"Staff were fantastic and assisted in making it an enjoyable stay, especially Gary to concierge! " More
A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The theme restaurant, Shanghai Terrace, serves Chinese cuisine and is open for dinner. Z Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of valet parking.
Within a 15-minute walk of this 5-star Downtown Chicago hotel, attractions include Chicago Riverwalk and Lake Michigan.
27 Jul. 2018 by General Manager
Dear Solrac, Thank you for visiting The Peninsula Chicago and for sharing your review. We truly appreciate your kind comments about our staff, particularly Gary at Concierge. We hope to welcome you back soon! Warm regards, Maria Zec Regional Vice President & General Manager
The Peninsula Chicago offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Peninsula Chicago. Parking is available for a fee. This 5-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Valet parking (surcharge)
The Peninsula Chicago offers 339 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily.
Shanghai Terrace - This theme restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
The Lobby - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.
Pierrot Gourmet - Onsite café. Open daily.
Z Bar - This bar specializes in American cuisine and serves light fare only. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.