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Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel in San Francisco with a 24-hour fitness centre

Photo gallery for Neighbourgood Sutter Mansion

Front of property – evening/night
Staircase
Restaurant
Front of property – evening/night
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Gym
  • Business services
The current price is AU$508
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
1409 Sutter St, San Francisco, CA, 94109
  • Place, Lombard Street
    ‪3 min drive‬
  • Place, Pier 39
    ‪5 min drive‬
  • Place, Oracle Park
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite with Spa Bath

Suite with Spa Bath

Suite with Spa Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View

Suite with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Pillow-top bed
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Pillow-top bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite

King Suite

King Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus

King Suite Plus

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2

Deluxe King Room 2

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room

Premium King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 97 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at Neighbourgood Sutter Mansion. You'll be 2.2 km (1.4 mi) from Lombard Street and 3.6 km (2.3 mi) from Oracle Park. Highlights at this Victorian hotel include a 24-hour gym and a conference centre. .This business-friendly hotel offers a business centre, concierge services and a terrace. Other amenities include coffee/tea in a common area, express check-out and luggage storage. There's also the convenience of self parking. .With a stay at this 5-property class Western Addition hotel, you'll be 3.6 km (2.3 mi) from Pier 39 and 3.8 km (2.3 mi) from Palace of Fine Arts.

What's nearby

  • Lombard Street - 3 min drive - 1.8 km
  • Pier 39 - 5 min drive - 3.3 km
  • Oracle Park - 5 min drive - 3.6 km
  • Golden Gate Park - 7 min drive - 3.7 km
  • Alcatraz Island - 25 min drive - 5.7 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Octavia - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel in San Francisco with a 24-hour fitness centre
Business amenities include a business centre and 3 meeting rooms. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the luxury Neighbourgood Sutter Mansion. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
Neighbourgood Sutter Mansion offers 12 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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includes taxes & fees
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Property amenities

Parking and transport

  • Secured parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Neighbourgood Sutter Mansion?

Neighbourgood Sutter Mansion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on 24 Nov 2025 start from AU$508.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neighbourgood Sutter Mansion?

Yep, Neighbourgood Sutter Mansion has a secured self car park with in/out privileges for USD 65 per day. Onsite parking is limited.

Are there any beaches close to Neighbourgood Sutter Mansion?

The closest beach to Neighbourgood Sutter Mansion is Ocean Beach (8.1 km).

What makes Neighbourgood Sutter Mansion a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Neighbourgood Sutter Mansion.

Does Neighbourgood Sutter Mansion serve breakfast?

Sure does, breakfast is on offer daily.

Is there a free airport shuttle available at Neighbourgood Sutter Mansion?

No, Neighbourgood Sutter Mansion does not offer an airport shuttle service.

What time are check-in & check-out at Neighbourgood Sutter Mansion?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 224 reviews
Rating 8 - Good. 18 out of 224 reviews
Rating 6 - Okay. 11 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 6 out of 224 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilian

Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The hotel is gorgeous and the staff so welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Charming

Beautiful building and great rooms. Staff was excellent and very courteous. Very nic charm.
Stayed 1 night in Apr 2025

6/10 Okay

Jolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at mansion on Sutter about five years ago and it was such an amazing experience that when my husband and I decided to visit San Francisco I booked us to stay there as well. If few things have changed, but the customer service and the beauty of the rooms and the location makes this one of the most Wonderful places to stay in all of San Francisco. The property is so beautiful and the renovations were done so well. The customer service, especially by Amanda and Komal were above and beyond. We will be coming back to San Francisco this year just so we can stay again at this lovely property. The rooms are clean. The beds are comfortable and every room is unique. I highly recommend this property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanesssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Windy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mansion, extremely comfortable with great staff. Easy access to nearby bars & restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the free slippers and staff responsiveness was fantastic!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness
Stayed 1 night in Feb 2025