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Mainstay Suites Gatlinburg TN

2.0 star property
Hotel with a fitness centre, near Ripley's Aquarium of the Smokies

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Lobby
Pool
Room
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
803 E Parkway, Gatlinburg, TN, 37738
  • Place, Cupids Chapel of Love
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

About the area

Gatlinburg

At Mainstay Suites Gatlinburg TN you'll be 2.5 km (1.5 mi) from Ripley's Aquarium of the Smokies and 3.7 km (2.3 mi) from Great Smoky Mountains National Park. .This hotel offers a fitness centre, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff and luggage storage. .Attractions within a 10-minute drive of this Gatlinburg hotel include Anakeesta and Gatlinburg SkyPark.

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 2 min drive - 1.7 km
  • Anakeesta - 3 min drive - 2.0 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Gatlinburg SkyPark - 4 min drive - 3.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Kephart cafe - ‬5 min drive

About this property

Mainstay Suites Gatlinburg TN

Hotel with a fitness centre, near Ripley's Aquarium of the Smokies
Mainstay Suites Gatlinburg TN offers its guests a fitness centre, multilingual staff, and laundry facilities. Mainstay Suites Gatlinburg TN also features dry cleaning/laundry services, shopping on site, and a front desk safe. The front desk is open around the clock.
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift

Similar properties

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
SureStay Plus Hotel by Best Western Gatlinburg
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,036 reviews
The price is AU$82
includes taxes & fees
4 Jan - 5 Jan 2026
SureStay Plus Hotel by Best Western Gatlinburg

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

Is there a free airport shuttle available at Mainstay Suites Gatlinburg TN?

No, Mainstay Suites Gatlinburg TN does not offer an airport shuttle service.

Reviews

Mainstay Suites Gatlinburg TN Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

10/10 Excellent

Maribel

Travelled with partner
Liked: Amenities, property conditions & facilities
I like how friendly the the staff was and to be able to have a conversation with them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose, Valencia

Stayed 1 night in Jul 2025

10/10 Excellent

Raji

Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was practically new. very clean, comfortable beds, but we didn't sleep much because someone in the room above us was obviously building a house in their room and stomping on the floor all night long.
Stayed 1 night in Jul 2024

10/10 Excellent

Shenicqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing hospitality
Stayed 2 nights in Jun 2024

6/10 Okay

Linda

Travelled with family
Disliked: Cleanliness
Well first night there they double booked our room we didn’t have dead bolt on but we had other they were able to open our door this was at 12:- 15 am then lady at front desk was rude as all get out didn’t even say sorry. We complained they did give us a free night said it would be credited back to you then you can credit our zip account.
Stayed 4 nights in Mar 2024