My wife and I enjoyed our stay at the Grand Excelsior Hotel. This was a value for money experience at a hotel which clearly focussed on the needs of its guests. Rooms are well appointed, clean and roomy. The amenities are very good value include the breakfast, other dining features at the hotel, very professional staff, ( look for Annan who is a wonderful ambassador for this hotel) as are the various staff you will encounter on the reception desk, the breakfast and other dining and other guest services) equally focused on guest satisfaction. Staff are well informed, easy to approach and nothing is too much trouble. The hotel is within a few minutes walk to the “Mall of the Emirates” which is a fine shopping experience. The metro is adjacent to the mall and provides easy access to the many features of Dubai, including the Dubai Mall and the Burj Khalifa (World’s tallest building). Transfers to and from the airport are very reasonable and efficient. Time spent in the old Dubai town is very rewarding. We felt welcome and valued. My wife and I will stay here in our future visits to Dubai.
Reviewed on 11 Nov. 2018