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"We are in Italy (from New Zealand) for 3 weeks. We’re based in Venice but trained to Florence for one night and stayed at Santa Maria Novella. It was
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Hotel Santa Maria Novella places you steps from Basilica of Santa Maria Novella and within a short 5-minute stroll of Piazza di Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a full-service spa, and a gym.
A day of pampering at Santa Maria Novella Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site.
Attractions within a 10-minute walk of this 4-star Santa Maria Novella hotel include Cathedral of Santa Maria del Fiore and Pitti Palace.
Hotel Santa Maria Novella ratings based on 3 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hotel Santa Maria Novella
Couples (2)Family (1)
5 out of 5
We are in Italy (from New Zealand) for 3 weeks. We’re based in Venice but trained to Florence for one night and stayed at Santa Maria Novella. It was the most I’ve ever spent on one nights accommodation but I can whole heartedly say it was money well spent! The staff are fabulous, we arrived quite early on the train from Venice (the train station is super close so nice easy walk) and it was no problem to store our bag before check in. They also stored our bag between check out and our afternoon train. The hotel itself is in the best possible location. Walking distance to everything. Fabulous restaurants close by (ie steps away). Our room was pure luxury. The entire shower and most of the bathroom was marble. The bed was huge and super comfy. The buffet breakfast was the best we’ve ever had. From cereal and yoghurt to bacon and eggs to pastries etc. They staff also make coffee and tea to order. Everything was perfect.
Posted by Tania on 20 Nov. 2023
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Comment from Hotel Management
21 Nov. 2023
by The Management
Dear Tania,Thank you so much for your glowing review! We are thrilled to hear that your stay at our Hotel was worth every penny. It is wonderful to know that our staff provided excellent service. We are delighted that you enjoyed our location and the wide variety of options available at our buffet breakfast. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards,
5 out of 5
Great location to train and tourist sights
Posted by Adam on 8 Jul. 2022
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Comment from Hotel Management
18 Dec. 2023
by The Management
Dear Adam,Thank you for your perfect score! We're delighted to hear that you found our hotel to have a great location, convenient for both the train station and tourist sights. We look forward to welcoming you again.Best regards,
5 out of 5
A lovely hotel with friendly and helpful staff. Very convenient to everything especially the train station, also quiet which I find important. I would stay here again without hesitation.
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available. This 4-star Florence hotel is smoke free.
1 building
71 guestrooms or units
6 levels
Buffet breakfast (free)
Deli
Terrace on the roof
Conference space
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Bar or lounge
Coffee shop
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Florence Santa Maria Novella Station (1.2 km / 0.8 mi)
Metro station: Unità Tram Stop (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Minibar
In-room dining (limited hours)
LCD television
Satellite channels
Coffee maker
Luxury bedding
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Bidet
Telephone
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.
Spa Services
Sauna in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets are welcome and stay free
Only dogs and cats are allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. Contactless check-out is available.
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
Pets allowed (no fees)
Staffed front desk
Online Penalty Collection
Children stay free - maximum age 2
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Property confirms they are implementing guest safety measures
Contactless check-out is available
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: EUR 35 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence
You should know
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Hotel Santa Maria Novella has a self car park for EUR 35 per night.
Yep, Santa Maria Novella Spa is available for guests. You'll enjoy services like massages.
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.
You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.
No, Hotel Santa Maria Novella does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
