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Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

3 outdoor pools, free pool cabanas, pool loungers
Property video
Lobby
Luxury Junior Suite Ocean view | View from room
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Cooper Penn, Falmouth, Trelawney
  • Place, Blue Waters Beach Club
    ‪13 min walk‬
  • Place, Burwood Beach
    ‪14 min walk‬
  • Place, Luminous Lagoon
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪44 min drive‬

Room options

View all photos for Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • Ocean view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Ocean view Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Ocean view Room

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Junior Suite Ocean view Diamond Club

Luxury Junior Suite Ocean view Diamond Club

Luxury Junior Suite Ocean view Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Ocean view Room Diamond Club

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Ocean view Room Diamond Club

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Junior Suite swim out Diamond Club

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Junior Suite swim out Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
LCD TV
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • Ocean view
  • 136 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • Ocean view
  • 136 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean view

Luxury Junior Suite Ocean view | View from room

Luxury Junior Suite Ocean view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Pillow-top bed
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club | View from room

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • Ocean view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Pillow-top bed
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

A family-friendly stay in Falmouth awaits you at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only. Within just a 15-minute stroll, you'll find Burwood Beach and Blue Waters Beach Club. Highlights at this beachfront property include 11 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include massages, facials and mani/pedis. The restaurant, Dorado – Seafood Grill, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site water park and gym. Additionally, you'll find free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning free full breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4-property class Falmouth property include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Blue Waters Beach Club - 13 min walk - 1.1 km
  • Burwood Beach - 14 min walk - 1.2 km
  • Luminous Lagoon - 3 min drive - 2.6 km
  • Rose Hall Great House - 31 min drive - 29.5 km
  • Doctor's Cave Beach - 45 min drive - 44.8 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 38 min drive

Restaurants

  • ‪White Bay - ‬11 min walk
  • ‪Mike's Coffee And Tea - ‬8 min drive
  • ‪Napoli - ‬10 min walk
  • ‪Lobby Bar - ‬8 min drive
  • ‪Privilege Restaurant - ‬9 min drive

About this property

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only beachfront property with 3 outdoor pools
Some rates at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 11 bars/lounges. WiFi and wired Internet are free in public spaces. This beach property also offers a water park, outdoor tennis courts and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Falmouth property.

  • 352 guestrooms or units
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers 352 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures.

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Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo -Tex Mex
  • Calypso -West Indies
  • Dorado – Seafood Grill
  • Grazie Italian Trattoria
  • Zen – Teppanyaki & Asian

Things to do

  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 6 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 November 2025 to 14 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is a short 14-minute walk from Burwood Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, The Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only a romantic place to stay?

1 hot tub and free beach cabanas, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only.

Is Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only family-friendly?

No, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is an adults-only property.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only serve breakfast?

Sure does, free full breakfast is served daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

There is a golf course next to Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only.

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 591 reviews
Rating 8 - Good. 124 out of 591 reviews
Rating 6 - Okay. 96 out of 591 reviews
Rating 4 - Poor. 57 out of 591 reviews
Rating 2 - Terrible. 63 out of 591 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025

2/10 Terrible

Lamya

Disliked: Cleanliness, staff & service, property conditions & facilities
I DIDNT GET TO STAY BECAUSE OF THE HURRICANE. MY MONEY WAS STILL TAKEN AND DIDNT ISSUE ME A REFUND WHICH IS UNFAIR AND WRONG BECAUSE ITS A NATURAL DISASTER. I HATE EVERYTHING ABOUT THIS PLACE. IM DISGUSTED
Stayed 4 nights in Oct 2025

8/10 Good

Kimberly, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough characters allowed for full review. Room ok, but definitely not luxury ocean view. Bathroom raggedy. Don’t stay in Room 333 Amazing staff especially, Julia, JahNeil, Jovery, Moesha, Keeston, and another young man that got moved to Diamond Club because he is so good.
Partial ocean view
Beach
Raggedy bathroon
Raggedy bathroom
Stayed 5 nights in Oct 2025

6/10 Okay

Khavah

Travelled with family, Travelled with group
The food, the food, the food reminded me of a school cafeteria or TV dinner. The best meal we had was at the hibachi and Italian food. The bar tenders were friendly, a few were angry that they had to work. Overall, I had a good trip, but I wouldn't visit this resort again.
Stayed 4 nights in Oct 2025

2/10 Terrible

Imani Alexis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Due to the hurricane Melissa airports were closed and there were no accommodations given or offered at the resort. INSTEAD the resort manipulated the situation to gain more money from visitors. We we all given different rates just to stay one or two more days at the resort. There was no empathy, given our situation they even increased the rates for transportation. Night staff didn’t do their jobs for room service I’ve had to ask over 5 times for simple supplies like so or even a hair dryer.
Stayed 5 nights in Oct 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time but the wifi would constantly go in and out and the tv channels were lacking. This wasn’t too negative on our t
Stayed 1 night in Oct 2025

4/10 Poor

Temmeka

Travelled with family
Disliked: Amenities
Checking in - the line wasn't long however it took an hour to check in and get to my room. Dining - there are 11 restaurants on the property but not all are opened daily and its limited availability for reservation, i was only able to reserve one restaurants and the food was undesirable. The buffet had limited daily choices. Room mini bar did not include alcohol and the drinks at all the bars were watered down. Activities- therr is nothing to do at hideway, it is truly just room, and bars. The only saving grace for this hotel is that most of the bar staff is friendly and made the experience worthy. I wont visit the establishment again
Stayed 4 nights in Oct 2025

10/10 Excellent

Kamisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! From the time we entered we were greeted with staff that offered assistance with our bags. We had about a two hour wait until our room was ready. I’m the meantime, my boyfriend and I decided to explore the property to see what there was to look forward to doing. We immediately dinned at the buffet and the food was immaculate every single meal time. Not too much room for improvement aside from telling guests the hours of operations of the buffet. The concierge were constantly hustling for people to book excursions which could be a little overwhelming when relaxation is the ultimate goal but hey, I get it. Overall, Markeeno as well as the other staff at the Aquarius bar, Ruchelle at the giftshop treated us with the utmost respect and kindness. For this, we will definitely return.
Stayed 3 nights in Oct 2025

4/10 Poor

Ling

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beach view is nice and maintained well. Not enough beach chairs. Buffet food pretty similar everyday and less options. Hotel room needs to check regularly like bathroom sink and mini fridge. We had to change room because of bathroom sink leaking and mini fridge wasn't working or cold. They don't restock cleaning products or room coffee or tea products unless you ask for it. Hotel went black out couple times while we stay there. We had to eat over cooked steak. Some restaurant food or buffet food were super salty. Rice was really dried.
Stayed 6 nights in Oct 2025

10/10 Excellent

Renate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for our wedding anniversary and it was just what we needed - a quiet getaway that allowed us to get great rest and meaningful time together. While there were activities available every day, they did not interfere with our alone time as the property was large enough. Toni-Ann at Scoops provided memorable service and we went back daily just to interact with her. The buffet was expansive and the food was tasty. Room service being available 24/7 was a huge benefit since we mostly stayed in. Overall, we had a great experience and left refreshed. It is evident that they continue to work towards improving the experiences of guests and that great to see!
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This Royalton property was nice for the value you receive, however they were doing a lot of maintenance on the building and the rooms were lack luster.
Stayed 5 nights in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No vybz here but good food and beach.
Stayed 3 nights in Sep 2025

10/10 Excellent

W. C.

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
This is a fantastic property, great staff, effecient service and an abundance of food options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is the greatest value of this resort. The resort definitely ticked all 5 star expectations. Only negative experience was the attitude of some staff at the coffee shop, gym & the bar. I’m not sure whether the reason was luck of tipp
Stayed 9 nights in Sep 2025

10/10 Excellent

Renette

Stayed 1 night in Sep 2025

10/10 Excellent

Renette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The only problem we had was our mini bar was empty the first day and they half filled it the second ithe mini was included with out booking and we did not get what we paid for
Stayed 1 night in Sep 2025

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2025

2/10 Terrible

Mariah Amelia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very good for a resort. They actually served Jamaican cuisines daily which I enjoyed. The pools and beachside were also nice and spacious. The elevators need maintenance, there were multiple days where they were out of service during our stay. There was also a day where the power and water was shut off for several hours which was very inconvenient and unfortunately it stormed during that timeframe as well. Not sure what the cause of the outage was, but an announcement was made prior, so this appeared to be a scheduled thing.
Stayed 7 nights in Sep 2025

6/10 Okay

Sherry

Liked: Cleanliness, property conditions & facilities
The rooms were very small with twin beds.
Stayed 4 nights in Sep 2025

10/10 Excellent

Devine

Liked: Cleanliness, amenities
The property was beautiful. Only thing the tv did not work but we did not need it anyway because there was so much to do on the resort. Would definitely recommend
Stayed 2 nights in Sep 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Vibe
Stayed 6 nights in Sep 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff need urgent retraining and the food was sub par at best.
Stayed 3 nights in Sep 2025

8/10 Good

ayanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025