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Mercure Edinburgh Haymarket

4.0 star property
Hotel with a bar, near Edinburgh Castle

Photo gallery for Mercure Edinburgh Haymarket

Freshly baked goods and seasonal produce are available at this hotel bakery.
Relax in a spacious room with a large bed, flanked by a headboard and bedside table, and a work area with a chair and desk.
Relax in our stylish lobby, featuring plush seating, a large flat-screen TV, and a beautiful view.
Welcome to Mercure Hotel, Edinburgh Quay, where a modern entrance sets the tone for a stylish stay.
Relax and socialize in this stylish lounge area with comfortable seating and ample storage.

Popular amenities

  • Gym
  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk
The current price is AU$416
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
38 Gardner's Crescent, Edinburgh, Scotland, EH3 8DQ
  • Princes Street
    ‪9 min walk‬
  • Edinburgh Castle
    ‪10 min walk‬
  • University of Edinburgh
    ‪15 min walk‬
  • Edinburgh (EDI)
    ‪16 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed with Sofa bed

Comfort Room, 1 Double Bed with Sofa bed

Comfort Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.4 out of 10
Very good
(55 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Comfort Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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voco Edinburgh-Haymarket by IHG

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  • Free WiFi
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  • Air conditioning
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The price is AU$414
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voco Edinburgh-Haymarket by IHG

About the area

Edinburgh

Mercure Edinburgh Haymarket places you in the centre of Edinburgh, within just a 15-minute stroll of popular places like Grassmarket and Princes Street. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:30 AM. .Attractions within a 20-minute walk of this 4-property class Tollcross hotel include Edinburgh Castle and George Street.

What's nearby

  • Edinburgh International Conference Centre - 4 min walk - 0.4 km
  • Princes Street - 9 min walk - 0.8 km
  • Edinburgh Castle - 10 min walk - 0.9 km
  • Grassmarket - 10 min walk - 0.9 km
  • University of Edinburgh - 15 min walk - 1.3 km

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Haymarket Tram Station - 10 min walk
  • Edinburgh Airport (EDI) - 22 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Maki & Ramen - ‬3 min walk
  • ‪Loudons - ‬1 min walk
  • ‪The Raging Bull - ‬5 min walk
  • ‪La Viola Cafe & Bistro - ‬5 min walk

About this property

Mercure Edinburgh Haymarket

Hotel with a bar, near Edinburgh Castle
WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Mercure Edinburgh Haymarket.

This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, German, Hindi, Hungarian, Icelandic, Italian, Latvian, Polish, Romanian, Russian, Spanish, Turkish

Similar properties

Hotel facade with large glass windows and a prominent entrance.

Leonardo Hotel Edinburgh Haymarket

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 1,388 reviews
The price is AU$358
includes taxes & fees
31 Aug - 1 Sept
Leonardo Hotel Edinburgh Haymarket

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 6:00 AM to midnight; GBP 11 per day; discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 18.50 per person
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.50 per person
  • Nearby parking fee: GBP 11 per day (1640 ft away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Edinburgh Quay Hotel
Mercure Quay Hotel
Mercure Edinburgh Quay
Mercure Quay
Mercure Edinburgh Quay Scotland
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Edinburgh
Mercure Edinburgh Haymarket Hotel Edinburgh

Frequently asked questions

What is the cancellation policy at Mercure Edinburgh Haymarket?

Mercure Edinburgh Haymarket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Edinburgh Haymarket?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Edinburgh Haymarket on 25 Aug 2025 start from AU$416.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Edinburgh Haymarket?

The closest beach to Mercure Edinburgh Haymarket is Portobello Beach (6.3 km).

Does Mercure Edinburgh Haymarket serve breakfast?

You bet, full brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Edinburgh Haymarket?

No, Mercure Edinburgh Haymarket does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Edinburgh Haymarket?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Edinburgh Haymarket?

No, only service animals are allowed.

Mercure Edinburgh Haymarket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kareeshma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was not working.
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff were nice. Room had terrible, loud background noise all night. Room phone didn't work. No solution offered to noise problem. Will not be staying again
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely clean room. Big comfy bed. Coffee machine in the room. Nice toiletries. Staff all very pleasant and helpful. Handy for Haymarket station.
Stayed 1 night in Apr 2025

8/10 Good

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Branchie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

6/10 Okay

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and helpful staff. Easy to walk into the city. Lots of dining options near by.
Stayed 3 nights in Dec 2024

2/10 Terrible

Leo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
Stayed 1 night in Apr 2025

6/10 Okay

D

Business traveller

Expensive for what you get.

I have stayed in this hotel for my past 3 out of 4 visits to Edinburgh. On each occasion the wifi has never worked, whether in foyer or bedroom. When discussed with the front desk, they insisted there wasn't a problem. Very disappointing. Didn't have breakfast or dinner in the hotel so I'm unable to comment.
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful experience, no internet all week

This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
Stayed 4 nights in Apr 2025

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful hotel, no internet, dirty sheets ❌service

This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
Stayed 2 nights in Apr 2025

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi!!! Dismissive staff, poor cleanliness.
Stayed 4 nights in Apr 2025

10/10 Excellent

Krystian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay during my city break. The hotel exceeded expectations in every way. The staff were incredibly helpful and friendly, always ready to assist with anything we needed. The breakfast was delicious with a great variety to start the day right. The location couldn’t be better just a short walk to Tesco for any quick needs, 10 minutes to the charming old town, and also only 10 minutes from the Airport Express bus stop, which made traveling super convenient. Everything was excellent, and I highly recommend this hotel to anyone visiting the city. Want it to sound more casual or more formal?
Stayed 3 nights in Apr 2025

10/10 Excellent

Billy

Stayed 2 nights in Mar 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Problem with the heat!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for tourists and business visitors

Beautiful room and very friendly staff. Breakfast was excellent and excellent value with everything you would expect hot and cold options and haggis too! Area was quiet, business area and only 10-15 mins walk from the centre. Bed was very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient and friendly staff and great location!

The staff were very friendly, from dealing with ad-hoc requests, to an efficient breakfast process. Water bottles in the room (and Scottish shortbread!) were replaced daily without charge, with daily room cleaning on offer. The location is also good, with a Tesco Local a one-minute walk and Haymarket Railway Station and tram stop around a 10 minute walk. There were a few marks on the carpet, but the hotel had new rolls of carpet ready to install, which I assume will replace the stained carpet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for anniversary

This was my third time staying at the hotel. It was my first anniversary celebrations and the hotel staff were amazing. They left a beautiful card, a sweet gift and sprinkled rose petals on the bed for the special occasion. Was a fabulous experience from beginning to end. Fantastic customer service and professionalism. I will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Connor

Stayed 1 night in Mar 2025