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Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel with 24-hour fitness centre, near Lombard Street

Photo gallery for Neighbourgood Sutter Mansion

Front of property
Lobby
Lobby
Staircase
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$610
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
1409 Sutter St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite with Spa Bath

Suite with Spa Bath

Suite with Spa Bath

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View

Suite with City View

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King Suite

King Suite

King Suite

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus

King Suite Plus

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2

Deluxe King Room 2

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room

Premium King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at Neighbourgood Sutter Mansion. You'll be 2.2 km (1.4 mi) from Lombard Street and 3.6 km (2.2 mi) from Oracle Park. Highlights at this Victorian hotel include a 24-hour gym and a conference centre. .This business-friendly hotel offers a business centre, concierge services and a terrace. Other amenities include coffee/tea in a common area, express check-out and luggage storage. There's also the convenience of self parking. .With a stay at this 5-property class Western Addition hotel, you'll be 3.6 km (2.3 mi) from Pier 39 and 3.8 km (2.4 mi) from Golden Gate Park.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.2 km
  • CPMC Van Ness Campus - 3 min walk - 0.3 km
  • The Regency Ballroom - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 13 min walk - 1.1 km
  • Lombard Street - 3 min drive - 1.8 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪The Emerald Lounge - ‬6 min walk
  • ‪Haraz Coffee House - ‬1 min walk
  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Lush Lounge - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel with 24-hour fitness centre, near Lombard Street
Business amenities include a business centre and 3 meeting rooms. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the luxury Neighbourgood Sutter Mansion. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
Neighbourgood Sutter Mansion offers 12 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Parking and transport

  • Secured parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Neighbourgood Sutter Mansion?

Neighbourgood Sutter Mansion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on 1 Mar 2026 start from AU$610.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neighbourgood Sutter Mansion?

Yep, Neighbourgood Sutter Mansion has a secured self car park with in/out privileges for USD 65 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Neighbourgood Sutter Mansion?

The closest beach to Neighbourgood Sutter Mansion is Ocean Beach (8.1 km).

What makes Neighbourgood Sutter Mansion a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Neighbourgood Sutter Mansion.

Does Neighbourgood Sutter Mansion serve breakfast?

Sure does, breakfast is on offer daily.

Is there a free airport shuttle available at Neighbourgood Sutter Mansion?

No, Neighbourgood Sutter Mansion does not offer an airport shuttle service.

What time are check-in & check-out at Neighbourgood Sutter Mansion?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 194 out of 234 reviews
Rating 8 - Good. 20 out of 234 reviews
Rating 6 - Okay. 11 out of 234 reviews
Rating 4 - Poor. 3 out of 234 reviews
Rating 2 - Terrible. 6 out of 234 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff excellent, free breakfast great.. only complaint .. we were in suite 201… the only mirrors were in the bathroom.. my cousin was in suite 205… she had several mirrors in the suite and bathroom
Stayed 4 nights in Oct 2025

10/10 Excellent

Kash

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored property with very tasteful furnishings. Staff very helpful and polite. A real pleasure to stay in. Top quality stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kiersten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of of the most comfortable beds/pillows/sheets I've ever slept in! Service was great, rooms are spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Desiree

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

yiftach

Stayed 1 night in Sep 2025

10/10 Excellent

Hillery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries. The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place in Lower Pacific Heights

The great staff will attend to your every need. Lovely renovated property. Nice full breakfast menu. Comfortable rooms. Quiet. We will stay here whenever we are in San Francisco.
Stayed 10 nights in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful common space and very friendly staff. Rooms have seen better days. Carpets and furniture are worn. Most furnishings are cheap; not inline with the overall "mansion" atmosphere. No hot water (staff checked and the same situation in other rooms when I was trying to take a bath/shower). The gym is not much of a gym.
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The masion is beautiful. The staff is wonderful. Some maintenance on our room is needed. The towel hook on bathroom door is broken. Just little things but it would be nice to have a place to hang a towel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, old-fashioned building, spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilian

Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The hotel is gorgeous and the staff so welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Charming

Beautiful building and great rooms. Staff was excellent and very courteous. Very nic charm.
Stayed 1 night in Apr 2025

6/10 Okay

Jolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at mansion on Sutter about five years ago and it was such an amazing experience that when my husband and I decided to visit San Francisco I booked us to stay there as well. If few things have changed, but the customer service and the beauty of the rooms and the location makes this one of the most Wonderful places to stay in all of San Francisco. The property is so beautiful and the renovations were done so well. The customer service, especially by Amanda and Komal were above and beyond. We will be coming back to San Francisco this year just so we can stay again at this lovely property. The rooms are clean. The beds are comfortable and every room is unique. I highly recommend this property.
Stayed 4 nights in Apr 2025