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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Property video
Couples treatment room(s), sauna, body treatments, aromatherapy
Couples treatment room(s), sauna, body treatments, aromatherapy
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$208
includes taxes & fees
31 May - 1 June

Explore the area

View map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Place, Chester Racecourse
    ‪18 min drive‬
  • Airport, Manchester (MAN)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed (Standard Single)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Single Bed (Standard Single)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double Family 3)

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Single Beds, Accessible (Accessible Twin)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down duvets, desk, blackout curtains

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Standard Single

  • Sleeps 1

About the area

Ellesmere Port

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be 21.5 km (13.4 mi) from Royal Albert Dock and 30.3 km (18.8 mi) from Anfield Stadium. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Craxton Wood Grill, serves British cuisine and is open for breakfast and dinner. The Cocktail Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna as well as access to mini golf and aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ellesmere Port hotel, attractions include Chester Zoo and Chester City Walls.

What's nearby

  • Burton Mere Wetlands - 2 min drive - 2.0 km
  • Chester Zoo - 12 min drive - 11.4 km
  • Chester City Walls - 17 min drive - 11.7 km
  • Chester Cathedral - 18 min drive - 12.0 km
  • Chester Racecourse - 18 min drive - 12.3 km

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪Old Wirral Hundred - ‬6 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Purple Olive - ‬5 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Exterior
Brook Mollington Banastre Hotel and Spa
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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
3.2 out of 5, 980 reviews
The price is AU$130
includes taxes & fees
31 May - 1 June
Brook Mollington Banastre Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

What is the cancellation policy at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 31 May 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, Macdonald Craxton Wood Hotel & Spa, Chester has a free self car park.

Are there any beaches close to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest beach to Macdonald Craxton Wood Hotel & Spa, Chester is Thurstaston Beach (14.1 km).

Is there a spa on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, there is an onsite spa at Macdonald Craxton Wood Hotel & Spa, Chester. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester has an indoor pool.

What luxury perks are available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester features a full-service spa, a health club and an indoor pool.

What makes Macdonald Craxton Wood Hotel & Spa, Chester a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester serve breakfast?

You bet, full breakfast is on offer on weekdays between 7:00 AM and 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Macdonald Craxton Wood Hotel & Spa, Chester?

No, Macdonald Craxton Wood Hotel & Spa, Chester does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 968 reviews
Rating 8 - Good. 339 out of 968 reviews
Rating 6 - Okay. 176 out of 968 reviews
Rating 4 - Poor. 93 out of 968 reviews
Rating 2 - Terrible. 40 out of 968 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026

4/10 Poor

Ian

Liked: Staff & service
Disliked: Amenities
Il start by saying if this hotel was minimum £50 cheaper it would have gotten 3 possibly even 4 stars. But very dated, rooms clearly cleaned but just very scruffy. Paint chipped holes in wall and carpets stained and shower leaked. Pool needs a lot of tlc. Booking states you have full access to facilities but you don't as you cannot access the main area with the good steam rooms and sauna etc. For the meal, again if it was significantly cheaper I'd say it was good, but for £130 for the two of us the standard of the food was really really below oar when you compare where else you could spend that kind of money and probably should. Staff were nice, but I definitely would not be returning unless they look at their prices. If I were you and thinking of booking I'd be looking elsewhere where even a travel lodge or premier inn for the much cheaper prices or if wanting to spend over £150 a night there are much much much better hotels out there at that price.
Stayed 1 night in Jan 2026

10/10 Excellent

Carl

Stayed 1 night in Jan 2026

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room ver
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Dyfan

Stayed 1 night in Jan 2026

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 2 nights in Dec 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel looks great. Has so much potential but we were left with a sour taste after our visit. The room was nice looking but the window was broken and wouldn’t shut properly. The shower was a choice between third degree burns or Luke warm as the mixer tap was broken. Not much water pressure either. The bath tub leaked making the floor dangerous. If you can get the breakfast as part of a deal then it may be worth it. If not then prepare for a crime number for a robbery. £24 for both cooked and continental breakfast. Plus £ 5 extra if you want avocado or eggs Benedict or salmon. The standard “full English” consists of one sausage. Two bacon. Mushroom, beans in a tiny pot. Half a grilled to death tomato. Egg of your choice and black pudding.”chefs special potato” which is a hash brown. Unless the chef has the surname “McCain” then I highly doubt the chef made it and it was far from special. Nowhere near £24 value
Broken window
Broken window
Broken shower
Leaking bath
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Room was freezing cold and small heater didn’t work. Really hard bed and room just looked tired. Carpark is pitch black.
Stayed 1 night in Dec 2025

10/10 Excellent

matt

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Nov 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025

8/10 Good

Barry

room change due to bleach and mould remover left in room
Stayed 1 night in Nov 2025

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, amenities
We couldn't even stay. The leather headboard was ripped and dirty, the radiators were off but the room was about 40 degrees because the large cast iron pipes ran through the room. They had put a fan in the room so knew. You couldn't have stayed in the room due to the intense heat. It felt dirty and run down. Avoid.
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The breakfast menu was fresh however my breakfast was overcooked to which they apologised and made again. However when paying a supplement for certain items when breakfast was shown as included is a little disapointing.
Stayed 1 night in Nov 2025