Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Minibar, in-room safe, blackout curtains, iron/ironing board
Property entrance
Reception hall
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Blue Waters Beach Club
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 5
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Hotel Riu Palace Aquarelle - All Inclusive. You'll be within a 20-minute walk of Martha Brae River and 2.2 km (1.4 mi) from Jamaica Beaches. Highlights at this beachfront hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages along with access to the steam room. The family restaurant, White Bay, is open for breakfast, lunch and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free water park, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Falmouth hotel include Montego Bay Convention Centre and Rose Hall Great House.

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk - 0.6 km
  • Martha Brae River - 15 min walk - 1.3 km
  • Luminous Lagoon - 5 min drive - 5.6 km
  • Blue Waters Beach Club - 10 min drive - 7.1 km
  • Burwood Beach - 11 min drive - 8.6 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Hotel Riu Palace Aquarelle - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Riu Palace Aquarelle - All Inclusive?

The closest beach to Hotel Riu Palace Aquarelle - All Inclusive is Doctor's Cave Beach (29.1 km).

Is there a spa on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Hotel Riu Palace Aquarelle - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Aquarelle - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

Is Hotel Riu Palace Aquarelle - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free water park access and a corner/local shop, it's no surprise that Hotel Riu Palace Aquarelle - All Inclusive is a hit with families.

Does Hotel Riu Palace Aquarelle - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Aquarelle - All Inclusive?

No, Hotel Riu Palace Aquarelle - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Aquarelle - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Aquarelle - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 722 out of 1242 reviews
Rating 8 - Good. 291 out of 1242 reviews
Rating 6 - Okay. 132 out of 1242 reviews
Rating 4 - Poor. 39 out of 1242 reviews
Rating 2 - Terrible. 58 out of 1242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to the Riu Palace Aquarelle was nothing short of amazing. Start to finish it was the best trip ever. The hotel was beautiful, clean, and safe. The staff were incredible and worked really hard to make sure we enjoyed our stay. Everyone we came in contact with was phenomenal. The room was spacious and very comfortable. I can't say enough great things about our stay. It was awesome!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tameka, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best from the RIU chain. It was very modern. The food was really good with a lot of different options. All the staff was AMAZING and the entertainment team was Top Tier. I recommend this hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Shari

Stayed 5 nights in Jan 2025

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property. Buffet is fantastic! Much better than the a la carte restaurants. Would have liked to see a Jamaican speciality restaurant. Property is about 45 minutes from the airport. Good customer service.
Stayed 3 nights in Jan 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was well maintained and updated since it is new. The food was excellent especially on the buffet! I loved the Jamaican food choices on the buffet. Making reservations for the semi-a la Carte restaurants was a pain so definitely book all your reservations at the start of your stay. The lasagna at Napoli was good but the buffet selections in Napoli were disappointing. Many hot items were cold and some things were tasteless. I’d opt for the buffet for every meal unless you grab a burger from the sports bar or the jerk hut. I was underwhelmed with the service we received. Although we did meet a few nice servers, overall the staff had attitudes and acted as if you were bothering them by ordering. I believe they are underpaid because you can always tell when the workers feel they are fairly compensated but that’s just my opinion. One of the elevators was broken during our stay but our rooms were near the elevator so it did not cause us too much trouble. The resort was a bit noisy but for good reason! Theres lots to do and the entertainment was good! Would recommend but don’t expect five star service.
Stayed 4 nights in Jan 2025

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Overall very nice food was good nice property but small. Entertainment subpar
Stayed 3 nights in Jan 2025

2/10 Terrible

Shaquoia

Stayed 2 nights in Jan 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort ! The property is new and the staff was wonderful. It is a big resort be prepared to walk off all the food.
Stayed 4 nights in Jan 2025

8/10 Good

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Perfect for family with kids. Enough fun for both demographics. The Jamaican food was good, was weary because of review but even my Jamaican parents agreed the food was good. Staff was friendly and helpful. Rooms service was pleasant. We really didn't have any complaints except with the restaurant bookings.
Stayed 3 nights in Dec 2024

6/10 Okay

Janell

Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Stayed 3 nights in Jan 2025

10/10 Excellent

Shalamar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food and drink excellent food available 24hrs
Stayed 2 nights in Jan 2025

10/10 Excellent

Liife

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean my room was, the hospitality and the level of care that was put into setting up my room for my birthday 🎉 I also like that everyone was respectful and the male staff was not creeps- this is very important! But mainly I appreciated that they did not water down there liquor like other resorts💕
Stayed 5 nights in Jan 2025

6/10 Okay

Horace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The two beds are not full-size beds, and the 3 pools are limited to specific activities. One pool for sports, the next one for drinking, and the third one for families. The ocean area is rocky. Royalton next door, their ocean area is sandy and at the right depth. Buffet food is very good. The restaurant's menu is limited to food choices. The ocean view rooms have views that are not the same. The highest floors have the best views of the ocean besides the oceanfront rooms. The drinks are good. During my visit, the entertainment was ok, about 3.5 out of 5.
Stayed 4 nights in Jan 2025

8/10 Good

Clara

Stayed 5 nights in Jan 2025

2/10 Terrible

Icent

Stayed 6 nights in Jan 2025

2/10 Terrible

Leah

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No shower or sink water 6:30am-8am for five days straight. Power outage, and no internet 2:30pm on one day. Not allowed to have a bottle of wine in room. Room service consist of cold sandwiches. Two floors down for ice machine.
Stayed 5 nights in Jan 2025

8/10 Good

Lamar Nyeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful and there was tons to do. I had read other reviews that complained about the number of elevators but the hotel seems to have fixed that issue. There are plenty of elevators. Property was very clean and staff was very friendly. The only issue I had was at a restaurant called Napoli's. If you reseve the 9pm slot for dinner the options for food and dessert are very slim pickings. The lasgna tasted old and not fresh. They also did not tell us they were out of a certain dessert until they served whatever was left. The leftovers seemed like they were getting rid of the oldest food from the day. Perhaps that 9pm slot should not be made available for patrons. But other than that i would highly recommend this place. Maybe just avoid any of the last time slots for restaurants
Stayed 4 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property left a lasting impression, and I am grateful to have had the chance to visit. The facilities were impeccably clean, the shows were top-notch, and the space was remarkable. The staff was exceptional, pleasant, and accommodating, and the food was an absolute delight. I thoroughly enjoyed my stay. My only wish is that the gym was larger, given the overall size of the property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mahmoud

Stayed 3 nights in Jan 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Lakisha

Everything was amazing. I’ve been to many RIU and by far this was the best. The service, food and facility was fantastic.
Stayed 4 nights in Jan 2025

8/10 Good

Jose Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was really good. Food was great. The property/resort was brand new, clean and well thought off. The staff was also good with room for improvement. The night time programs and activities were amazing. The performers absolutely killed it. Would definitely go back to RIU Aquarelle.
Stayed 4 nights in Jan 2025

8/10 Good

Denzel, Missouri City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi drivers were very friendly and helpful. Ask for Ms. Tracy she’s balled and very sweet!!!
Stayed 4 nights in Jan 2025