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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

Relax by the serene infinity pool, surrounded by lush greenery and palm trees.
Relax by the pool surrounded by ocean and city views.
Relax by the ocean with a swim in the pool surrounded by comfortable seating areas and a bar.
Relax in a hammock on a spacious balcony overlooking the ocean.
Relax by the serene pool surrounded by lush greenery and palm trees, with sun loungers and umbrellas at your disposal.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Bar
The current price is AU$746
includes taxes & fees
11 Aug - 12 Aug

Explore the area

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Ultra Two Bedroom Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

Ultra Two Bedroom Suite Panoramic

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Three Bedroom Panoramic Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Three Bedroom Suite Panoramic

Ultra Three Bedroom Suite Panoramic

Ultra Three Bedroom Suite Panoramic

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Panoramic

In-room dining

Two Bedroom Suite Panoramic

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Oceanfront Suite

Three Bedroom Oceanfront Suite

Three Bedroom Oceanfront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

Ultra Junior Suite Panoramic

Highlights

Balcony
Air conditioning
TV
Down duvet
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Front Two Queens

1 bedroom, premium bedding, down duvets, minibar

Deluxe Ocean Front Two Queens

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Ceiling fan
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Panoramic Suite

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
TV
Down duvet
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Oceanfront Suite

Two Bedroom Oceanfront Suite

Two Bedroom Oceanfront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Premium bedding
Ceiling fan
  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
TV
Washer/dryer
Premium bedding
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse Oceanfront

Penthouse Oceanfront | In-room dining

Penthouse Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Oceanfront One King

View from room

Deluxe Oceanfront One King

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Ceiling fan
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Ceiling fan
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa - All Inclusive. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Imagine can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The family restaurant, Blanca Blue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Aqua Azul is the property's own bar, serving drinks along with lunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 9 min walk - 0.8 km
  • Punta Negra Beach - 2 min drive - 2.3 km
  • Playa Gemelas - 3 min drive - 3.5 km
  • Playa Mismaloya - 4 min drive - 5.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Some rates at Garza Blanca Preserve Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta property.

  • 164 guestrooms or units
  • 11 levels
  • 5 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Garza Blanca Preserve Resort & Spa - All Inclusive offers 164 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature DVD players and minibars. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Imagine has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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The price is AU$504
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodation
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Preserve Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on 11 Aug 2025 start from AU$745.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Spa Imagine is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Garza Blanca Preserve Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa - All Inclusive.

Is Garza Blanca Preserve Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Garza Blanca Preserve Resort & Spa - All Inclusive is a hit with families.

Does Garza Blanca Preserve Resort & Spa - All Inclusive serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 594 reviews
Rating 8 - Good. 80 out of 594 reviews
Rating 6 - Okay. 39 out of 594 reviews
Rating 4 - Poor. 16 out of 594 reviews
Rating 2 - Terrible. 24 out of 594 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Mar 2025

2/10 Terrible

Anashe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately there was construction with jackhammer and heavy noise starting 7 am to at least 8 pm. The rooms were far from the main area and ocean 140 stairs to be exact. Unfortunately waiting for the trolley that took us around the property for 15-20 min each ride isn’t exactly idea of a relaxing vacation. Food was mediocre (Costco style)
Stayed 5 nights in Mar 2025

10/10 Excellent

Randa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Restaurants are great Food and beverages are excellent I recommend this hotel I will return for sure
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalene Vartouhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Offir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was one of the worst travel experiences I've ever had, and I blame both Expedia and the hotel. First of all, when we arrived at the hotel, our room was NOT ready. Instead of a smooth check-in, they threw us into a suite for one night, only to make us wake up early the next morning to move to our actual room. I'm on vacation—I don't want to wake up early! The staff didn’t care at all; in fact, the girl at the front desk had the worst attitude. She was rude, slow, and acted like we were inconveniencing her. And we weren’t the only ones—our family members had the same issue. Their excuse? A "plumbing maintenance issue." To make matters worse, we specifically booked a hotel ON the beach, and guess what? It wasn’t on the beach. Complete false advertising! The trolley they used to transport us was a joke, uncomfortable and unsafe—I ended up with back pain because of it. And then the flight situation—Expedia completely dropped the ball. We were told our flight was delayed, only to find out later that they straight-up lied to push us onto another flight. Why lie? Just be honest! It was beyond frustrating and unnecessary stress on what was supposed to be a relaxing trip. Expedia, do better.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nana, Minneapolis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites were amazing and spacious. Lovely walking area in the garden. Best food ever!
Stayed 5 nights in Mar 2025

4/10 Poor

Tina

Travelled with group
Disliked: Cleanliness, staff & service
The hotel itself is nice but I will never stay here again because of the management and front staff. I had to wait 4 hours during check in to get a room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to Puerto Vallarta and our first all-inclusive experience and it didn't disappoint. The staff were so friendly and accommodating and the hotel was amazing, from the pools to the restaurants.
Stayed 6 nights in Mar 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Maryellen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was perfect. There was nothing we would have changed
Stayed 6 nights in Mar 2025

10/10 Excellent

Darrell Robert

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Beautiful property, great resort for snorkeling, kayaking and paddle boarding near protected Los Arcos. Perfect distance for Zip Lining excursions. Cuisine at property was amazing, but my only critique is make reservations prior to vacation if traveling with children so your dinner plans are not 8pm-9pm.
Stayed 5 nights in Mar 2025

8/10 Good

Adam

Travelled with family
Liked: Room comfort

Almost great

Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlita

Stayed 6 nights in Mar 2025

8/10 Good

Mainor Badin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Feb 2025

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and nice staff
Stayed 4 nights in Mar 2025

2/10 Terrible

Moustafa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not very friendly and the restaurants are adult only not allowing my 16 years to join. Lobby and receptionist staff is so rude and short
Stayed 4 nights in Mar 2025

10/10 Excellent

Kirsten Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
best place we have ever stayed. look forward to coming back,
Stayed 10 nights in Feb 2025

6/10 Okay

Brooklynn

Travelled with family
Disliked: Property conditions & facilities
My son was the only one of the kids club. The room service food was absolutely horrible. The Deadpool lock on our door was broke. They tried fixing it but it still wasn't working properly and my wife couldn't even open or close the deadlock. The showers do not get cleaned very well and the handicap handle in one of the showers had disconnected from the tile set bolt. Property around the resort is amazing. Some of the staff was great some of them were ignoring us. Spa imagine massages were way over priced. The room maintenance needs to be much better. We ordered room service but I would not even eat it It was that terrible. The breakfast restaurant was good but just average nothing 5 star. Paying $600 for a couples massage that was not even great is what really ruined my stay. The kids club the ladies were amazing but my son was the only one there all 3 days. Bonnie was amazing, our concierge lady. The nature preserve and the gardens next door are absolutely beautiful. I just feel it's overpriced and under maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Ryann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great food, the servers and maid staff was unbelievable. They do try to sell you hard on there timeshare and don’t care as much about you when you decline but other that that it was amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabrielle Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kaitlin In Sook, Commerce

Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo, SPRING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Feb 2025

10/10 Excellent

Nancy, Rowland Heights

Stayed 4 nights in Feb 2025