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Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with full-service spa and fitness centre

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room
Body treatments, hot stone massages, Swedish massages, body wraps
Aerial view
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Durham Cathedral
    ‪3 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Durham

At Hotel Bannatyne Durham you'll be within a 15-minute walk of Top Gear Karting and 2.8 km (1.7 mi) from Gala Theatre Durham. Highlights at this hotel include a full-service spa, an indoor swimming pool and free self-parking. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and steam room as well as access to a playground and racquetball/squash. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. .With a stay at this 3-property class Durham hotel, you'll be 2.9 km (1.8 mi) from St. Nicholas Church and 2.9 km (1.8 mi) from Durham Indoor Market.

What's nearby

  • Top Gear Karting - 6 min walk - 0.5 km
  • Durham Castle - 3 min drive - 3.6 km
  • Durham Cathedral - 3 min drive - 3.9 km
  • Durham University - 4 min drive - 4.2 km
  • St. James' Park - 21 min drive - 29.8 km

Getting around

  • Durham Station - 4 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪The Shoes - ‬17 min walk
  • ‪The Queens Head Hotel - ‬19 min walk

About this property

Hotel Bannatyne Durham

Hotel in Durham with full-service spa and fitness centre
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness centre, a hair salon, and a lift. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 25 2025 to December 26 2025 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Recreation facilities
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for New Year's Day:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

What is the cancellation policy at Hotel Bannatyne Durham?

Hotel Bannatyne Durham offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bannatyne Durham?

Yep, Hotel Bannatyne Durham has a free self car park.

Are there any beaches close to Hotel Bannatyne Durham?

The closest beach to Hotel Bannatyne Durham is Whitburn Sands (20.5 km).

Is there a spa on site at Hotel Bannatyne Durham?

Yep, there is an onsite spa at Hotel Bannatyne Durham. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages. The Spa/Beauty services will be unavailable from December 25 2025 to December 26 2025 (dates subject to change).

Does Hotel Bannatyne Durham have a pool?

Hotel Bannatyne Durham has an indoor pool. The swimming pool will be unavailable from December 25 2025 to December 26 2025 (dates subject to change). The swimming pool is closed on New Year's Day.

Is there a free airport shuttle available at Hotel Bannatyne Durham?

No, Hotel Bannatyne Durham does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bannatyne Durham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Bannatyne Durham?

No, pets are not allowed.

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 972 reviews
Rating 8 - Good. 343 out of 972 reviews
Rating 6 - Okay. 183 out of 972 reviews
Rating 4 - Poor. 58 out of 972 reviews
Rating 2 - Terrible. 29 out of 972 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

4/10 Poor

ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service
Comfortable bed, decent size room but for the price it feels very tired , a bit worn as a hotel , tea and coffee provided but again for the price it is missing some finer details, better room decor, need biscuits with drinks . And maybe bottled water? , just a bit basic and defo not worth the price unfortunately.
Stayed 1 night in Aug 2025

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness
Vomit stains on the carpets. Hadn't been cleaned up properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 6 nights in Aug 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness

Tired & Soulless Hotel

The hotel was quite tired and soulless. All the amenities (even restaurant )were across the car park at the adjacent heath club. Hotels.com gave the impression that use of the health club facilities were free, but there was a £15 charge. The reception admitted that this was well hidden on the Hotels.com site. The WiFi was non-existent. I could connect with the server, but it said that the server wasn’t connected to the internet. All in all, pretty below average. Also, after asking for my invoice, I found out that I could have saved £15 by booking direct with the hotel rather than using Hotels.com
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Very clean room, overall the hotel needs a refresh

Very clean room, very professional staff, good price. The paintwork throughout the hotel needs to be refreshed, and possibly the carpets. There was also a sporadic smell of drains from the bathroom
Stayed 1 night in Aug 2025

6/10 Okay

Mark, Warrington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible and conveniently located for the purpose of the trip. The staff were very helpful and friendly. The only issue I encountered was the bin men came to collect the industrial bins at 04.00 am. This was very noisy and woke me up. I spoke to management regarding the matter who did email the procurement team however I was told this could not be changed and they had no control over what time the bin men came. I find this poor control of contractors where the main purpose of the hotel is to provide a peaceful nights sleep.
Stayed 3 nights in Jul 2025

4/10 Poor

Alane Vicki

Travelled with partner
Liked: Staff & service
Hotel sited in a retail park. Premium room at back very dark & cold, grey walls, no colour, curtains permanently closed, very depressing. Bathroom excessively hot, no thermostat on heated towel rail. Food options poor, dining room in another building. Poor value for money. Wouldn’t stay at a Bannatyne’s again. Disappointing for my partner’s birthday weekend.
Stayed 2 nights in Aug 2025

6/10 Okay

scott, Hitchin

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty basic
Stayed 1 night in Jul 2025

6/10 Okay

Susan

OK but noisy

Hotel was clean. Nice shower gel and shampoo. Room was spacious. No air conditioning. With window open for air the room was noisy from the traffic until around midnight! Not ideal. Our room 39 had a very musty smell in bathroom. Imagine had had water issues in past.
Stayed 2 nights in Jul 2025

6/10 Okay

Martin

Travelled with group
Liked: Property conditions & facilities, room comfort

Happy enough

Very pleasant stay. Good location for Durham. Reasonably priced with the option of leisure facilities.
Stayed 2 nights in Jul 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Hotel Ballentine

Stayed 1 night in Jul 2025

6/10 Okay

TIMOTHY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not really what I’d call a spa hotel. All the facilities are on the far side of a large carpark. You can’t even pay just to use the swimming pool, you have to pay the full spa fee. The staff are friendly enough but the building and rooms are pretty charmless.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort

A few issues

No sign showing where reception is. Smell of drains in room. Toilet flush not very effective. Untidy wires hanging from tv.
Stayed 1 night in Jul 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Pleasant one night stay in the area seeing friends. Hotel nice clean and comfortable bed
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveller
Disliked: Property conditions & facilities

A bit worn out and expensive

The hotel is a touch worn down. I booked mainly to use the Gym. If you book through a 3rd party there is a charge of £15 per session to use the gym. A small charge would be acceptable but that’s ridiculous.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 4 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Room and everything in it was clean. There was a smell of stale smoke in the room when we arrived. We mentioned it at reception on our way out and receptionist said she'd get some airfreshioner. Smell wasn't so noticeable when we came back in later. Bed was comfortable
Stayed 1 night in Jun 2025