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4.3 out of 5

"Really enjoyed my stay here. The location is convenient with a walkway into the town. As it is not in the middle of town it makes for a quick & easy t ... " More

By a verified traveller on Wed 20 Sep 2017

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Hotel Description

At Radisson BLU Hotel Durham you'll be within just a 15-minute stroll of popular places like Durham Cathedral and Durham Castle. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 207 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and safes. 24-hour room service, hair dryers, and phones are also available.

A day of pampering at Lime House Spa can include deep-tissue massages, detox wraps, and body wraps along with access to the sauna and steam room. The fine-dining restaurant, Collage Restaurant, serves local cuisine and is open for breakfast and dinner. The Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the health club, spa tub, and sauna. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Durham hotel, you'll be 2.1 km (1.3 mi) from Durham University and 20.6 km (12.8 mi) from University of Sunderland.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$138* Per night/room 9 May - 10 May

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Radisson BLU Hotel Durham ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson BLU Hotel Durham

Everyone (3)
5 out of 5

Lovely place to stay in Durham

Pros: Location, Staff
Location: walking distance to the castle and cathedral and town centre.
Really enjoyed my stay here. The location is convenient with a walkway into the town. As it is not in the middle of town it makes for a quick & easy trip and drop off by taxi as they don't need to deal with the small narrow town streets. Breakfast is a buffet with a wide range of food to choose from. There is a very nice restaurant for lunch and dinner too. The best part of this hotel is the staff. Holly at the front desk was very warm and professional in explaining to me all I needed to know about my stay and providing me with a town map. Special mention too of Toni in the restaurant where I had dinner - very warm and helpful. Would stay again.

Posted by on 20 Sep. 2017

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Comment from Hotel Management

22 Sep. 2017 by tom

Dear Guest, Thank you for your feedback, I am delighted to hear you enjoyed your recent stay with us. I am really pleased to see you found the service from both Holly and Toni to be especially outstanding, please be assured that your comments have been passed over to the team. I look forward to welcoming you back to the hotel in the future. Kind regards Tom Front Office Manager

3 out of 5

Business hotel

Stayed at this hotel for four night during the week. On arrival room was made up as a twin room, not the double as requested. This was changed by housekeeping the next day. One stop telephone answering was never answered on first call, usually had to ring at least three times before picked up. Had a go downstairs to reception to get a rubber mat for the bath, as unable to contact reception. Eating in the restaurant was spoilt by a person either Skyping or Facetiming throughout the whole time - the whole room could hear the conversations. I was advised this was not uncommon. The staff were very friendly and helpful once things were brought to their attention. The hotel appeared to be very busy - not up to usual Radisson standards.

Posted by , from Australia on 8 Oct. 2016

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5 out of 5

Nice hotel close to Durham CBD

Excellent and very very nice hotel. My only negative was the attempt to charge for minibar items based on the contents of the bin. Charges for items that aren't even in the minibar is not on and not expected from a hotel of this rating. These charges were removed when asked to be.

Posted by , from Australia on 23 Jul. 2016

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Comment from Hotel Management

by Meggan

Dear Andy, Thank you for your review, great to hear you enjoyed your stay. I am sorry to hear of your confusion with the mini bar. I understand your concerns in regards to the charges, unfortunately are minibars are censored so will activate if items are moved within the min bar. I appreciate this might not be clear and take your comments on board. I do hope to welcome you back soon. Kind Regards, Meggan

About the Radisson BLU Hotel Durham

Location Frankland Lane, Durham, England DH1 5TA

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. A spa tub, a sauna, and multilingual staff are also featured at the eco-friendly Radisson BLU Hotel Durham. For a fee, parking is available. This 4-star Durham hotel is smoke free.

  • 207 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Durham (MME-Teesside Intl.) (39 km / 24.3 mi)
  • Train station: Durham Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson BLU Hotel Durham offers 207 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Collage Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

The Bar - This bar specializes in local cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Body wraps
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Number of children who can stay for free – 2
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.90 per person (approximately)
  • Self parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Durham Radisson BLU Hotel
  • Radisson BLU Durham
  • Radisson BLU Hotel Durham
  • Radisson Blu Hotel, Durham Hotel Durham
  • Radisson Durham
  • Radisson Durham
  • Radisson Blu Durham Durham
  • Radisson BLU Hotel Durham Hotel
  • Radisson BLU Hotel Durham Durham
  • Radisson BLU Hotel Durham Hotel Durham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.