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4.5 out of 5

"The in-house dining was lovely. All the food was top notch. " More

By a verified traveller on Thu 15 Aug 2019

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Hotel Description

At Falls Creek Hotel you'll be within just a 10-minute stroll of Falls Creek Alpine Resort and Falls Express. Highlights at this ski lodge include a restaurant, an indoor swimming pool, and free breakfast.

All 24 rooms feature free WiFi, TVs, and free local calls. Hair dryers and irons/ironing boards are also available.

The lodge's own lounge bar is a nice place to enjoy a drink. Along with ski-in ski-out access, this lodge offers onsite ski rentals and ski storage. Additionally, you'll find free WiFi in public areas, a spa tub, and a free kids' club. Full breakfast is available for free.

With a stay at this 3.5-star Falls Creek lodge, you'll be 1 km (0.6 mi) from Alpine National Park and 2.7 km (1.7 mi) from Rock Valley Dam.

Premium Room, Mountain View (Bed & Breakfast)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Mountain View (Bed & Breakfast)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Falls Creek Hotel ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Falls Creek Hotel

Everyone (4) Couples (2) Family (4)
5 out of 5
The in-house dining was lovely. All the food was top notch.

Posted by on 15 Aug. 2019

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4 out of 5

Posted by on 2 Aug. 2019

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4 out of 5

Excellent Location, friendly staff

Pros: Location and facilities
Location: Best location close to lifts really made ski-in ski-out holiday
The location couldn't be better and the friendly staff and fully self-contained facilities make this an excellent choice for couples, groups or families

Posted by , from Melbourne on 24 Aug. 2016

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4 out of 5
Only complaint was no alacarte dinner options when didn't feel like 3course dinner for $50-especially for children(not value for money).Was consequently forced to go and spend money at other eateries and leave premises so our drinks at bar money went elsewhere as a result.

Posted by on 16 Jul. 2016

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4 out of 5
Pros: Definitely location and atmosphere in the hotel
Cons: Lack of help with luggage on arrival and particularly on leaving. ..had to lug all luggage ourselves to our room...upstairs!
The staff were friendly but must not all gather and chat in front of guests and talk about the night before!

Posted by , from Australia - VIC - Geelong on 14 Aug. 2014

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5 out of 5
Pros: Friendly and helpful staff and excellent meals - no trouble at all catering for special dietary needs 10/10.
Cons: Although very clean, my room was initially a bit stuffy / smoky, but this improved a lot after the room was serviced during my stay.
Location: Perfect
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Clean; Great live music with dinner on Mon and Wed evenings; handy ski hire on site too.

Posted by , from Australia - VIC - Melbourne on 10 Aug. 2014

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4 out of 5
Pros: Location
Cons: Cost
Location: Outstanding
Facilities: Basic; Value: Costly; Service: Courteous; Cleanliness: Delightful; Great staff

Posted by , from Australia - NSW - Sydney on 30 Jul. 2014

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5 out of 5
Pros: Brilliant hosts couldnt ask for more
Cons: Not hotels fault but not much snow
Location: Outstanding
Facilities: Top of the line; Service: Phenomenal; Cleanliness: Spotless; Whole atmosphere of Falls Creek was awesome

Posted by , from Australia - SA - Adelaide on 21 Jun. 2013

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5 out of 5
Pros: Great location, excellent food
Cons: Older style rooms, little bit noisy.
Location: Outstanding
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Very friendly staff

Posted by , from Australia - VIC - Melbourne on 18 Sep. 2012

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5 out of 5
Pros: Right in the heart of all the action,log fires,great view of two slopes, kids club lets you relax, & personal friendly service.
Cons: The climb up the stairs after skiing!
Location: Wonderful
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 7 Aug. 2012

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Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Falls Creek Hotel helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the lodge's bar. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. This 3.5-star Falls Creek lodge is smoke free.

  • 24 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Gift shop
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Falls Creek Hotel offers 24 accommodations with hair dryers and irons/ironing boards. This Falls Creek lodge provides complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Falls Creek Hotel - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

The front desk at this property is open daily from 7:00 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Falls Creek Hotel
  • Falls Creek Hotel Lodge
  • Falls Creek Hotel Falls Creek
  • Falls Creek Hotel Lodge Falls Creek

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.