Hyatt Hotels - accommodation in Escondido

We arrived about 3:30 and they stated the room wasn't ready. They did give us a pool key if we wanted to swim but we didn't and waited. Went back at 4 (normal check in time). Room wasn't ready and they would text us. 4:30 and received a text that room was ready. Front desk was kind and provided information about resort grounds. Our two bedroom/two bathroom villa was perfect our family size (4 adults and 2 children). Very spacious, has washed/dryer with complementary laundry soap/fabric softener sheets. Kitchen has all the usual gadgets, coffee maker with coffee, sugar, creamer, full fridge, full stove, dish washer and utensils/pans. Living room was spacy and had a dining table for 6. Beds were comfortable, rooms were spacious. One bathroom is in what I consider a master room with spacious closet, fireplace, huge shower and separate large bathtub. The other one can be accessed by main hall door and other door to bedroom, also nice. Patio space is great with two lawn chairs, patio table and patio chairs. Negatives - called housekeeping for ice and they didn't bring it, called the next day and they did. Our living room tv glitched so wasn't able to watch it. Overall I enjoyed our time and will stay again. Did not try the grill but did eat pizza from their on site Pizza Hut. Their market has a lot of items including liquor, and the tarbucks with almost the full menu. We didn't get a chance to visit the store. They have a variety of pools, the one we enjoy

Cleanliness and service

Good thanks