3.7 out of 5

"We had a pleasant stay at the hotel with complimentary airport shuttle bus and breakfast. The breakfast has variety of choices and the room is clean. " More

By a verified traveller on Mon 30 Jul 2018

Enter dates to see availability

Hotel Description

At Holiday Inn Express Dubai Airport you'll be 2.9 km (1.8 mi) from Dubai Festival City Mall and 3.7 km (2.3 mi) from Dubai Tennis Stadium. Highlights at this hotel include free buffet breakfast, a restaurant and free self parking.

All 381 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and sofa beds. Sitting areas, fridges and minibars are also available.

At the hotel's own bar/lounge, you can stop for a drink. Business travellers can take advantage of a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a 24-hour fitness centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this Garhoud hotel include City Centre Deira and Dubai Creek.

Room, 2 Single Beds, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$52* Per night/room 18 Sep. - 19 Sep.

Room, 1 Double Bed with Sofa bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Smoking, View (Airport View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking, View (Airport View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking, View (Airport View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Dubai Airport ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Dubai Airport

Everyone (19) Couples (2) Family (5)
5 out of 5

Posted by on 9 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Sep. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

4 out of 5
The most difficult thing was to work out where to catch the minibus from. The staff were very responsive to questions and sent me photos and everything. The pickup area is very busy and it was still not easy to work out where I had to wait. After being miss directed twice by airport ground staff I finally worked out that I needed to go right up to the entrance of the area where the traffic enters. The rest was very good for the price and it served well as somewhere clean and safe to sleep between flights. The staff were very helpful and breakfast was good.

Posted by on 3 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

5 out of 5
Close to the airport, free shuttle (had to ask taxi drivers how to find it though), very affordable, nice room, awesome breakfast buffet

Posted by on 27 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Aug. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

1 out of 5
Wrong to Assume! I wrongly assumed 2 vital points about this property...that 1. Dubai would have a particularly robust benchmark in hospitality. 2. HOLIDAY INN as an organisation had a decent level of rooms, equipment and amenities. My experience...As part of a 9 hour stopover break we decided to leave the airport and have a sleep and shower at the airport hotel. I informed the hotel prior to my arrival that I would only require the room for 5 hours to sleep and shower. On arrival we were allocated a floor that had 40+ men on a cricket tour from India. Sadly they did not settle, and continued to run up and down level 1 shouting and laughing until 5 am when I admitted defeat and got out of bed. I consider my room allocation VERY poor judgement, with NO REGARD for my needs. Now I needed a shower...YUK! The shower had so little pressure I did not risk washing my hair, a mere central dribble was accompanied by some fine sprays. The shower cubicle was lacking in both maintenance and cleanliness The standard of the towels resembled what you keep aside for washing the dog or drying muddy boots In relation to amenities in the room, a mere capsule of UHT milk would have been very welcome, and other than a pump of hand soap attached to the vanity, there were no toiletries available.

Posted by on 13 May 2019

Was this review helpful to you?
Comment from Hotel Management

20 May 2019 by The Management Team

Dear Guest Thank you so much for your detailed feedback and thank you for staying with us at Holiday Inn Express. Apologized for the inconvenience caused during stay due to noise from other rooms due to other group members. Being Express hotel we have toiletries available upon request and we have provided Tag with the same information in rooms. Once again apologize for the inconvenience caused to low water pressure in the shower and our concern team has been informed to take necessary action. Once again thank you for staying with us. Kind Regards The Management Team

3 out of 5
No swimming pool! Shuttle to beach which takes a bit of time and you only have 2 hours at the beach before the return journey.

Posted by on 3 May 2019

Was this review helpful to you?
Comment from Hotel Management

4 May 2019 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express Dubai Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Being express we don't have the swimming pool as per the standard of the express hotel by the management. Kind apologies for the inconvenience caused during your stay. Best Regards, Ahmed Abdel Nabi Hotel Manager

4 out of 5

Posted by on 1 May 2019

Was this review helpful to you?
Comment from Hotel Management

2 May 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2 out of 5
Service level extremely poor and no compassion for people. Had to wait for 1 hour for check in & staff did not take into account of our exceptional circumstances to catch flight within 3 hrs. Waited in queue for 1 hour hence stayed hotel only for 1.5 hrs with no sleep prior to next flight. Staff not interested in empathising or assisting due to difficult circumstances.

Posted by on 28 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Apr. 2019 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you so much for your review of our hotel. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will make sure that it is relayed to the concerned department head and shall look to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Ahmed Abdel Nabi Hotel Manager

2 out of 5
They charge me 142,00 dólares plus and I don’t understand why.

Posted by on 10 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Mar. 2019 by The Management

Dear Valued Guest, Thank you so very much for taking time to review our hotel with regards to your recent stay at Holiday Inn Express Airport Hotel. Kindly let us know via email on night.supervisor@hiexdubai.ae for further investigation. Again Thank you for staying at the Holiday Inn Express Airport Hotel and we hope that you will consider us for your next trip! Kind regards The Management

4 out of 5
very convenient for airport and layover stay. Just a good value bed

Posted by , from Perth on 8 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

8 Sep. 2018 by Sameh El Amri Hotel Manager

Dear Mike, I appreciate your positive feedback about Holiday Inn Express Dubai Airport. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Best Regards, Sameh El Amri Hotel Manager

5 out of 5
We had a pleasant stay at the hotel with complimentary airport shuttle bus and breakfast. The breakfast has variety of choices and the room is clean.

Posted by on 30 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

31 Jul. 2018 by Sameh El Amri Hotel Manager

Dear Valued Guest, Thank you for taking the time to review your stay about Holiday Inn Express Dubai Airport Hotel. It is our pleasure to know that you enjoyed your stay and were pleased with the given services. Thank you for giving us an excellent rating. We look forward in welcoming you again at our hotel. Best Regards, Sameh El Amri Hotel Manager

About the Holiday Inn Express Dubai Airport

Location Opp. Dubai Int'l Airport Terminal 3, Dubai,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business centre and a limo/town car service are available. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dubai Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this Dubai hotel.

  • 381 guestrooms or units
  • 5 levels
  • 32.6 sq. m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (4 km / 2.5 mi)
  • Metro station: Emirates Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Dubai Airport offers 381 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a bidet and a hairdryer. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Dubai Airport

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 10.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Dubai Airport Holiday Inn Express
  • Holiday Inn Express Dubai Airport
  • Holiday Inn Express Hotel Dubai Airport
  • Holiday Inn Express Dubai Airport Hotel Dubai
  • Holiday Inn Express Dubai Airport Hotel
  • Inn Express Dubai Hotel
  • Express Dubai Airport Dubai
  • Holiday Inn Express Dubai Airport Hotel
  • Holiday Inn Express Dubai Airport Dubai
  • Holiday Inn Express Dubai Airport Hotel Dubai

You should know

  • Holiday Inn Express Dubai Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.wotif.com/Dubai-Hotels-Holiday-Inn-Express-Dubai-Airport.h3236020-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.