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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Relax in a serene space with cushioned chairs and a framed artwork, offering a view of an outdoor area.
Property video
Stunning mosaic-tiled centerpiece and patterned tile walls create a beautiful indoor space with access to adjacent areas.
Stunning traditional building with a central glass conservatory and symmetrical facade.
Relax by the pool surrounded by lush greenery and enjoy the views from the large windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is AU$158
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Chester Zoo
    ‪8 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Chester Racecourse
    ‪12 min drive‬
  • Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Two single beds with comfortable bedspreads, a desk, and a television.

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the outdoors.

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Enjoy a peaceful retreat with a view of lush greenery from the large window, featuring a comfortable bed, a desk for work, and a flat-screen TV.

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Enjoy a peaceful retreat with a view of lush greenery from the large window, featuring a comfortable bed, a desk for work, and a flat-screen TV.

Standard Room, 1 Double Bed (Standard Double)

7.0 out of 10
Good
(6 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

Two single beds with comfortable bedding, a desk, and a TV are featured in this cozy room.

Room, 2 Single Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed (Standard Single)

Enjoy a peaceful retreat with a view of lush greenery from the large window, featuring a comfortable bed, a desk for work, and a flat-screen TV.

Standard Room, 1 Single Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Enjoy a peaceful retreat with a view of lush greenery from the large window, featuring a comfortable bed, a desk for work, and a flat-screen TV.

Deluxe Room, 1 King Bed (Super Deluxe King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Relax in a spacious room with a large bed, a small table, and a comfortable chair.

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Enjoy a peaceful retreat with a view of lush greenery from the large window, featuring a comfortable bed, a desk for work, and a flat-screen TV.

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Standard Single

Skincare essentials from ELEMIS are thoughtfully displayed in a sleek, high-end setting.

Standard Single

  • Sleeps 1

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

About the area

Ellesmere Port

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be 10.3 km (6.4 mi) from Chester Zoo and 21.3 km (13.2 mi) from Royal Albert Dock. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Craxton Wood Grill, serves British cuisine and is open for breakfast and dinner. The Cocktail Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna as well as access to mini golf and aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ellesmere Port hotel, attractions include Cheshire Oaks Designer Outlet and Chester City Walls.

What's nearby

  • Cheshire Oaks Designer Outlet - 8 min drive - 10.7 km
  • Chester Zoo - 8 min drive - 10.8 km
  • Chester City Walls - 11 min drive - 11.0 km
  • Chester Cathedral - 12 min drive - 11.4 km
  • Chester Racecourse - 12 min drive - 11.7 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Eco-certified hotel with full-service spa and health club
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-certified Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

What is the cancellation policy at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 7 Sept 2025 start from AU$158.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, Macdonald Craxton Wood Hotel & Spa, Chester has a free self car park.

Are there any beaches close to Macdonald Craxton Wood Hotel & Spa, Chester?

The closest beach to Macdonald Craxton Wood Hotel & Spa, Chester is Thurstaston Beach (14.1 km).

Is there a spa on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, there is an onsite spa at Macdonald Craxton Wood Hotel & Spa, Chester. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester has an indoor pool.

What luxury perks are available at Macdonald Craxton Wood Hotel & Spa, Chester?

Macdonald Craxton Wood Hotel & Spa, Chester features a full-service spa, a health club and an indoor pool.

What makes Macdonald Craxton Wood Hotel & Spa, Chester a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Macdonald Craxton Wood Hotel & Spa, Chester.

Does Macdonald Craxton Wood Hotel & Spa, Chester serve breakfast?

You bet, full breakfast is on offer on weekdays between 7:00 AM and 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Macdonald Craxton Wood Hotel & Spa, Chester?

No, Macdonald Craxton Wood Hotel & Spa, Chester does not offer an airport shuttle service.

Is there a bar or restaurant at Macdonald Craxton Wood Hotel & Spa, Chester?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 291 out of 890 reviews
Rating 8 - Good. 314 out of 890 reviews
Rating 6 - Okay. 162 out of 890 reviews
Rating 4 - Poor. 88 out of 890 reviews
Rating 2 - Terrible. 35 out of 890 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
Stayed 1 night in May 2025

6/10 Okay

R

Business traveller
Liked: Cleanliness, staff & service

Beds are horrendous

The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good stay, clean and has a pool
Stayed 1 night in May 2025

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too expensive

Filthy hotel Crack in my sink and leaking Booked doulble bed got 2 singles Carpets old very old in fact, Decorations in rooms are late 70s early 80s in my opinion. Grounds are nice Very expensive menu for what it is. Breakfast is £24 over priced again. In my opinion. No nets up at windows, so walking out of bathroom into room. Children’s play area outside in garden. Not a good idea.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Stayed 1 night in May 2025

8/10 Good

Anita

Travelled with partner
Liked: Staff & service
Easy to park car plenty of room. Nice qrea to sit out in the sun at the back of hotel, small area with childrens play area outside. Loved view from room of the stream and bluebells and trees and sounds of the birds. Staff were polite and helpful. Rooms could do with bit of an update .
Stayed 2 nights in May 2025

10/10 Excellent

J

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

8/10 Good

wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
Stayed 1 night in Apr 2025

10/10 Excellent

ian

Stayed 1 night in Feb 2025

10/10 Excellent

ian

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb hotel. Will definitely book again to stay here
Stayed 1 night in May 2025

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, outstanding breakfast

Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

Hotel was great, breakfast was good quality and the gym facilities were good for what is needed when staying away, I will be staying again. Only downside was no AC in the rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
liked the spa and large room
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Make your own mind up !!!!

Hotel out dated, fusty, shower ( I’ve peed quicker ) mattress cheap and nasty
Stayed 1 night in Apr 2025

8/10 Good

Dale

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

philip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely place but foor and ba staff could be better

Staff very slow and table not cleared until i asked. Food was tasteless also no mention of what comes with what you order so i had a portion of chips i didnt need
Stayed 1 night in Apr 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Service, food and hotel were great our room was lovely and spacious but it was like a sauna, it made it very uncomfortable to sleep in and was not what you would expect from a suite. Couldn't fault the breakfast buffet or drink selection in the bar.
Stayed 1 night in Apr 2025

6/10 Okay

carol

Travelled with family
I stayed here 20 years ago. The hotel hasn’t been maintained well since. Fabric on bedroom chairs was sun bleached and frayed. Plug hole in bathroom sink was rusted. Lovely Elemis bathroom products in shower and hand basin but none available for the bath ! Pool in Spa was unavailable which was disappointing.
Stayed 2 nights in Apr 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy family of 3

Easy checkin, large comfortable rooms with massive bed, free use of the spa and children permitted between certain hours was a bonus, it was a spontaneous two nights away and actually felt like a proper little break with the spa included for us all, our daughter enjoyed it. Restaurant and bar we thought a little expensive so only ate one night at the hotel however we did enjoy our meal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025