Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, pillow-top beds, in-room safe
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$205
includes taxes & fees
30 June - 1 July

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Superior Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

One Bedroom Premium Apartment

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Superior Studio

  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Grand Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Premium Studio

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

Queen Elizabeth Suite

  • Sleeps 4
  • 1 Single Sofa Bed, 1 King Bed and 2 Single Beds

Premium Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Dukes The Palm, a Royal Hideaway Hotel. You'll be 0.6 km (0.3 mi) from Nakheel Mall and 6 km (3.8 mi) from Aquaventure. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Great British Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. DUKES Bar is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find a marina, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and Jebel Ali Race Course.

What's nearby

  • Nakheel Mall - 2 min walk - 0.2 km
  • Dubai Marina Mall - 6 min drive - 7.0 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km
  • Mall of the Emirates - 8 min drive - 8.7 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 506 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
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DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
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Hotel Dukes The Palm, a Royal Hideaway Hotel
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Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
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Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 30 June 2025 start from AU$196.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dukes The Palm, a Royal Hideaway Hotel?

Yep, Dukes The Palm, a Royal Hideaway Hotel has a free self car park and free valet parking.

Are there any beaches close to Dukes The Palm, a Royal Hideaway Hotel?

The closest beach to Dukes The Palm, a Royal Hideaway Hotel is Marina Beach (2.8 km).

Is there a spa on site at Dukes The Palm, a Royal Hideaway Hotel?

Yep, there is an onsite spa at Dukes The Palm, a Royal Hideaway Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Dukes The Palm, a Royal Hideaway Hotel a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Dukes The Palm, a Royal Hideaway Hotel.

Is Dukes The Palm, a Royal Hideaway Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dukes The Palm, a Royal Hideaway Hotel is a hit with families.

Does Dukes The Palm, a Royal Hideaway Hotel serve breakfast?

Yeah, travelers are hooked on the free buffet breakfast here! Served daily from 6:30 AM to 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Dukes The Palm, a Royal Hideaway Hotel?

No, Dukes The Palm, a Royal Hideaway Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Dukes The Palm, a Royal Hideaway Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?

No, pets and service animals are not allowed.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1031 reviews
Rating 8 - Good. 202 out of 1031 reviews
Rating 6 - Okay. 80 out of 1031 reviews
Rating 4 - Poor. 39 out of 1031 reviews
Rating 2 - Terrible. 38 out of 1031 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with very friendly staff. Spotlessly clean and good location. It was very busy though and there were never enough sun loungers by the pool or umbrellas on the beach. Light switches in bedrooms were crazy, and very few amenities in kitchen space i had in my studio. No cleaning products, no teatowels, had to go out and buy things to use. My bin wasnt emptied for 2 days either. Very nice touch though getting a birthday cake and balloons on my birthday. Good and some small details, then let down on others. Overall good though.
Stayed 5 nights in Mar 2025

10/10 Excellent

Irla, humble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Great breakfast and coffee was amazing.
Stayed 5 nights in Mar 2025

8/10 Good

Riya

Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. All of the staff are so friendly and can’t do enough for you. Superb breakfast, one of the best we’ve ever had at a hotel. Would definitely stop again and thoroughly recommend!
Stayed 8 nights in Mar 2025

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 8 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would happily recommend friends and family to stay here! Everything was great during our trip.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome with excellent service from Kiara on check in. Beautiful room. Mark was also very helpful. Pool staff very attentive. Breakfast was amazing. We liked the location so close to the Mall. We hope to return. Thank you Dukes for a lovely stay!
Stayed 4 nights in Mar 2025

6/10 Okay

Nicole

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Dukes had generally lovely customer service and a good breakfast. The room is comfy and spacious but I am very well travelled and have never seen such a poorly designed bathroom. There is a fixed glass plate, wall to ceiling that is about 3cm from the bath and so long across, you cannot get to the taps without climbing into the bath and while you are showering the smell from the scum that has built up on the glass but no one could reach to clean without great effort is overpowering. The water from the shower also just runs down the glass and onto the floor. I cannot fathom what they were thinking when this was designed. The trip was with my 4 year old and I didn't find the pool area very conducive or welcoming to small children. No jumping allowed, boring and the pool is too deep for little ones that can't swim. There is no shallow end. The lazy river was also out of action. At breakfast we asked for a table overlooking the fountain, we were there super early and it wasn't busy. We were told the table needed to be wiped and very firmly put elsewhere. Unnecessary and not the go out of your way to please customer service you expect to find in Dubai. All that said, I left my charger behind and thankfully was in Dubai to collect. The process was very easy and I was thrilled they had found and kept it for me. The buggy too and from the hotel/pool was fun..
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible, excellent location, excellent breakfast, beautiful furniture, super comfortable bed and pillows, also the bathroom and good shower, highly recommended, thank you Dukes of Palm for my excellent stay.!!
Stayed 5 nights in Mar 2025

8/10 Good

Shellina, Markham

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Georgia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Das Hotel würde ich nicht weiterempfehlen. Das ist kein 5* Hotel, eher ein schlechteres 4*. Sonnenschirme am Strand reichen nicht für die Liegen aus. Die Sommerschirme, die es hat, sind aber sehr beschädigt. Schützen nicht wirklich vor der Sonne. Das Hotel ist an einigen Stellen in die Jahre gekommen. Wir haben 2 gleiche Zimmer gebucht. Das eine paar erhielt ein minderwertigeres Zimmer. Auf Reklammation gaben sie ihnen ein anderes Zimmer, welches jedoch ein Rohrproblem hatte, was dazu führte, dass das Zimmer schlecht riechte. Sie konnten das Problem nur teilweise beheben. Ein anderes Zimmer gab es nicht. Bei der Buchung hiess es, dass wir 25% pro Tag auf Getränke und Essen erhalten würden. Im Hotel hiess es plötzlich nur VIP Gäste. Das stand aber niergends so. Die Zimmer waren sauber, aber es gab kaum Ablagefläche für 2 Köffer.
Stayed 9 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very approachable and the hotel was maintained in a clean presentable condition
Stayed 9 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Andrey

Stayed 8 nights in Mar 2025

10/10 Excellent

Henette, Matteson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Felicity

Stayed 7 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 5 nights in Feb 2025

8/10 Good

Scott John

Liked: Cleanliness, staff & service
The Dukes has to be the most competitive price for a hotel in Dubai. No, this isn’t the Madinat Jumeirah, but it’s less than have the price. For that the value is exceptional. Staff were friendly and attentive, in particular at guest services and in the all round amazing Khyber restaurant. We will definitely we returning here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wa an excellent hotel with great staff members
Stayed 5 nights in Feb 2025

10/10 Excellent

Sotiris Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for most things. Apart from easy taxi availability, very near to the local tram stop. Excellent breakfast and other onsite restaurants, especially the Khyber for authentic quality Indian cuisine. Only minor criticism is the lack of USB sockets in the bedrooms, and main outdoor pool was few minutes walk from main hotel building.
Stayed 7 nights in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few issues I had whilst staying at the hotel. I had no hot water so the first shower was freezing cold. However as soon as i reported it someone came and fixed it. The next thing was access to my room. The key card intermittently worked and then on final night did not work altogether which being late at night was not something you want to wait for security to then come and fix it. However there is alot of good parts for instance the staff are very warm, respectful and courteous. Anything you want they are there. My mother had a birthday and they decorated her room with balloons and cake. It is a nice hotel and would stay there again.
Stayed 5 nights in Feb 2025