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Hotel Seri Malaysia Genting Highlands

3.0 star property

Photo gallery for Hotel Seri Malaysia Genting Highlands

Front of property
Restaurant
Standard Double Room (Queen)
Exterior
Reception

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
No 11, Jalan Jati 1, Goh Tong Jaya, Genting Highlands, Pahang, 69000
  • Place, Genting Skyway
    ‪19 min walk‬
  • Place, Genting Highlands Premium Outlets
    ‪3 min drive‬
  • Place, Happy Bee Farm & Insect World
    ‪3 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪60 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room (Queen)

Standard Double Room (Queen) | View from room

Standard Double Room (Queen)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

  • Sleeps 3

Standard Queen Room

  • Sleeps 2

About the area

Genting Highlands

At Hotel Seri Malaysia Genting Highlands you'll be within a 20-minute walk of Genting Skyway and 2.4 km (1.5 mi) from Genting Highlands Premium Outlets. Highlights at this hotel include a restaurant and free self-parking. .This hotel has a business centre, concierge services and a corner/local shop. Additionally, you'll find laundry facilities, dry cleaning/laundry services and a front desk safe. .Near this 3-property class Genting Highlands hotel, you'll find Genting SkyWorlds Theme Park.

What's nearby

  • Genting Skyway - 19 min walk - 1.6 km
  • Genting Highlands Premium Outlets - 3 min drive - 1.9 km
  • Happy Bee Farm & Insect World - 3 min drive - 2.7 km
  • First World Plaza - 12 min drive - 8.0 km
  • Genting SkyWorlds Theme Park - 12 min drive - 8.3 km

Getting around

  • Batang Kali Station - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 96 min drive

Restaurants

  • ‪Kedai Makanan Loong Kee (龙记小菜馆) - ‬3 min walk
  • ‪Kedai Makanan Lok Lok Corner 66 - ‬4 min walk
  • ‪新群记（26）海鲜饭店 - ‬2 min walk
  • ‪Restoran Chuan Kie (全记小菜馆) - ‬3 min walk
  • ‪Ratha Raub Curry Chicken (Goh Tong Jaya) - ‬1 min walk

About this property

Hotel Seri Malaysia Genting Highlands

There's a restaurant on site. A business centre and meeting rooms are available. Hotel Seri Malaysia Genting Highlands also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Genting Highlands hotel.

  • 124 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Seri Malaysia Genting Highlands offers 124 air-conditioned accommodations, with a safe. Coffee/tea makers and minibars are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Seri Malaysia Genting Highlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Seri Genting HIghlands
Hotel Seri Malaysia
Hotel Seri Malaysia Genting HIghlands
Seri Hotel Malaysia
Seri Malaysia Genting Highlan
Seri Malaysia Genting HIghlands
Seri Malaysia Hotel Genting HIghlands
Seri Malaysia Genting Highlands Hotel Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel
Hotel Seri Malaysia Genting Highlands Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel Genting Highlands

Frequently asked questions

What is the cancellation policy at Hotel Seri Malaysia Genting Highlands?

Hotel Seri Malaysia Genting Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Seri Malaysia Genting Highlands?

Yep, Hotel Seri Malaysia Genting Highlands has a free self car park.

Is there a free airport shuttle available at Hotel Seri Malaysia Genting Highlands?

No, Hotel Seri Malaysia Genting Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Seri Malaysia Genting Highlands?

Yep, you can grab a meal at Hotel Seri Malaysia Genting Highlands's onsite restaurant.

What time are check-in & check-out at Hotel Seri Malaysia Genting Highlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Seri Malaysia Genting Highlands?

No, pets and service animals are not allowed.

Hotel Seri Malaysia Genting Highlands Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 242 reviews
Rating 8 - Good. 50 out of 242 reviews
Rating 6 - Okay. 84 out of 242 reviews
Rating 4 - Poor. 47 out of 242 reviews
Rating 2 - Terrible. 48 out of 242 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Phi Pang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is good when we ask to change the given room at the last end corner to the middle one...
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Muhamad Firdaus bin

Liked: Staff & service, amenities
Overall experience is great only toilet are not clean with taint
Stayed 2 nights in Sep 2022
Verified

8/10 Good

SOLIHA

Liked: Staff & service, amenities
Hotel located in a quite busy commercial area but that makes it convenient for meals and grocery shopping. Large reception area and restaurant. It has its own free parking in the basement. Chose to stay there as it was value for money and just a 1-km drive to the Genting Premium outlet. The triple room was really spacious but the bathroom was disappointingly small. The toilet bowl was leaking and the walls lacked proper attention for a 3-star hotel. Still, looking beyond all these, it is still a good, convenient hotel for a repeat visit.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Old Hotel

They didn`t find my booking through Hotel.com. Simple Buffet Breakfast. Old Hotel located at Gohtong Jaya. Front Office staff still call me after I already Check Out.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Room facing main road at gohtong jaya. Most window is damaged and cant closed properly. Busy & noisy sound from road on morning.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean. Water heater didnt work properly. Condition of bed sheet is terrible. No tv channel
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Mohd Rahman Bin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay there again in future.

It was a very old hotel...need a lot of improvement and need major renovation...its look like haunted house and very quite and scary at times and room was not so clean.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Michiyuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪HOTEL。

あまりにも酷い。部屋は不潔。バスタオルも不潔。 朝食は冷えたパスタに冷えた珈琲など。 こんなHOTELは廃業したほうがいい。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good placs for relaxing with cool weather and nice view.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This hotel room was huge. They provide the basic necessary. But the furnishing was old and i remember seeing a note that states that they will charge RM20 if tenant moved the bed location. This is a surprise to me.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Kalai

Liked: Cleanliness, property conditions & facilities
So far all ok... shower heater need to upgrade new system. Get very tasty break fast...
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare, dirty, smelly, your deposit in the toilet ends up at your feet, dirty towels with stains you can only imagine what the cause was, I have visited nearly 90 countries, this is the first time I have complained, Expedia should drop this hotel from their selection... It's a bloody disgrace
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, property conditions & facilities, room comfort
location is good but the service is quite bad.. breakfast not much choices..
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Azivy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to be cleaned!!!

I strongly suspect that the sheets were not washed - it was stinky ! When asked to change , the respond from the housekeeping staffs were ‘we already changed the sheets’! The carpet was dirty and the hallway was musty.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like - location Dislike - condition of room and amenities provided.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Cosy for it's age.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
not much good n unhappy to stay
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces.. Easy parking..
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Tyra

Disliked: Property conditions & facilities
Spacious room, but the toilet need a maintenance
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

bad room

exterior of hotel looked alright but the room was horrible! doors were squeaky, windows latch were broken. room had a musky smell. carpets were gunky to the feet and the toilet bowl was dripping all night long.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Diana Shafrida

Liked: Staff & service

Location

Strategic location, good view
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2019
Verified

4/10 Poor

Siti Nurwaty Endah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair

Poor
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
considering checkout late bcs want to solat first
Stayed 1 night in Apr 2019