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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Photo gallery for Hilton Birmingham Metropole

Indoor pool
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Exterior
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is AU$193
includes taxes & fees
6 July - 7 July

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • The Bear Grylls Adventure
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Deluxe Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton King Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton King Room with Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Twin Hilton Room

  • Sleeps 2
  • 2 Single Beds

King Suite

  • Sleeps 4
  • 1 King Bed

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Hilton Guestroom

  • Sleeps 2
  • 1 Queen Bed

Family Queen Room with Sofabed

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Guest Room with Zip and Link Bed

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Birmingham

A family-friendly stay in Birmingham awaits you at Hilton Birmingham Metropole. Within just a 10-minute stroll, you'll find National Exhibition Centre and The Bear Grylls Adventure. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. Business travelers can take advantage of 31 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Marston Green hotel include Resorts World Birmingham and Bullring & Grand Central.

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Bear Grylls Adventure - 9 min walk - 0.8 km
  • Resorts World Arena - 10 min walk - 0.9 km
  • National Motorcycle Museum - 12 min walk - 1.1 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk

About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants and bars/lounges
Hilton Birmingham Metropole offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 31 meeting rooms available. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5574 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

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Exterior

Crowne Plaza Birmingham NEC by IHG

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  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$139
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 6 July 2025 start from AU$193.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Birmingham Metropole?

Yep, Hilton Birmingham Metropole has a self car park for GBP 16.00 per night.

Is there a spa on site at Hilton Birmingham Metropole?

No, there is no spa at this property. Santai Spa is a short 10-minute walk away.

Does Hilton Birmingham Metropole have a pool?

Hilton Birmingham Metropole has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole features a 24-hour health club, an indoor pool and 1 hot tub.

Is Hilton Birmingham Metropole family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free extra beds in the guestrooms, it's no surprise that Hilton Birmingham Metropole is a hit with families.

Does Hilton Birmingham Metropole serve breakfast?

Yeah, travelers highly rate the buffet brekkie here! Served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Birmingham Metropole?

No, Hilton Birmingham Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Birmingham Metropole?

Yep, you can grab a meal at Hilton Birmingham Metropole's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Birmingham Metropole?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Birmingham Metropole?

Furry friends are welcome at Hilton Birmingham Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 871 reviews
Rating 8 - Good. 221 out of 871 reviews
Rating 6 - Okay. 125 out of 871 reviews
Rating 4 - Poor. 94 out of 871 reviews
Rating 2 - Terrible. 57 out of 871 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was nice and the beds were very comfy. All staff were pleasant. The only let down was that there was a big Hilton event on, so when we walked in to the foyer in our comfy travelling clothes, there were about 200 people dressed really fancy, which made us feel out of place. It would have been nice to have been pre warned and we probably would have chosen a different hotel - this event also meant that parking for 1 night cost £16.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic facilities, shame about room TV

The hotel itself is beautiful with easy access to the NEC via a private path. My only issue was that in 2025 you'd expect an actual smart TV in the room with all the apps you'd expect, especially for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

T

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Michelle

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

No organisation

Where do i start? Booked a room with a double and two singles as per hotel.com. Arrived and told to wait for room as they did not have one for us. Confirmed with two members of staff what our room was meant to be and what we had booked. Waited nearly an hour, was told to go to our room they have chosen now and they would make the adjustments when we got back from the concert. Both memebrs of staff were quite sharp with us. Arrived back, huge double bed removed and two singles in it's place, and a sofa bed? Was then told by a lady at reception they dont offer singles and the sofa bed was correct. (ROOM ORDERED WAS A DOUBLE BED AND TWO SINGLES NOT A SOFA BED) Lady then said i was liar and that they dont have single beds. Whilst two are set up in my room? I tried to explain that we have gone from a luxury king bed to a sofa, so surely that was a downgrade and i was in a worse room than i had paid for. Manager John then stepped in and sorted room. New rooms were damp and so dusty, by now it was 12am and I was done.
Stayed 1 night in Mar 2025

4/10 Poor

NIKOLAOS

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for NEC

Lovely, helpful staff but car park is a nightmare
Stayed 1 night in Mar 2025

4/10 Poor

kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paul, Lancaster

Stayed 3 nights in Mar 2025

10/10 Excellent

Hiren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception desk very helpful ensuring a pleasant stay.
Stayed 1 night in Feb 2025

2/10 Terrible

angela

Business traveller
Disliked: Cleanliness, staff & service, room comfort

devastated!

on arrival on check in i was informed the “ Executive deluxe family room with sofa bed” that i booked with your company back in September 2024 was “NOT AvAILABLE’ but they could accomodate me in a standard twin room - was utterly gutted! as it was now late in the evening I had no choice but to accept -
room with a view lol
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very expensive when Crufts is on.

Because we were staying for Crufts the hotel was extremely busy and it did take a long time to check in. The room was good, the bed was comfy, we couldn't get the sofa bed to open up so my friend slept on the sofa as it was. The bathroom was very small and there was a crack in the sink which considering we paid nearly £500 for two nights I did think it wasn't very good. There was also cigarette ends outside the window, there is no smoking in the hotel so why were they there and why hadn't they been cleaned up? Positives were that it was close to the NEC. We didn't eat there, £18 for a breakfast and I don't even know what an evening meal cost.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service
Nice hotel. Room was cold and heating very noisy. Bring earplugs.
Stayed 1 night in Mar 2025

10/10 Excellent

Tajinderpal Singh

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a peaceful stay
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with Hotels.com :(

We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
Stayed 1 night in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Room was comfortable and clean. Bed was too firm. No hot water for a shower.
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Brilliant position for NEC. Parking great. Rooms were clean and bed was amazing. Staff very friendly and helpful.
Stayed 2 nights in Feb 2025