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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property
Victorian hotel with bars/lounges and 24-hour business centre

Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Breakfast, dinner served; local and international cuisine, sea views
Reception
Superior Twin Room
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Place, Cliffs Pavilion
    ‪3 min walk‬
  • Place, Adventure Island
    ‪10 min walk‬
  • Place, Southend Pier
    ‪13 min walk‬
  • Airport, London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Junior Executive Room

Junior Executive Room

Junior Executive Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Westcliff-on-Sea

Muthu Westcliff Hotel (Near London Southend Airport) puts you in the heart of Westcliff-on-Sea, within steps of Southend Cliff Gardens and Genting Casino. Highlights at this beach hotel include 2 bars/lounges, a restaurant and a conference centre. .The restaurant, Great Tides, serves local and international cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning English breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a short walk of this 3-property class Westcliff-on-Sea hotel include Cliffs Pavilion and within a 15-minute walk you'll find Southend Pier Museum.

What's nearby

  • Cliffs Pavilion - 3 min walk - 0.3 km
  • Adventure Island - 10 min walk - 0.9 km
  • Southend Pier - 13 min walk - 1.2 km
  • Southend Beach - 15 min walk - 1.3 km
  • Palace Theatre - 20 min walk - 1.7 km

Getting around

  • Westcliff Station - 9 min walk
  • London (SEN-Southend) - 6 min drive

Restaurants

  • ‪Padrino - ‬8 min walk
  • ‪Mile and a Third - ‬10 min walk
  • ‪Roberto's - ‬8 min walk
  • ‪The Cliff - ‬7 min walk
  • ‪La Petite Petanque - ‬9 min walk

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

Victorian hotel with bars/lounges and 24-hour business centre
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available.

This 3-star Westcliff-on-Sea hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1891
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (60 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Frequently asked questions

What is the cancellation policy at Muthu Westcliff Hotel (Near London Southend Airport)?

Muthu Westcliff Hotel (Near London Southend Airport) offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Muthu Westcliff Hotel (Near London Southend Airport)?

Yep, Muthu Westcliff Hotel (Near London Southend Airport) has a self car park for GBP 5.80 per day.

Are there any beaches close to Muthu Westcliff Hotel (Near London Southend Airport)?

Yep, Muthu Westcliff Hotel (Near London Southend Airport) is a short 17-minute walk from Southend Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Is Muthu Westcliff Hotel (Near London Southend Airport) family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Muthu Westcliff Hotel (Near London Southend Airport) is a hit with families.

Does Muthu Westcliff Hotel (Near London Southend Airport) serve breakfast?

Yep, English breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Muthu Westcliff Hotel (Near London Southend Airport)?

No, Muthu Westcliff Hotel (Near London Southend Airport) does not offer an airport shuttle service.

Is there a bar or restaurant at Muthu Westcliff Hotel (Near London Southend Airport)?

Yep, you can grab a meal at Muthu Westcliff Hotel (Near London Southend Airport)'s onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Muthu Westcliff Hotel (Near London Southend Airport)?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Muthu Westcliff Hotel (Near London Southend Airport)?

No, only service animals are allowed.

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 1003 reviews
Rating 8 - Good. 389 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Stayed 2 nights in Jul 2025

6/10 Okay

J S

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Issue with hot water. Sometimes had to wait a long time before water heated up. Once when showering, the water went cold in the middle of the shower. Also sink wasn't very broad; each time I washed my face, water dripped from my chin on to the floor which I then had to clean up
Stayed 3 nights in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Polite staff. I only stayed for one night. The rooms are a little dated but clean. Close to seafront and Cliffs Pavilion. Reasonably priced for my short stay.
Stayed 1 night in Jul 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.
Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Amenities
Staff were excellent especially the receptionist on duty am 25/26 /28of June so helpful he booked the parking on my car . The only downside for me was a nois how do you spell noisy couple in the next room but apart form that excellent,wonderful breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Disliked: Property conditions & facilities

Tired looking interior

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

6/10 Okay

Irena

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay while visiting Cliffs Pavilion.
Stayed 1 night in Jun 2025

4/10 Poor

Alison

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing room. Ratty decor. TV didn't work, no curtains and just one set of blinds. The bathroom stank. Was only staying one night and wouldn't have stayed longer.
Stayed 1 night in Jun 2025

2/10 Terrible

Fiona

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them. The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits. The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment. I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.
Stayed 1 night in May 2025

4/10 Poor

Leah

Stayed 1 night in May 2025

2/10 Terrible

ian

Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed it for
Stayed 2 nights in May 2025

6/10 Okay

Maria

Travelled with group
Pigeons outside bedroom window making loads of noise the room was very hot we had a fan but it didn’t work properly and the hot water only came on in the morning and you couldn’t adjust the setting it was red hot.
Stayed 2 nights in May 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities
My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy
Stayed 1 night in May 2025

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Couldn’t sleep until nearly 3am

It’s 2:30 in the morning and I’m writing this email and I’ve had to complain to reception to to the noise of the people above us. They have been shouting and swearing since 10pm when they arrived back to their room. I have a 9 year old daughter and we both havnt slept since we went to bed at 9:30 pm. Absolute UNACCETPABLE
Stayed 1 night in May 2025

2/10 Terrible

james e

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms old need updating wall paper coming off walls toilets dirty carpets dirty
Stayed 1 night in May 2025

8/10 Good

Sally

Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lovely location. Check in was a nightmare trying to sort out the parking!!
Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Easy check in, pleasant staff, comfortable bed with nice linen. shower was crap going hot briefly then cold.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Pleasant stay, good nights sleep
Stayed 1 night in May 2025