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"Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars
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By a verified traveller on Sun 02 Sep 2018
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Hotel Description
A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be 1.9 km (1.2 mi) from Aquaventure and 10.3 km (6.4 mi) from Sheikh Zayed Road. Highlights at this beachfront resort include 7 restaurants, 6 outdoor swimming pools, and a full-service spa.
You can enjoy flat-screen TVs with satellite channels, and all 361 soundproofed rooms feature free WiFi, balconies, and iPod docks. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Separate bathtubs and showers, in-room childcare, and free bottled water are also available.
A day of pampering at Sofitel SPA can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 indoor swimming pools and marina. 13149 square feet (1222 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.
Attractions within a 20-minute drive of this 5-star Palm Jumeirah resort include The Walk and Souk Madinat Jumeirah.
Sofitel Dubai The Palm Resort & Spa ratings based on 2 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sofitel Dubai The Palm Resort & Spa
Everyone (2)
5 out of 5
Beautiful hotel/resort
Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars, cafe’s, spa, men’s and women’s hair dresser, chemist etc. for the adults.
My only concern is cost of food quite expensive.
Will certainly book this hotel again when next in Dubai
Posted by Nancy, from Australia on 2 Sep. 2018
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Comment from Hotel Management
3 Sep. 2018
by Guest Experience Team
Dear Valued Guest,
Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback
following your recent stay with us.
It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Please note that our prices are under constant review to meet with the quality and standards of our services and those of our competitors on the Palm area. Nevertheless, we appreciate your comments and we have shared it with the Food and Beverage team for their review and consideration.
We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon.
Sincerely,
Guest Experience Team
Sofitel The Palm, Dubai
5 out of 5
The hotel was above and beyond our expectations in quality and service
There is no need to leave the resort it's just a great place to stay
We were particularly impressed with the concierge service provided by Mina and ado who solved our flights problems with genuine care and great customer service
Highly recommended
You need to to experience this place
7 star luxury
Sincerely
Leah and andrew
Posted by andrew, from newcastle on 17 Jun. 2018
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Comment from Hotel Management
19 Jun. 2018
by Guest Experience Team, Sofitel the Palm, Dubai
Dear Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely,
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Enjoy your summer holiday at Sofitel Dubai The Palm Resort & Spa with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 6 outdoor swimming pools. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai resort.
361 guestrooms or units
7 dining venues
6 bars or lounges
13149 sq ft of conference space
1222 sq m of conference space
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Library
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Bar on the beach
Bar by the pool
Family Friendly Amenities
Family property
On private beach
Number of indoor pools - 2
Number of outdoor pools - 6
Children's pool
Waterslide
Supervised childcare/activities (free)
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Free shopping center shuttle; airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Sofitel Dubai The Palm Resort & Spa offers 361 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Private balcony
Minibar
IPod dock
In-room dining (24 hours)
Flat-screen television
Satellite channels
Egyptian cotton linens
Pillow options
Separate shower and tub
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Bidet
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 28
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa
Policies
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Service animals not allowed
Number of children who can stay for free – 3
Debit cards
UnionPay
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2500
New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AED 145.00 per person (approximately)
Airport shuttle fee: AED 350 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions
Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.
Sofitel Dubai The Palm Resort & Spa uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. There is a shield between guests and staff in the main contact areas, contactless room service is available and guest accommodations are sealed after cleaning.
Yep, Sofitel Dubai The Palm Resort & Spa has a free self car park and free valet parking.
Yep, Sofitel Dubai The Palm Resort & Spa is on Kite Beach. Fun beach activities include windsurfing, canoeing and fishing. You can also find boat tours.
Yep, Sofitel SPA is available for guests. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.
Yep, and guests love it! Take your pick from 6 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.
Yep, this property has a waterslide!
Sofitel Dubai The Palm Resort & Spa features a private beach, 6 outdoor pools and 2 indoor pools. All guestrooms come with premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Dubai The Palm Resort & Spa.
You bet! With amenities like a free kids' club and a kids' pool, as well as babysitting and free cots/infant beds in the guestrooms, it's no surprise Sofitel Dubai The Palm Resort & Spa is a hit with families.
Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone? The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change).
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
