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Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with full-service spa and indoor pool

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Body treatments, hot stone massages, Swedish massages, body wraps
Fitness facility
Premium Double or Twin Room
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Bar

Explore the area

View map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Durham Cathedral
    ‪3 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Durham

At Hotel Bannatyne Durham you'll be within a 15-minute walk of Top Gear Karting and 2.8 km (1.7 mi) from Gala Theatre Durham. Highlights at this hotel include a full-service spa, an indoor swimming pool and free self-parking. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and steam room as well as access to a playground and racquetball/squash. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. .With a stay at this 3-property class Durham hotel, you'll be 2.9 km (1.8 mi) from St. Nicholas Church and 2.9 km (1.8 mi) from Durham Indoor Market.

What's nearby

  • Top Gear Karting - 6 min walk - 0.5 km
  • Durham Castle - 3 min drive - 3.6 km
  • Durham Cathedral - 3 min drive - 3.9 km
  • Durham University - 4 min drive - 4.2 km
  • St. James' Park - 21 min drive - 29.8 km

Getting around

  • Durham Station - 4 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪The Queens Head Hotel - ‬19 min walk
  • ‪China Diner - ‬18 min walk

About this property

Hotel Bannatyne Durham

Hotel in Durham with full-service spa and indoor pool
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness centre, a hair salon, and a lift. Free self parking is available.

This 3-star Durham hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for New Year's Day:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

What is the cancellation policy at Hotel Bannatyne Durham?

Hotel Bannatyne Durham offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bannatyne Durham?

Yep, Hotel Bannatyne Durham has a free self car park.

Are there any beaches close to Hotel Bannatyne Durham?

The closest beach to Hotel Bannatyne Durham is Whitburn Sands (20.5 km).

Is there a spa on site at Hotel Bannatyne Durham?

Yep, there is an onsite spa at Hotel Bannatyne Durham. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hotel Bannatyne Durham have a pool?

Hotel Bannatyne Durham has an indoor pool. The swimming pool is closed on New Year's Day.

Is there a free airport shuttle available at Hotel Bannatyne Durham?

No, Hotel Bannatyne Durham does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bannatyne Durham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Bannatyne Durham?

No, pets are not allowed.

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 362 out of 977 reviews
Rating 8 - Good. 344 out of 977 reviews
Rating 6 - Okay. 183 out of 977 reviews
Rating 4 - Poor. 58 out of 977 reviews
Rating 2 - Terrible. 30 out of 977 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

8/10 Good

Cairine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly. The reception staff were delightful and so very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

ASHANK

Stayed 1 night in Sep 2025

8/10 Good

Philip

Stayed 1 night in Oct 2025

6/10 Okay

Martynas

Business traveller
Disliked: Staff & service, property conditions & facilities
Check-in was good, but the toilet was a bit of a problem. The flush buttons didn’t work; you needed both hands and pressed both buttons to flush. I had to take a shower before going to sleep, and the water drained so slowly that I had to switch it off to wait for it to drain, afraid it would overflow. Standing in water was unpleasant, but the worst part was that I went to the receptionist to complain, and she explained that the flushes would be gradually changed throughout the hotel (I won’t comment on that). She also said someone would look into the water issue. After a long day at work, I returned and asked a new receptionist if the problem had been fixed. She didn’t know anything; no one had mentioned it before, and nothing was written in the book. She said she would speak with the manager tomorrow. (I was there for three nights, and no one came to fix or talk to me. I can’t understand how a hotel like this, without breakfast (I know I had to go to the spa), can have three stars. Unfortunately, it was the worst stay of the year for me.)
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant spacious room with comfortable bed. Dated decor. Restaurant is across the car park in the health club not in the hotel itself.
Stayed 1 night in Oct 2025

4/10 Poor

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service
The spa is in a different building and closes at 8pm at the weekend. Breakfast took 40 minutes from the spa restaurant, allow plenty of time. Fire alarm went off at 1.15am, no reason given when checked out. Rooms are clean with usual tea/coffee facilities. Large walk in shower. 7-8minute drive away from Durham City Centre.
Stayed 1 night in Sep 2025

10/10 Excellent

anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Sep 2025

8/10 Good

Isobel

Stayed 4 nights in Sep 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for uni visit

All as described/expected
Stayed 1 night in Sep 2025

8/10 Good

Mr Cyrus

Stayed 1 night in Sep 2025

8/10 Good

Melony

Stayed 3 nights in Sep 2025

8/10 Good

Lou

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

4/10 Poor

ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service
Comfortable bed, decent size room but for the price it feels very tired , a bit worn as a hotel , tea and coffee provided but again for the price it is missing some finer details, better room decor, need biscuits with drinks . And maybe bottled water? , just a bit basic and defo not worth the price unfortunately.
Stayed 1 night in Aug 2025

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness
Vomit stains on the carpets. Hadn't been cleaned up properly.
Stayed 1 night in Aug 2025