6/10 Okay
JOHN
13 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
We arrived to no lamps or TV working. The fuse had tripped. This was sorted very quickly. Before going out we informed reception our heating wasn't working. When we came back in, it still wasn't working. Girl on reception was lovely and said she could get us a room at the other end of the hotel and that assistance would be given to move us, but unfortunately my husband has mobility problems and also due to the fact we were only there 1 night it seemed all like hassle so we stayed put. The View from our room was also horrendous although I dont think any of the rooms had a good view. Rooms were large, beds, bed linen towels and toiletries were great. Unfortunately ately buffet breakfast was also a bit of a let down. The hot stuff was if anything only luke warm and everything looked and tasted a bit dried out. 2nd visit here, but don't think we will hurry back
JOHN
Stayed 1 night in Feb 2024