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Sofitel Dubai The Palm Resort & Spa

5-star property
East Crescent Road, Dubai, 1800 796 370
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5.0 out of 5
Exceptional!
See all 2 Wotif Reviews

"Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be 1.9 km (1.2 mi) from Aquaventure and 13.1 km (8.1 mi) from Dubai Marina Mall. Highlights at this beachfront resort include 7 restaurants, 6 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 361 rooms feature free WiFi, balconies, and iPod docks. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Separate bathtubs and showers, in-room childcare, and free bottled water are also available.

A day of pampering at Sofitel SPA can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 poolside bars and 6 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 indoor swimming pools and marina. 13149 square feet (1222 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Attractions within a 20-minute drive of this 5-star Palm Jumeirah resort include Souk Madinat Jumeirah and Wild Wadi Water Park.

Luxury Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$217* Per night/room 27 Sep. - 28 Sep.

Suite, 1 King Bed with Sofa bed, Jetted Tub, Beach View (Living room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Balcony (Palm View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Sea View (Opera, Living Room)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Sofitel Dubai The Palm Resort & Spa ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Dubai The Palm Resort & Spa

Everyone (2)
5 out of 5

Beautiful hotel/resort

Lovely hotel in excellent location. Well suited for families as well as couples and business people. Lots of activities for children as well as bars, cafe’s, spa, men’s and women’s hair dresser, chemist etc. for the adults. My only concern is cost of food quite expensive. Will certainly book this hotel again when next in Dubai

Posted by , from Australia on 2 Sep. 2018

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Comment from Hotel Management

3 Sep. 2018 by Guest Experience Team

Dear Valued Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Please note that our prices are under constant review to meet with the quality and standards of our services and those of our competitors on the Palm area. Nevertheless, we appreciate your comments and we have shared it with the Food and Beverage team for their review and consideration. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Experience Team Sofitel The Palm, Dubai

5 out of 5
The hotel was above and beyond our expectations in quality and service There is no need to leave the resort it's just a great place to stay We were particularly impressed with the concierge service provided by Mina and ado who solved our flights problems with genuine care and great customer service Highly recommended You need to to experience this place 7 star luxury Sincerely Leah and andrew

Posted by , from newcastle on 17 Jun. 2018

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Comment from Hotel Management

19 Jun. 2018 by Guest Experience Team, Sofitel the Palm, Dubai

Dear Guest, Warm greetings from Sofitel The Palm Dubai! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and our products and services were up to your standards. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely,

About the Sofitel Dubai The Palm Resort & Spa

Location East Crescent Road, Dubai, 55558

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Enjoy your summer holiday at Sofitel Dubai The Palm Resort & Spa with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 6 outdoor swimming pools. There are 7 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 361 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 13149 sq ft of conference space
  • 1222 sq m of conference space
  • Bar on the beach
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 2
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (38.8 km / 24.1 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Sofitel Dubai The Palm Resort & Spa offers 361 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 28
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 3
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2100
  • New Year's Eve (31 December) Gala Dinner per child: AED 1350 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145.00 per person (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Palm Resort
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • Sofitel Palm Resort
  • Sofitel Palm
  • Sofitel Dubai The Palm Resort Spa
  • Sofitel Dubai The Palm & Dubai
  • Sofitel Dubai The Palm Resort & Spa Dubai
  • Sofitel Dubai The Palm Resort & Spa Resort
  • Sofitel Dubai The Palm Resort & Spa Resort Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.