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 Florence •1 Room
 Florence • 1 Room
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The Westin Excelsior, Florence

5-star property
Piazza Ognissanti 3, Florence, FI 1800 796 370
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3.0 out of 5
See all 1 wotif Reviews

"Facilities: Smelt bad in bathroom ; " More

By Stephen on Tue 29 Jan 2013

Points Of Interest

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Hotel Description

A luxury stay in the heart of Florence awaits you at The Westin Excelsior, Florence. Within just a 10-minute stroll, you'll find popular attractions like Pitti Palace and Basilica of Santa Maria Novella. Highlights at this boutique hotel include 2 bars/lounges, a restaurant, and a rooftop terrace.

The restaurant, Sesto On Arno-Temp Closed, serves Mediterranean cuisine and is open for brunch, lunch, and dinner. ORVM Bar is the hotel's own lobby lounge, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, a gym, and coffee/tea in a common area. Full breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 5-star Santa Maria Novella hotel, attractions include Piazza di Santa Maria Novella and Uffizi Gallery.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$1,281* Per night/room 28 Apr. - 29 Apr.

Premium Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Excelsior, Florence ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Westin Excelsior, Florence

Everyone (1)
3 out of 5
Facilities: Smelt bad in bathroom ;

Posted by on 29 Jan. 2013

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About the The Westin Excelsior, Florence

Location Piazza Ognissanti 3, Florence, FI 50123

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Westin Excelsior, Florence. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Parking is available for a fee. This 5-star Florence hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Porta al Prato Station (1.3 km / 0.8 mi)
  • Metro station: Alamanni - Stazione Santa Maria Novella Tram Stop (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Excelsior, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Sesto On Arno-Temp Closed - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Westin Excelsior, Florence offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 44.50 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per day (in/out privileges)
  • Nearby parking fee: EUR 33 per day (984 ft away)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • The Westin Excelsior, Florence Hotel
  • The Westin Excelsior, Florence Florence
  • The Westin Excelsior, Florence Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.