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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

A pool area with a water fountain, lounge chairs, and umbrellas.
Lobby
A spacious lobby with a casino sign, comfortable seating, and a large window.
A spacious lobby with a casino, seating areas, and a reception desk.
A casino floor with slot machines, gaming tables, and a cashier area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$237
includes taxes & fees
3 Aug - 4 Aug

Explore the area

View map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Tropical Agriculture Research Station
    ‪5 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(28 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(213 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Mayagüez

At Holiday Inn Mayaguez and Tropical Casino by IHG, you'll be 4.3 km (2.7 mi) from University of Puerto Rico Mayagüez Campus. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The restaurant, West Coast Bistro, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 3747 square feet (348 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also the convenience of free self parking. .In proximity to this 3.5-property class Mayagüez hotel you'll find Sandy Beach.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 3.7 km
  • Parque Del Litoral - 4 min drive - 4.9 km
  • Tropical Agriculture Research Station - 5 min drive - 5.8 km
  • Parque de los Próceres - 5 min drive - 5.8 km
  • Plaza Colon - 6 min drive - 6.7 km

Getting around

  • Aguadilla (BQN-Rafael Hernandez) - 50 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Ponderosa - ‬12 min walk
  • ‪Hacienda Latina - ‬4 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Holiday Inn Mayaguez and Tropical Casino by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3747 square feet (348 square metres) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino by IHG. Self parking is free.

This 3.5-star Mayagüez hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3747 sq ft of conference space
  • 348 sq. m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Mayaguez and Tropical Casino by IHG offers 141 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior
Hotel Mayaguez Plaza, BW Signature Collection
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.5 out of 5, Wonderful, 1,012 reviews
The price is AU$168
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square foot of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

What is the cancellation policy at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on 3 Aug 2026 start from AU$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yep, Holiday Inn Mayaguez and Tropical Casino by IHG has a free self car park.

Are there any beaches close to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest beach to Holiday Inn Mayaguez and Tropical Casino by IHG is Sandy Beach (18.1 km).

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Holiday Inn Mayaguez and Tropical Casino by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Is Holiday Inn Mayaguez and Tropical Casino by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Mayaguez and Tropical Casino by IHG is a hit with families.

Does Holiday Inn Mayaguez and Tropical Casino by IHG serve breakfast?

Sure does, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, Holiday Inn Mayaguez and Tropical Casino by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, pets are not allowed.

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 926 out of 1226 reviews
Rating 8 - Good. 218 out of 1226 reviews
Rating 6 - Okay. 60 out of 1226 reviews
Rating 4 - Poor. 10 out of 1226 reviews
Rating 2 - Terrible. 12 out of 1226 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chizelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its great every time we visit
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Nice hotel, good staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room spacious, magnificent bathroom, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, excellent service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

George

Liked: Amenities, property conditions & facilities
Always a great stay at this hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everything excelent .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities
I love the convenience of this location for the west coast side of the island. The pool is beautiful and well maintained, the people are nice and attentive, and the food options nearby cover all types of preferences!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was awesome
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient stay for us!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and everyone was very welcoming.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean, accessible and great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great time
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable - breakfast buffet options were good, with great variety.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities
Rooms were very clean, staff very friendly and courteous! Areas were well maintained.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service
Excelente
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
The best hotel in Mayaguez.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Great service and amenities for entire family
Stayed 2 nights in Dec 2025