The level of service in this hotel is outstanding, highly recommend upgrading to the horizon club - more than worth it. We’ll be coming back on our next stop over in the future.
Staff were brilliant. Helpful friendly. Explained where things were in the concourse. The meet and greet was exceptional.
We arrived early and staff was able to arrange early checkin (small extra charge applicable). Reception staff was friendly and very helpful. Hotel is conveniently located for Dubai airport with free hotel/airport and hotel/city bus transfers.