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Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

View from property
Banquet hall
4 outdoor pools, pool loungers
1 bedroom, minibar, in-room safe, individually decorated
8 restaurants, breakfast, lunch, dinner served; Italian cuisine

Popular amenities

  • Bar
  • 24/7 front desk
  • All-inclusive
  • Room service
The current price is AU$597
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
Highway A1, Mountain Spring, Falmouth, Trelawny
  • Burwood Beach
    ‪13 min walk‬
  • Blue Waters Beach Club
    ‪14 min walk‬
  • Luminous Lagoon
    ‪2 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Luxury Presidential Ocean View Two bedroom suite Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Presidential Ocean View Two bedroom suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 163 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean View One bedroom suite Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Presidential Ocean View One bedroom suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 110 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim out Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim out Diamond Club

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Chairmans Ocean view Two Bedroom Suite Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Chairmans Ocean view Two Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 277 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

1 bedroom, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out

7.4 out of 10
Good
(16 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

7.2 out of 10
Good
(24 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 53 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View

7.8 out of 10
Good
(39 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Chairman Three Bedroom Suite Ocean View Diamond Club

1 bedroom, minibar, in-room safe, individually decorated

Luxury Chairman Three Bedroom Suite Ocean View Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 330 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

About the area

Falmouth

A luxury stay in Falmouth awaits you at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort. Within just a 15-minute stroll, you'll find Jamaica Beaches and Burwood Beach. Highlights at this beachfront property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at The Royal Spa can include deep-tissue massages, facials and body treatments along with aromatherapy and reflexology. The restaurant, Grazie Italian Trattoria, serves Italian cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions in proximity to this 4.5-property class Falmouth property include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Burwood Beach - 13 min walk - 1.1 km
  • Blue Waters Beach Club - 14 min walk - 1.2 km
  • Luminous Lagoon - 2 min drive - 2.3 km
  • Silver Sands Public Beach - 13 min drive - 12.4 km
  • Rose Hall Great House - 29 min drive - 29.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 35 min drive

Restaurants

  • ‪Captain's Market - ‬9 min drive
  • ‪Steakhouse - ‬9 min drive
  • ‪Kfc - ‬7 min drive
  • ‪Royalton Sands Beach Bar - ‬7 min walk
  • ‪Martini Bar - ‬7 min drive

About this property

Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

Luxury property on the beach, with 4 outdoor pools
Some rates at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 7 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a health club, and a nightclub are also featured at the luxury Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort.

Smoking is allowed in designated areas at this 4.5-star Falmouth property.

  • 228 guestrooms or units
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort offers 228 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steakhouse
  • Taj – Indian Cuisine
  • Zen - Teppanyaki & Asian

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Nightclub
  • Outdoor tennis court
  • Scuba diving
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Refrigerator on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Blue Waters Montego Bay All Inclusive Falmouth
Royalton Blue Waters Montego Bay Falmouth
Royalton Blue Waters Montego Bay
Royalton Blue Waters All Inclusive All-inclusive property
Royalton Blue Waters All Inclusive Falmouth
Royalton Blue Waters Inclusiv
Royalton Blue Waters All Inclusive
Royalton Blue Waters Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort on 25 Aug 2025 start from AU$597.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Yep, Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort is a short 12-minute walk from Jamaica Beaches. Fun beach activities include scuba diving.

Is there a spa on site at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Yep, The Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort have a pool?

Yep, and guests love it! Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort features 2 beach bars, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and private yards.

What makes Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort.

Is Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort is a hit with families.

Does Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort serve breakfast?

You bet, free buffet breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort?

No, pets and service animals are not allowed.

Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 133 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 107 out of 1006 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, authentic jamaican food, and great property
Stayed 5 nights in Apr 2025

10/10 Excellent

Jignesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice resort. We were three for four nights- service and facilities are excellentz
Stayed 4 nights in Apr 2025

10/10 Excellent

Margo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was wonderful with welcoming servers, Chef and staff. From the sushi, fresh fruit, ham, Jamaican food, cupcakes, everything was wonderful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharmin

Stayed 6 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Aprii

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

oksana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 8 nights in Mar 2025

6/10 Okay

Rajeev, Princeton Junction

Disliked: Property conditions & facilities
Elevator out of service and room service very slow.

6/10 Okay

Brandon

Stayed 4 nights in Mar 2025

10/10 Excellent

Glenn Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Food was excellent. Staff was friendly and helpful. Beach was walkable and safe, with security checking on people walking.
Stayed 5 nights in Mar 2025

8/10 Good

Ryadh Damian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great food, very understaffed and overworked staff. Not enough food, always ran out of selections very early in the day and night. Nightly entertainment was the worst I’ve seen on a resort, very low budget, terrible sound equipment. Royalton needs to do much better to compete with other resorts, it’s apparent that Management is restricting the food quantity and cheating out on the entertainment.
Stayed 7 nights in Mar 2025

8/10 Good

Kayla

Travelled with family
Disliked: Staff & service
Overall I enjoyed my stay at the Royalton. Pros were definitely the food, beach and convenience of the smaller resort. I was very disappointed in the lack of friendliness in the staff. They were moody and quite unhelpful most times. We would call to have towels or water replaced in our room and they would never show up. There were certain areas of the resort that were not well maintained and looked dirty and unkept. Also the walls are very thin and conversations can easily be heard from one room to the next. I would recommend this resort, however you should keep in mind that there are some flaws if you are someone who has higher standards.
Stayed 6 nights in Mar 2025

10/10 Excellent

SHARLENE, WAYNESBURG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did diamond club and our butlers were fantastic
Stayed 4 nights in Mar 2025

2/10 Terrible

Al

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We would NOT recommend coming to this resort. The first day the water didn’t work and they didn’t have an estimate of when it would be back, so we were left without water for showering, toileting, washing our hands or anything all day! It was awful! The room had a bad “rotten egg” smell and it was clear that the room was dirty. The elevators were extremely slow and there were only two. The resort is advertised as an “all inclusive” resort, but we had difficulty getting reservations for dining and when we did (2/4 nights after asking multiple times), we were forced to get certain dishes and it took over two hours to get our food. The food at the buffet was ok, but the taste was just off and not good. Overall terrible experience with dining and food. The only good thing about this resort is the pool area and staff members. I will never be coming back to Royalton.
Stayed 4 nights in Mar 2025

4/10 Poor

Jasmyn

Travelled with family
Disliked: Amenities, property conditions & facilities
I liked the service provided at the pool and lobby bars. The pool was nice but there were many things that I did not like. There was Difficulty getting into the restaurants within the resort, said we can reserve tables between 8am - 3pm but would not work. Although it’s rated as all inclusive restaurants limit food. First night stay there were plumbing issues, the water was shut off, could not use the sink, flush the toilet, or shower the whole day. The rooms are not updated. Took almost 3 hours to get an excursion where we had only 1 hour participating in the activity rather than getting the full 3 hours, we had to rush, they did not offer compensation or even partial refund. Lack of communication between the resort and customer. Overall, would not go back or recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
Room service is not 24 hours although they promote 24 hours
Stayed 4 nights in Feb 2025

2/10 Terrible

Harleen

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had a water leakage from the roof and they did not change our room because the property was overbooked. My daughter slipped because there was water on the floor, and got hurt. The staff did not do anything about it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sammara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love that it was family oriented and it gives the whole family a fun full experience of what an all inclusive resort should be. The rooms were clean and comfortable. It felt like home. Most staff were friendly and helpful. Overall the stay was great.
Stayed 4 nights in Feb 2025

8/10 Good

Lisa, Holbrook

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room service menu was limited and you have to wake up early to make a reservation for dinner. The app doesn’t allow you to make more than 1 reservation in a day. The buffet had a great variety of food and the servers were excellent. It was hard to get a towel after 3pm.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jaliece, Brooklyn

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Akailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very nice rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Wanjiku

Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa, Queens Village

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramala

Travelled with group
Liked: Property conditions & facilities
Safe and beautiful place to enjoy you vacation.
Stayed 5 nights in Jan 2025

10/10 Excellent

TeLeisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our day wonderful. We will be back.
Stayed 3 nights in Jan 2025