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4.2 out of 5

"Great service, clean and excellent location. Would definitely stay again. " More

By a verified traveller on Wed 14 Apr 2021

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Hotel Description

Attunga Alpine Lodge and Apartments places you steps from Falls Express and within a short 5-minute stroll of Falls Creek Alpine Resort. Highlights at this ski B&B include a restaurant, an indoor swimming pool, and free self parking.

All 15 soundproofed rooms feature free WiFi, LCD TVs, and hair dryers. Nice touches include jetted tubs and free toiletries. Housekeeping is available on request.

The restaurant, Attunga, is open for breakfast and dinner. At the bed & breakfast's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this bed & breakfast offers onsite ski storage. Other amenities include free WiFi in public areas, a spa tub, and a sauna. Each morning cooked-to-order breakfast is served between 8 AM and 9 AM.

With a stay at this 3-star Falls Creek B&B, you'll be 0.6 km (0.4 mi) from Alpine National Park and 2.5 km (1.5 mi) from Rock Valley Dam.

Deluxe Quadruple Room, Non Smoking (Deluxe Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom Apartment)

Bed Count 1 Full Bed Maximum Occupancy 8 Max

Economy Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Deluxe Triple Room, Non Smoking (Deluxe Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Non Smoking (Deluxe Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Attunga Alpine Lodge and Apartments ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Attunga Alpine Lodge and Apartments

Everyone (11) Couples (10) Family (8)
5 out of 5
Great service, clean and excellent location. Would definitely stay again.

Posted by on 14 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by James

Thanks for the feedback. We appreciate your thoughts and everything helps us to improve. Look forward to seeing you again.

1 out of 5
There was nothing special about the property, was really unhygienic and there was a weird bleach smell in the room that was not tolerable. Staff was not professional was really rude at first and then charged his attitude after knowing that we will put a bad review against him, and also wanted to charge us for 3 nights whilst we didn't want to. I will never ever recommend this hotel to anyone.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by The rude manager

Let’s put this in perspective. You booked for 2 people and turned up with 5 people at 10pm. The room you booked has maximum of 2 people. We displaced friends who were in an apartment which had 3 night minimum stay hence we lost income from this apartment because you booked incorrectly. As far as the the smell may have been from the pool that we had to extra chlorinate for the weekend so guest could use it. I may have seemed rude but we were also busy running a restaurant when you turned up trying to be dishonest with more people than you had booked. You were the second people who tried the same thing that night. We did accomodate you as we could have sent the extras away and your right you did leave a nasty review for your dishonest booking.

5 out of 5
Amazing hospitality, clean, comfy beds and stunning views. Highly recommended!

Posted by on 28 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by James

Thanks for the review. We do our best to provide a great experience and give you our knowledge of the area and make you part of our place. Our team works hard to make sure the property is tidy and we have invested in our facilities to make them comfortable for you.

2 out of 5
To park so far away and drag our belongings to the lodge was difficult. Food availability was awful. No fridge in the room. A tiny room and even smaller bathroom, worse than inner London! 4pm entry was rude and awful in storm conditions, 5 degrees outside and no cafes open, a depressing stay.

Posted by on 4 Jan. 2021

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Comment from Hotel Management

17 Feb. 2021 by James

Sorry your stay was not ideal. Parking was available to unload at front of the lodge and then park after which happens in busy periods to allow emergency vehicles to access the accommodation. As the village is designed as a ski in ski out in winter the roads are covered in snow there is not any parking at the lodge. Unfortunately check in is at 4pm to accommodate for our extra Covid cleaning that is required at the moment. Rooms are as advertised designed for winter, you only sleep in the room and then are out all day and eat out at night. We do have larger rooms that you can book as well. Also with colder weather they are easier to keep warm. We can not control the weather and the wonder of the Alpine area is the cooler weather we have when it is hot below at sea level. We do not get many visitors in the summer normally and this year it was extremely busy with many cafe's etc caught out and not able to keep up with demand. Most of our bookings were made only a few days before arrival we can not predict and stock up for this as we had large losses in winter from being stocked for months ahead and then this was cancelled meaning we had to dispose of and the cost high. Once again sorry things were not up to your expectation.

2 out of 5
Paid full price for two rooms but were not told the bar and restaurant wouldn’t be open. We’re unable to use the pool but thought a spa after dinner would be nice but again was told we were unable to access this. Very disappointed that we went all that way and unable to use any facilities. Owner didn’t seem to want to make any effort at all

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Owner

Thanks for the review they help us to improve. Unfortunately you had come at a time when the country is locking down and hence we have no staff as we normally open on weekends for the restaurant. We did guide you to what was open and you seemed happy with that. As explained as are in our property description the spa and pool operate in peak periods of which unfortunately it is not currently. Also as explained to you the spa takes a couple of hours to heat up and your request at 7 pm was too late for us to have it heated before the close time of 9 pm. We also note that we have video that you also opened the blinds to our honesty blinds on the bar to look through it as well on that evening. So sorry we could not meet your request at the late time of enquiry.

5 out of 5
The staff looked after us really well especially my wife who is recovering from a stroke made everything as comfortable as possible for her. Thank you guys👌👌👌👍👍

Posted by on 10 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by James and Bronwyn

Thanks for your review and we really enjoy looking after our returning guests. It is a sad situation you are in and more than happy to help where we can. Great to see you again and look forward ta catching up again next time.

3 out of 5

Posted by on 29 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by James

Thanks for your review.

5 out of 5
Great location. A little tired . Staff were brilliant and helpful

Posted by on 3 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by James

We are blessed to live in such a great place which make all our staff happy to look after our guests. We are always trying to update and improve as we develop our lodge. Last year we did work on one of our apartments and this year working on our lodge rooms over summer. Hope to see you again soon.

5 out of 5
Property was exactly as described. Staff are friendly, service is excellent, and Attunga has a really genuine amd friendly atmosphere. We really enjoyed our stay and will be back.

Posted by on 30 Aug. 2019

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Comment from Hotel Management

2 Oct. 2019 by James

Thanks for your feedback. We are so happy you had a great time with us and our staff looked after you during your sta. Look forward to seeing you again soon.

5 out of 5
Great position. Cozy atmosphere. Staff were terrific.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by James

Thanks for the review. We work hard to make your stay comfortable and memorable. Look forward to seeing you again soon.

About the Attunga Alpine Lodge and Apartments

Location 10 Arlberg Street, Falls Creek, VIC 3699

Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. At the end of the day, order après-ski drinks at the bed & breakfast's bar. Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. This ski bed & breakfast also offers ski storage and a sauna. Self parking is free. This 3-star Falls Creek bed & breakfast is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Albury, NSW (ABX) (124.3 km / 77.2 mi)
  • Parking: Free self parking

Room Amenities

Attunga Alpine Lodge and Apartments offers 15 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with jetted bathtubs. This Falls Creek bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Jetted tub
  • LCD television
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 9 AM.

Attunga - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10:30 AM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:30 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30 per night.

Pet Policy

  • Pets and service animals are not allowed at Attunga Alpine Lodge and Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 24 for adults and AUD 16 for children (approximately)
  • Crib (infant bed) fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Attunga Alpine Lodge Apartments Falls Creek
  • Attunga Alpine Lodge Apartments
  • Attunga Alpine Falls Creek
  • Attunga Alpine
  • Attunga Alpine And Apartments
  • Attunga Alpine Lodge and Apartments Falls Creek
  • Attunga Alpine Lodge and Apartments Bed & breakfast
  • Attunga Alpine Lodge and Apartments Bed & breakfast Falls Creek

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.