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JW Marriott Turnberry Resort & Spa

4.5 star property

Photo gallery for JW Marriott Turnberry Resort & Spa

Water park
Creator video - submitted by Bee Mehmel
Exterior
5 bars/lounges, poolside bar
5 bars/lounges, poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$827
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
19999 W Country Club Dr, Aventura, FL, 33180
  • Place, Aventura Mall
    ‪6 min walk‬
  • Place, Aventura Hospital & Medical Center
    ‪16 min walk‬
  • Place, Gulfstream Park Racing and Casino
    ‪6 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪19 min drive‬

Room options

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(26 reviews)
  • Golf view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Golf View

9.0 out of 10
Wonderful
(35 reviews)
  • Golf view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View

9.2 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Golf View

9.4 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Bedroom, Golf View

  • Golf view
  • 139 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 1 Single Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

  • Ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Golf View

  • Golf view
  • 121 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Presidential Room, 1 Bedroom, Golf View

  • Golf view
  • 158 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Single Room, Multiple Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Mobility Accessible, Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Aventura

A luxury stay in the heart of Aventura awaits you at JW Marriott Turnberry Resort & Spa. Within a 10-minute stroll you'll find Aventura Mall and Gulfstream Park Racing and Casino within a 30-minute walk. Highlights at this family-friendly resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Âme Spa Wellness Collective can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Bourbon Steak, serves American cuisine and is open for dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the golf course, water park, gym and lazy river. 26460 square feet (2458 square metres) of event facilities include 34 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4.5-property class Aventura resort include Hard Rock Stadium and Hollywood Beach.

What's nearby

  • Aventura Mall - 6 min walk - 0.6 km
  • Founders Park - 8 min walk - 0.7 km
  • Promenade Shops - 15 min walk - 1.3 km
  • Aventura Hospital & Medical Center - 16 min walk - 1.4 km
  • Gulfstream Park Racing and Casino - 6 min drive - 2.7 km

Getting around

  • Aventura Brightline Train Station (AVT) - 4 min drive
  • Hollywood International Airport (FLL) - 28 min drive

Restaurants

  • ‪Rosetta Bakery - ‬10 min walk
  • ‪Shake Shack - ‬12 min walk
  • ‪Serafina Miami - ‬11 min walk
  • ‪Tap 42 Aventura - ‬10 min walk
  • ‪Cvi.Che 105 - ‬10 min walk

About this property

JW Marriott Turnberry Resort & Spa

JW Marriott Turnberry Resort & Spa offers its guests a full-service spa, a golf course, a water park (surcharge), and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 34 meeting rooms are available. Event space at this resort measures 26460 square feet (2458 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the luxury JW Marriott Turnberry Resort & Spa. For a fee, parking is available.

This 4.5-star Aventura resort is smoke free.

  • 685 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • 26460 sq ft of conference space
  • 2458 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Turnberry Resort & Spa offers 685 accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Âme Spa Wellness Collective has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night)
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 39 for adults and USD 19 for children
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 19 for children
  • Self-parking fee: USD 45 per night
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

Frequently asked questions

What is the cancellation policy at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Turnberry Resort & Spa?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at JW Marriott Turnberry Resort & Spa on 29 Mar 2026 start from AU$827, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has a self car park for USD 45 per night. A self car park is also available, for a fee.

Are there any beaches close to JW Marriott Turnberry Resort & Spa?

The closest beach to JW Marriott Turnberry Resort & Spa is Hollywood Beach (7.9 km).

Is there a spa on site at JW Marriott Turnberry Resort & Spa?

Yep, Âme Spa Wellness Collective is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JW Marriott Turnberry Resort & Spa have a pool?

Yep, and guests love it! JW Marriott Turnberry Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does JW Marriott Turnberry Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes JW Marriott Turnberry Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Turnberry Resort & Spa.

Is JW Marriott Turnberry Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Turnberry Resort & Spa is a hit with families.

Are there hot tubs in the rooms at JW Marriott Turnberry Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Turnberry Resort & Spa serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Turnberry Resort & Spa?

No, JW Marriott Turnberry Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Turnberry Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Turnberry Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has a 36-hole golf course. A golf driving range and golf lessons are also available.

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 971 out of 1495 reviews
Rating 8 - Good. 199 out of 1495 reviews
Rating 6 - Okay. 143 out of 1495 reviews
Rating 4 - Poor. 77 out of 1495 reviews
Rating 2 - Terrible. 105 out of 1495 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Stayed 1 night in Dec 2025

10/10 Excellent

Liza

Stayed 1 night in Dec 2025

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Zaid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! We go to it every year!
Stayed 4 nights in Nov 2025

2/10 Terrible

Matthew

Stayed 7 nights in Nov 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We paid $5000+ for one week and got shafted with a view of a big palm tree right in our face.. we couldn’t even see the pool behind it. For that money we could have been in a corner suite oceanfront view in Aruba with a wrap around balcony. SKIP THIS RESORT. We escalated our concerns to the director Jasmine who was incredibly rude to my wife, and also the managing director of the hotel Raj who did nothing to help us. We feel like we got scammed. I sent photos of the room we paid for based on the picture online and compared it to the photo of the palm tree in our face and they said it was totally fair. What an absolute bait and switch. There were numerous other complaints we had that I don’t have time to get into here, but one that I will call out was the bed mattress was totally old and lopsided on both sides. It felt like a pyramid that rose in the middle and both the left and right sides sloped off. It was impossible for my wife and I to get a good nights sleep. By the end of the trip we were absolutely exhausted from no sleep by that old, worn out mattress. Another thing is that this was advertised as a smoke free property… it’s not. There is a full blown cigar bar right behind the lobby, people smoking Cigarettes in the outdoor hallways with ashtrays every 50 feet, and numerous times we smelled cigarettes at the pool. This was NOT what we expected for our 3 year old daughter. We will not be returning to this hotel for our annual holiday trip. Terrible experience.
The view we actually got the Jasmine the room director told my wife was “fair“
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsey, Miami

Stayed 1 night in Nov 2025

8/10 Good

Rebecka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful as always and the room was incredible. However a lot has changed from the last time I stayed here and it came with a lot of confusion trying to get answers which left me a little dissatisfied. The first being that for birthdays, the hotel is able to send up balloons and chocolate covered strawberries. This time they said I needed to make a request 24hrs in advance and since I was staying only 1 night I didn’t have time. I picked this resort because of the nice things they do for people’s birthday and plus I did send a email saying it was my mom’s birthday. However the person I spoke with over the phone said yall didn’t have access to the frontdesk@jwmarriot email address and we were only able to receive some balloons. Which was very disappointing because the reason I picked this resort again as her one night staycation is because of how beautiful the resort is and the special things yall do for people’s birthdays. So it was a big let down. The second confusing thing was the rules for the driving rage. Usually the driving rage is complimentary with cubs and they allowed you to take a golf cart to the drive. We were even allow to go look around the golf course. The man sitting in the golf building when I was trying to get answers just argued me down that that never was a thing and that he’s been working there for 13 years and made it seem like I was lying about it. He was actually kinda rude and dismissive.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Too many broken problems in our room. Broken balcony door handle, USB ports not working, blow dryer broken. But we endured.
Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Priya

Room was excellent and the service was too.. I just wish there were more restaurants and more options to
Stayed 6 nights in Nov 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Property conditions & facilities
When we checked in the receptionist was very pleasant and professional. They even upgraded our room to a junior suite because we were there for a birthday. That evening, we DoorDash food and we told that the pole downstairs, which is adults only 18 and up, was a 24 hour pool. At 9 o’clock we went to get into the pool and at 9:30 security told us it was not a 24 hour pool we had to get out. We got out and explained we were told it was 24 hours and security said well we’ll have to correct that with the front desk. The next morning we went to lay out by the pool and the pool attendant started harassing my niece about not being 18. She is actually 22 years old and had to provide ID which she did not wanna look at and kept telling her she had to leave because she was not 18. As a sidenote, there were children around the ages of nine sitting with their parents at the pool and they were not being harassed. The room that we were upgraded to face the golf course where we heard golf carts and laundry carts moving outside our window all night long. I got a phone call and had to go out into the hallway and did not have time to find my key because I needed privacy and the phone call was important so I propped the door open. Security then came by and told us that it was against their policy for us to have a door propped open, and I had to go in and find my key. I was never provided a list of what I was and was not allowed to do in the confines of my own room or in the hallways. Worst trip
Stayed 3 nights in Nov 2025

10/10 Excellent

Bonnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect 3-day vacation for a mom and two young kids (mine are 7 and 5). Florida Thanksgiving weather is hard to beat, and Turnberry had a great November deal that made the trip a no-brainer. The entire getaway was effortless, relaxing, and exactly what we needed. I would recommend this resort in any season. We came specifically for Tidal Cove, and it did not disappoint. The size is perfect — not too big, not too small — and the kids were entertained nonstop. The staff throughout the waterpark and resort were exceptional: friendly, attentive, and great with families. Our room (a King Resort View) was ideal for the three of us. Fresh, modern, spacious, and perfectly comfortable. Plenty of room to relax after long days in the sun. We didn’t dine on property or golf this trip, but everything we saw looked beautiful and well-kept. Next time we’ll make space for those. Overall, Turnberry delivered a stress-free, sun-filled, memory-making getaway. We’d come back in a heartbeat.
Stayed 2 nights in Nov 2025

2/10 Terrible

richard derek

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not really reviewable as had a very unfortunate experience due to power cut leading to no Internet and no air-conditioning- which took a long time to resolve. We no received no housekeeping during the stay and nobody was able to come and make up the beds or clean the room which I found quite preposterous considering the calibre of Hotel. Was unable to eat breakfast as queues were too long so ended up going to the Starbucks on site. Spoke to management and ended up with a full refund aftwt 2 mi yes of back and forth. had we not have had all these unfortunate incidents its a great hotel for the kids with the waterpark, but regrettably that was not the case.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Chana

Stayed 4 nights in Nov 2025

10/10 Excellent

Nazar

Stayed 1 night in Nov 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Service needs improvement. No housekeeping was provided.
Stayed 2 nights in Nov 2025

8/10 Good

MAX, plantation

Staff was very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

einat

Stayed 3 nights in Nov 2025

10/10 Excellent

Shani

Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 3 nights in Nov 2025

4/10 Poor

Neil

Stayed 1 night in Nov 2025