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3.5 out of 5

"Very clean. Quiet. Convenient. Lovely staff. Great breakfast " More

By a verified traveller on Sat 14 Dec 2019

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Hotel Description

At Holiday Inn Express Dubai Airport, an IHG Hotel you'll be 2.9 km (1.8 mi) from Dubai Festival City Mall and 4.4 km (2.7 mi) from City Centre Deira. Highlights at this hotel include free buffet breakfast, a restaurant, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 381 soundproofed rooms feature free WiFi, free wired Internet, and sitting areas. Refrigerators, minibars, and coffee/tea makers are also available.

For a drink, you can stop by the hotel's own lounge bar. A 24-hour business center and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a 24-hour gym, and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this Garhoud hotel include Dubai Creek and Dubai World Trade Centre.

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$114* Per night/room 9 Dec. - 10 Dec.

Room, 1 Double Bed with Sofa bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, Smoking (Airport View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking (Airport View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Dubai Airport, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Dubai Airport, an IHG Hotel

Everyone (4) Couples (2) Family (6)
5 out of 5
Very clean. Quiet. Convenient. Lovely staff. Great breakfast

Posted by on 14 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

4 out of 5

Posted by on 26 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

5 out of 5

Posted by on 9 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

4 out of 5
The most difficult thing was to work out where to catch the minibus from. The staff were very responsive to questions and sent me photos and everything. The pickup area is very busy and it was still not easy to work out where I had to wait. After being miss directed twice by airport ground staff I finally worked out that I needed to go right up to the entrance of the area where the traffic enters. The rest was very good for the price and it served well as somewhere clean and safe to sleep between flights. The staff were very helpful and breakfast was good.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

5 out of 5
Close to the airport, free shuttle (had to ask taxi drivers how to find it though), very affordable, nice room, awesome breakfast buffet

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

1 out of 5
Wrong to Assume! I wrongly assumed 2 vital points about this property...that 1. Dubai would have a particularly robust benchmark in hospitality. 2. HOLIDAY INN as an organisation had a decent level of rooms, equipment and amenities. My experience...As part of a 9 hour stopover break we decided to leave the airport and have a sleep and shower at the airport hotel. I informed the hotel prior to my arrival that I would only require the room for 5 hours to sleep and shower. On arrival we were allocated a floor that had 40+ men on a cricket tour from India. Sadly they did not settle, and continued to run up and down level 1 shouting and laughing until 5 am when I admitted defeat and got out of bed. I consider my room allocation VERY poor judgement, with NO REGARD for my needs. Now I needed a shower...YUK! The shower had so little pressure I did not risk washing my hair, a mere central dribble was accompanied by some fine sprays. The shower cubicle was lacking in both maintenance and cleanliness The standard of the towels resembled what you keep aside for washing the dog or drying muddy boots In relation to amenities in the room, a mere capsule of UHT milk would have been very welcome, and other than a pump of hand soap attached to the vanity, there were no toiletries available.

Posted by on 13 May 2019

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Comment from Hotel Management

20 May 2019 by The Management Team

Dear Guest Thank you so much for your detailed feedback and thank you for staying with us at Holiday Inn Express. Apologized for the inconvenience caused during stay due to noise from other rooms due to other group members. Being Express hotel we have toiletries available upon request and we have provided Tag with the same information in rooms. Once again apologize for the inconvenience caused to low water pressure in the shower and our concern team has been informed to take necessary action. Once again thank you for staying with us. Kind Regards The Management Team

3 out of 5
No swimming pool! Shuttle to beach which takes a bit of time and you only have 2 hours at the beach before the return journey.

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express Dubai Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Being express we don't have the swimming pool as per the standard of the express hotel by the management. Kind apologies for the inconvenience caused during your stay. Best Regards, Ahmed Abdel Nabi Hotel Manager

4 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

2 May 2019 by Ahmed Abdel Nabi

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2 out of 5
Service level extremely poor and no compassion for people. Had to wait for 1 hour for check in & staff did not take into account of our exceptional circumstances to catch flight within 3 hrs. Waited in queue for 1 hour hence stayed hotel only for 1.5 hrs with no sleep prior to next flight. Staff not interested in empathising or assisting due to difficult circumstances.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you so much for your review of our hotel. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will make sure that it is relayed to the concerned department head and shall look to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Ahmed Abdel Nabi Hotel Manager

2 out of 5
They charge me 142,00 dólares plus and I don’t understand why.

Posted by on 10 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by The Management

Dear Valued Guest, Thank you so very much for taking time to review our hotel with regards to your recent stay at Holiday Inn Express Airport Hotel. Kindly let us know via email on night.supervisor@hiexdubai.ae for further investigation. Again Thank you for staying at the Holiday Inn Express Airport Hotel and we hope that you will consider us for your next trip! Kind regards The Management

About the Holiday Inn Express Dubai Airport, an IHG Hotel

Location Opp. Dubai Int'l Airport Terminal 3, Dubai,

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dubai Airport, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this Dubai hotel.

  • 381 guestrooms or units
  • 5 levels
  • 32.6 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Emirates Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Dubai Airport, an IHG Hotel offers 381 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bidets, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express Dubai Airport, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Dubai Airport Holiday Inn Express
  • Holiday Inn Express Dubai Airport
  • Holiday Inn Express Hotel Dubai Airport
  • Holiday Inn Express Dubai Airport Hotel Dubai
  • Holiday Inn Express Dubai Airport Hotel
  • Inn Express Dubai Hotel
  • Express Dubai Airport, An Ihg
  • Holiday Inn Express Dubai Airport
  • Holiday Inn Express Dubai Airport, an IHG Hotel Hotel
  • Holiday Inn Express Dubai Airport, an IHG Hotel Dubai
  • Holiday Inn Express Dubai Airport, an IHG Hotel Hotel Dubai

You should know

  • Holiday Inn Express Dubai Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.