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The Merchant Hotel

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for The Merchant Hotel

Bar (on property)
Property preview
Deluxe Double or Twin Room
Outdoor spa tub
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Room service
  • Gym

Explore the area

View map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Place, Victoria Square Shopping Centre
    ‪3 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Place, Titanic Belfast
    ‪19 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪25 min drive‬

Room options

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About the area

Belfast

A luxury stay in the heart of Belfast awaits you at The Merchant Hotel. You'll be within steps of Belfast Customs House and within a short 5-minute stroll of Victoria Square Shopping Centre. Highlights at this boutique hotel include 3 restaurants, a full-service spa and free daily breakfast. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, The Great Room, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 1130 square feet (105 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Belfast City Centre hotel include MAC Theatre and St. Anne's Cathedral.

What's nearby

  • Victoria Square Shopping Centre - 3 min walk - 0.3 km
  • Waterfront Hall - 6 min walk - 0.6 km
  • Belfast City Hall - 7 min walk - 0.7 km
  • SSE Arena - 10 min walk - 0.9 km
  • Titanic Belfast - 19 min walk - 1.7 km

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • ‪Ulster Sports Club - ‬1 min walk
  • ‪Duke of York - ‬2 min walk
  • ‪The Dirty Onion - ‬1 min walk
  • ‪Common Market - ‬4 min walk
  • ‪Out of Office - ‬2 min walk

About this property

The Merchant Hotel

Luxury hotel with 3 restaurants and full-service spa
The Merchant Hotel offers its guests a full-service spa, a health club, and Access to hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Belfast hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Built in 1860
  • Full breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 15.00 per day
  • Valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

What is the cancellation policy at The Merchant Hotel?

The Merchant Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Merchant Hotel?

Yep, The Merchant Hotel has a secured self car park for GBP 15.00 per day. Onsite parking is limited.

Are there any beaches close to The Merchant Hotel?

The closest beach to The Merchant Hotel is Ballyholme Beach (20.3 km).

Is there a spa on site at The Merchant Hotel?

Yep, there is an onsite spa at The Merchant Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

What luxury perks are available at The Merchant Hotel?

The Merchant Hotel features a full-service spa, a health club and 3 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes The Merchant Hotel a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at The Merchant Hotel.

Is The Merchant Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Merchant Hotel is a hit with families.

Does The Merchant Hotel serve breakfast?

Yeah, complimentary full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Merchant Hotel?

No, The Merchant Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Merchant Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Merchant Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Merchant Hotel?

No, pets are not allowed.

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 364 out of 436 reviews
Rating 8 - Good. 50 out of 436 reviews
Rating 6 - Okay. 16 out of 436 reviews
Rating 4 - Poor. 3 out of 436 reviews
Rating 2 - Terrible. 3 out of 436 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing VIP EXPERIENCE!

It was an amazing hotel with exceptional services at every point of my stay.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience. Overall AMAZING hotel and would highly, highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite

Dry nice. We had a great memorable suite. Restaurant decor was first class. Highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mart

Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent stay
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Great staff who made us really welcome.
Stayed 1 night in Oct 2024

8/10 Good

Xiaojuan

Beautiful restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel.

Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities