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"The room smelt really bad, A/C didn,t work,carpet was extemely dirty and felt sticky under foot, missing towels " More

By a verified traveller on Sat 06 Jul 2019

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Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking (Atrium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Atrium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

At Wyndham Garden Romulus Detroit Metro Airport, you'll be 15.8 km (9.8 mi) from Greenfield Village and 20.3 km (12.6 mi) from Henry Ford Museum. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self-serve breakfast.

You can enjoy flat-screen TVs with satellite channels, and all 226 rooms feature free WiFi, coffee/tea makers, and free local calls. Room service, hair dryers, and irons/ironing boards are also available.

The restaurant, Palms Cafe Restaurant, is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center and seasonal outdoor swimming pool. 10000 square feet (929 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 10-minute drive of this 3-star Romulus hotel include Beaumont Hospital - Wayne and Walter P. Reuther Hospital.

Wyndham Garden Romulus Detroit Metro Airport ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Wyndham Garden Romulus Detroit Metro Airport

Couples (1)
3 out of 5
The room smelt really bad, A/C didn,t work,carpet was extemely dirty and felt sticky under foot, missing towels

Posted by on 6 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by dia

we have addressed your concerns.

About the Wyndham Garden Romulus Detroit Metro Airport

Location 9191 Wickham Rd, Romulus, MI 48174

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Garden Romulus Detroit Metro Airport offers its guests an indoor pool, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Wyndham Garden Romulus Detroit Metro Airport also features gift shops/newsstands, a garden, and a picnic area. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Romulus hotel is smoke free.

  • 226 guestrooms or units
  • 2 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Wyndham Garden Romulus Detroit Metro Airport offers 226 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Romulus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Palms Cafe Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Cash Deposit Required
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per accommodation, per stay
  • Breakage deposit: USD 150 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway International
  • Best Western Gateway International Hotel
  • Best Western Gateway International Hotel Romulus
  • Best Western Gateway International Romulus
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport Hotel
  • Wyndham Garden Romulus Detroit Metro Airport
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport
  • Hotel Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Romulus Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Hotel Wyndham Garden Romulus Detroit Metro Airport
  • Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Best Western Gateway International Hotel
  • Wyndham Romulus Detroit Metro
  • Wyndham Romulus Detroit Metro
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Wyndham Garden Romulus Detroit Metro Airport Hotel Romulus

You should know

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.