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5.0 out of 5

"Management and staff were exceptional: I would return again purely for the amazing service " More

By a verified traveller on Sun 17 Mar 2019

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Hotel Description

A family-friendly stay in Falls Creek awaits you at Astra Falls Creek. Within steps you'll find Falls Creek Alpine Resort and Falls Express within a 10-minute stroll. Highlights at this ski lodge include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy free WiFi, flat-screen TVs, and coffee/tea makers, featured in all 26 soundproofed rooms. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Additionally, refrigerators and Netflix are available.

The restaurant, Astra Restaurant, is open for dinner. At the lodge's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find ski storage on site. Other amenities include free WiFi in public areas, a spa tub, and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of a free area shuttle.

Sights within a 10-minute walk of this 4-star Falls Creek lodge include Falls Creek Museum and Falls Creek Country Club.

Deluxe Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Interconnecting Deluxe Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Astra Falls Creek ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Astra Falls Creek

Everyone (4) Couples (1)
5 out of 5

Posted by on 13 Sep. 2019

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5 out of 5
Management and staff were exceptional: I would return again purely for the amazing service

Posted by on 17 Mar. 2019

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5 out of 5

Posted by on 28 Sep. 2018

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5 out of 5

Posted by on 26 Sep. 2018

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5 out of 5
Everything about Astra Lodge was fantastic, they were extremely hospitable and there was attention to every detail. Service, rooms, facilities, food and beverage was all great, oversaw service and the caring attitude which will make us come back. Great facilities

Posted by on 3 Jul. 2018

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Property Features

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. When the sun goes down, sip après-ski drinks in the lodge's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This Art Deco lodge also offers ski storage, an indoor pool, and a sauna. This 4-star Falls Creek lodge is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski equipment storage
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Astra Falls Creek offers 26 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with Netflix. Bathrooms include slippers and complimentary toiletries. This Falls Creek lodge provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Netflix
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Astra Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 1995 per vehicle (roundtrip)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astra Falls Creek
  • Astra Lodge
  • Astra Lodge Falls Creek
  • Astra Lodge
  • Astra Falls Creek Lodge
  • Astra Falls Creek Falls Creek
  • Astra Falls Creek Lodge Falls Creek

You should know

  • Astra Falls Creek offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.