Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella

Photo gallery for Hotel Santa Maria Novella

Exterior
Interior
1 bedroom, premium bedding, minibar, in-room safe
Family Condo, 3 Bedrooms, City View, Annex Building
Family Condo, 3 Bedrooms, City View, Annex Building

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly
The current price is AU$462
includes taxes & fees
15 July - 16 July

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Uffizi Gallery
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

Superior Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Condo, 3 Bedrooms, City View, Annex Building

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Florence

Hotel Santa Maria Novella places you steps from Basilica of Santa Maria Novella and within a short 5-minute stroll of Piazza di Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a full-service spa and a gym. .A day of pampering at Santa Maria Novella Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 15 July 2025 start from AU$437.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a self car park for EUR 35 per night.

Is there a spa on site at Hotel Santa Maria Novella?

Yep, Santa Maria Novella Spa is available for guests. You'll enjoy services like massages.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1002 reviews
Rating 8 - Good. 127 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in the 3 city visit. Super convenient to the train, in a lovely but not overcrowded square. Super attentive staff and front desk. Old European style. Walkable to most everything. Florence was sunny and exquisite.
Stayed 3 nights in Mar 2025

10/10 Excellent

Annabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything from the staff to the breakfast included....
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Florence!

Beautiful hotel in Florence. A great location and the hotel had charm and elegance. The service was excellent and loved hearing the hustle and bustle of the square below. The most relaxing time of our trip!
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quaint, unique and centrally located. Very close to the train station. The breakfast was delicious. You are immersed into Florence when staying here
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Clean, quiet, excellent service and fantastic location! Will definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

YUFEI SOPHIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Location is excellent, near by train station, lots of restaurants, near St. Maria church. Shopping street. Love it. Just at second there are quite noise from the first floor bar.
Stayed 2 nights in Feb 2025

8/10 Good

Elisabeth Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period hotel Very clean, staff attentive Walking distance to all attractions
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's great to be remembered

Greeted by an incredible, professional and friendly team, who remembered us from the last time we stayed at Hotel Santa Maria Novella (coming in from a long train ride, this moment brightened our day). Our room has a beautiful view of Santa Maria Novella and the square, full of great restaurant options, shops and sites (all in walking distance). The room itself is spacious, impeccable decor, comfortable and filled with all of the amenities. I might have a hard time leaving, this is such a great hotel filled with such wonderful people
Stayed 1 night in Feb 2025

10/10 Excellent

Stef

Stayed 4 nights in Feb 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel, great location, parking is terrible. Plan to walk a mile if you have a car.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!!

Hotel Santa Maria Novella is a charming boutique hotel. If you’re looking for beautiful details in every room, you’re in the right place. The hotel is gorgeous and the details are stunning. There’s a good view of the piazza, overlooking the chapel. Perfect location to walk anywhere you need to go in Florence. The service was amazing, and even reserved a nice restaurant for us. The complimentary breakfast is like no other. Overall amazing stay, highly recommend.
View from our room
Front view
Sitting area in hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful !! Great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zhi Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jan 2025

6/10 Okay

df

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel and I highly recommend staying there. The staff was excellent and very helpful. Very close to the main train depot, within walking distance to the Accademia Gallery, many great restaurants nearby. The charm and decor of this place is remarkable. Breakfast was also very good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine boutique hotel in Florence.

This is surely among the finest boutique hotels in Florence... wonderful location, immaculate building rich in white marble and fine woods, and most important warm, sincere, professional hospitality by the entire staff. The price was surprisingly modest all considered (we visited in mid-winter). Hint... if you have trouble sleeping, chose a room off the SM Novella square.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! We will always recommend this place to our families and friends; every time we stay in Florence this is our spot! You get amazing breakfast, kind and tentative housekeeping, and kind service from all staff. Water is included in your stay as well as a bottle of wine. The location is great. We are amazed with this hotel and we cannot wait for our next stay!
Stayed 6 nights in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, traditional hotel

Great location on Piazza Santa Maria Novella (and close to train station). Lovely hotel with friendly, helpful staff. Great breakfast. My large room had a view into piazza/church, which was lovely, but there was lots of loud noise and music from bars below which I didn’t enjoy. Marble-tiled bathroom was spacious, but shower over bath with flimsy shower curtain wasn’t pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025