li Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check-in time delayed.

Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.
Verified

6/10 Okay

Arvind

Disliked: Property conditions & facilities, room comfort

Okay

Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Would like bus transport to the air port for that price thanks mark.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids-friendly

Fantastic room and famil-friendly
Verified

6/10 Okay

carrie

Good location

Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting