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Holiday Inn Detroit Northwest - Livonia by IHG

3.0 star property
Hotel with free parking, in the vicinity of Westland Center

Photo gallery for Holiday Inn Detroit Northwest - Livonia by IHG

Restaurant
Point of interest
Reception
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$164
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
17123 Laurel Park Dr. N, Livonia, MI, 48152
  • Place, Laurel Park Place
    ‪3 min walk‬
  • Place, Ascension Providence Hospital Health Center at 7 Mile
    ‪2 min drive‬
  • Place, St. Mary Mercy Hospital
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Mobility, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard King Room-Communication Accessible

  • Sleeps 2

Standard King Room With Mobility Accessible Roll-in Shower

  • Sleeps 2

Standard King Room With Mobility Accessible Tub

  • Sleeps 2

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

  • Sleeps 4

Standard Room With Two Queen Beds

  • Sleeps 4

Standard Room With Two Queen Beds-Communications Accessible

  • Sleeps 4

Twin Room - Mobility Access

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Suite With Sofa Bed

  • Sleeps 4

Suite-Hearing Accessible Roll In Shower

  • Sleeps 3

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About the area

Livonia

At Holiday Inn Detroit Northwest - Livonia by IHG, you'll be 11 km (6.9 mi) from Westland Center and 11.4 km (7.1 mi) from USA Hockey Arena. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a hot tub, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 20-minute drive of this 3-property class Livonia hotel include Twelve Oaks Mall and Total Sports Complex.

What's nearby

  • Laurel Park Place - 3 min walk - 0.3 km
  • Oasis Golf Center - 1 min drive - 2.5 km
  • Ascension Providence Hospital Health Center at 7 Mile - 2 min drive - 2.9 km
  • Michigan Bariatric Institute Livonia - 3 min drive - 2.9 km
  • St. Mary Mercy Hospital - 3 min drive - 2.9 km

Getting around

  • Royal Oak Station - 25 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 25 min drive

Restaurants

  • ‪Panera Bread - ‬6 min walk
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Red Robin - ‬8 min walk
  • ‪Ah-Ha! Noodles - ‬8 min walk

About this property

Holiday Inn Detroit Northwest - Livonia by IHG

Hotel with free parking, in the vicinity of Westland Center
There's a snack bar/deli on site. WiFi is free in public spaces. Holiday Inn Detroit Northwest - Livonia by IHG offers its guests an indoor pool, a 24-hour health club, and Access to hot tub. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. The business-friendly Holiday Inn Detroit Northwest - Livonia by IHG also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Livonia hotel is smoke free.

  • 141 guestrooms or units
  • 6 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Detroit Northwest - Livonia by IHG offers 141 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Detroit Hotel Livonia
Holiday Inn Detroit Livonia
Holiday Inn Livonia
Holiday Inn Livonia Detroit
Livonia Holiday Inn
Holiday Inn Detroit Livonia Hotel
Holiday Detroit Livonia
Holiday Inn Detroit Northwest Livonia Hotel
Holiday Inn Detroit Livonia Conference Center
Holiday Inn Detroit Northwest Livonia
Holiday Inn Detroit Northwest Livonia an IHG Hotel
Holiday Inn Detroit Northwest - Livonia by IHG Hotel
Holiday Inn Detroit Northwest - Livonia by IHG Livonia
Holiday Inn Detroit Northwest - Livonia by IHG Hotel Livonia

Frequently asked questions

What is the cancellation policy at Holiday Inn Detroit Northwest - Livonia by IHG?

Holiday Inn Detroit Northwest - Livonia by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Detroit Northwest - Livonia by IHG?

As of 7 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Detroit Northwest - Livonia by IHG on 25 Jan 2026 start from AU$163.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Detroit Northwest - Livonia by IHG?

Yep, Holiday Inn Detroit Northwest - Livonia by IHG has a free self car park.

Are there any beaches close to Holiday Inn Detroit Northwest - Livonia by IHG?

The closest beach to Holiday Inn Detroit Northwest - Livonia by IHG is E. V. Mercer Beach (14.2 km).

Does Holiday Inn Detroit Northwest - Livonia by IHG have a pool?

Holiday Inn Detroit Northwest - Livonia by IHG has an indoor pool.

What luxury perks are available at Holiday Inn Detroit Northwest - Livonia by IHG?

Holiday Inn Detroit Northwest - Livonia by IHG features a 24-hour health club, an indoor pool and 1 hot tub.

What makes Holiday Inn Detroit Northwest - Livonia by IHG a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Detroit Northwest - Livonia by IHG.

Is Holiday Inn Detroit Northwest - Livonia by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Detroit Northwest - Livonia by IHG is a hit with families.

Does Holiday Inn Detroit Northwest - Livonia by IHG serve breakfast?

Sure does, buffet breakfast is on offer weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Detroit Northwest - Livonia by IHG?

No, Holiday Inn Detroit Northwest - Livonia by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Detroit Northwest - Livonia by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn Detroit Northwest - Livonia by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 948 reviews
Rating 8 - Good. 222 out of 948 reviews
Rating 6 - Okay. 98 out of 948 reviews
Rating 4 - Poor. 50 out of 948 reviews
Rating 2 - Terrible. 43 out of 948 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find in the dark. Construction around.
Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was out of order was only negative, place was clean and the staff were great, I will be back
Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
I wish I could upload photos of this place. The Expedia pictures must be WAY out of date. There is no restaurant/bar service.The entire area is just a mish mash stack of chairs/tables. The breakfast which you have to pay extra for is terrible mostly because the area is filthy. Garbage bins overflowing, food on the floor, was told by staff "we don't have any more plates" apparently they ran out of the styrofoam. It took a manager to find something so we could plate our food. It looks like they haven't washed the table clothes under the hot plates in weeks. The ongoing adjacent construction was less disturbing than the filth. As a long time Expedia member I have never seen such misrepresentation of a property by their website. One bright spot, the bed was comfortable and room reasonably clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonelo

Stayed 2 nights in Sep 2025

8/10 Good

Serafina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom shower could have been cleaner, mold at drain and seams, not my hair in the tub.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Check in and check out was easy. No issues with our stay.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2025

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities
There was so much I did not like about my stay. It will take an hour to list everything. They took it upon themselves to charge me an extra $73 which was not authorized. They never said anything about the pool or the hot tub being closed until further notice. Their website completely misrepresents the facility. It shows a restaurant with a nice bar and so you may to think that that is part of the breakfast. I thought I would be getting mimosas but instead I literally got watery eggs watery waffle mix, and super dry sausage. The irony is this was a paid breakfast. I’ve had breakfasts that were free that were 10 times better than this. There’s more I could say like how the front desk guy was either smoking weed or sleeping in the back while I waited 20 minutes, but I’ll let that go for now.
Stayed 1 night in Sep 2025

4/10 Poor

Clare

Travelled with family
The front desk staff were very nice, but we had to change rooms twice. First because the bolt did not work second due to the noise. The kicker was that or room was never made up over three nights. I could tell that the room had been entered, but nothing cleaned for the first two nights, on the third we received fresh towels, but still the beds were not made. Inexcusable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet spot
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

We needed special accommodations for elderly family members in town for a wedding, and the staff and facilities at this hotel went above and beyond to provide them. Everyone was friendly and responsive for whatever was needed.
Stayed 2 nights in Aug 2025

8/10 Good

Ronald

Travelled with partner
Liked: Property conditions & facilities
Room was nice, the girl at the front desk was awesome..! Initially they wanted to charge us for the breakfast… ($10 each), but the girl just let us go eat w/o charge.. every hotel I ever stayed at gave free buffet breakfast, accept this one..? Why..? If we have paid for the breakfast I would have been pissed, because it was really bad. No plates, lack of food.. lack of juice. Not good at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Juergen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of service

We booked this hotel because it had a hot tub- we had a long drive and a nice soak is what we needed- hot tub was out of service -
Stayed 1 night in Aug 2025

6/10 Okay

Grant

Stayed 3 nights in Aug 2025

4/10 Poor

FADEE

Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great staff, easy check in
Stayed 2 nights in Aug 2025

6/10 Okay

Cheronda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was in a good location and clean the only problem that I had was the pool wasn't in service and that was one of the reasons why I got the room
Stayed 1 night in Jul 2025

10/10 Excellent

Kwon

Liked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

Destiny

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I enjoyed the hotel it’s self but the lady at the front desk was very rude and judgemental and made me and my guest feel very uncomfortable and unwelcomed you guys should look into getting better staff to greet your guest I actually plan to call corporate regarding the issue because that was not a great feeling felt like I was giving a harder time due to my race
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor value for the dollar. Not normal services available that you would expect at a full Holiday Inn.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025