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Omni Las Colinas Hotel

4.0 star property
Suburban hotel with 4 restaurants and full-service spa

Photo gallery for Omni Las Colinas Hotel

1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$303
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
221 Las Colinas Blvd E, Irving, TX, 75039
  • Place, Mandalay Canal
    ‪1 min walk‬
  • Place, Toyota Music Factory
    ‪13 min walk‬
  • Place, Irving Convention Center
    ‪18 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Las Colinas Suite)

Suite, 1 King Bed (Las Colinas Suite)

Suite, 1 King Bed (Las Colinas Suite)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mandalay Suite)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Mandalay Suite)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Double Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Mandalay Suite)

Suite, 1 King Bed, Balcony (Mandalay Suite)

Suite, 1 King Bed, Balcony (Mandalay Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mandalay View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Mandalay View)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(124 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Premium bedding
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Irving

At Omni Las Colinas Hotel you'll be within a 20-minute stroll of Toyota Music Factory and Irving Convention Center. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The coffee shop, Flossies, is open for breakfast and brunch. The Lakehouse Waterfront is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 31000 square feet (2880 square metres) of event facilities include 23 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:30 AM and noon. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Las Colinas hotel include American Airlines Center and Grapevine Mills Mall.

What's nearby

  • Mandalay Canal - 1 min walk - 0.0 km
  • Mandalay Canal Walk at Las Colinas - 3 min walk - 0.3 km
  • Toyota Music Factory - 13 min walk - 1.2 km
  • Irving Convention Center - 18 min walk - 1.6 km
  • University of Dallas - 2 min drive - 2.6 km

Getting around

  • West Irving Station - 11 min drive
  • Las Colinas Urban Center Station - 12 min walk
  • Dallas-Fort Worth International Airport (DFW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Italian Cafe - ‬3 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Sanjh - ‬5 min walk

About this property

Omni Las Colinas Hotel

Suburban hotel with 4 restaurants and full-service spa
Omni Las Colinas Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee.

Business amenities include a business centre and 23 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni Las Colinas Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Irving hotel is smoke free.

  • 421 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 2 bars or lounges
  • 31000 sq ft of conference space
  • 2880 sq. m of conference space
  • Built in 1982
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Omni Las Colinas Hotel offers 421 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 19.49 per night)
  • Secured, covered valet parking on site (USD 27.06 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; USD 24.15 for adults and USD 6.84 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Flossies
  • LRH Restaurant & Bar
  • Over the Counter
  • The Lakehouse Waterfront

Things to do

  • 24-hour gym
  • Full-service spa
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Conference centre (31,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 143.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.15 for adults and from USD 6.84 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 19.49 per night (in/out privileges)
  • Valet parking fee: USD 27.06 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25.00 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Las Colinas Omni
Las Colinas Omni Hotel
Omni Las Colinas
Irving Omni
Omni Hotel Irving
Omni Irving
Omni Las Colinas Hotel Hotel
Omni Las Colinas Hotel Irving
Omni Las Colinas Hotel Hotel Irving

Frequently asked questions

What is the cancellation policy at Omni Las Colinas Hotel?

Omni Las Colinas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Las Colinas Hotel?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Omni Las Colinas Hotel on 21 Nov 2025 start from AU$303.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Las Colinas Hotel?

Yep, Omni Las Colinas Hotel has a secured covered self car park with in/out privileges for USD 19.49 per night. Onsite parking is limited.

Is there a spa on site at Omni Las Colinas Hotel?

Yep, there is an onsite spa at Omni Las Colinas Hotel. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Omni Las Colinas Hotel have a pool?

Omni Las Colinas Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Omni Las Colinas Hotel?

Omni Las Colinas Hotel features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni Las Colinas Hotel a romantic place to stay?

Poolside dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Omni Las Colinas Hotel.

Is Omni Las Colinas Hotel family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as travel cots in the guestrooms, it's no surprise that Omni Las Colinas Hotel is a hit with families.

Does Omni Las Colinas Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon.

Is there a free airport shuttle available at Omni Las Colinas Hotel?

No, Omni Las Colinas Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Las Colinas Hotel?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Las Colinas Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Omni Las Colinas Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 989 out of 1268 reviews
Rating 8 - Good. 166 out of 1268 reviews
Rating 6 - Okay. 59 out of 1268 reviews
Rating 4 - Poor. 32 out of 1268 reviews
Rating 2 - Terrible. 22 out of 1268 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amardeep

Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great rooms and nice views.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Comfortable and large rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Misael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool is relaxing and bar and food service outstanding. Valet parking service, very convenient
Stayed 2 nights in Jul 2025

8/10 Good

Aneesha

Stayed 2 nights in May 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, great customer service and an amazing view from the pool....
Stayed 4 nights in Jul 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, reasonably priced!
Stayed 2 nights in Jul 2025

10/10 Excellent

Piyush

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been our go to place for past 10 years or so for staycations and after the renovation, it is even better now. We love the hotel, ambiance, swimming pool with TiKi Bar & surrounding area - all together a perfect place to relax and unwind !
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when visiting DBU and it was wonderful! The rooms are really nice and the coffee shop was perfect! We will stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Staff was amazing and our room
Stayed 2 nights in Jul 2025

2/10 Terrible

Ariana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Yall allow people to charge stuff to other people rooms with out any verification 0/10 do not recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay and the resort style pool was just the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and plan on booking again
Stayed 2 nights in Jul 2025

10/10 Excellent

Mecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful and accommodating staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Troyunah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jermey is amazing. I love him
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
This hotel is not worth the money. There is nothing around it. The decor is nice. The room was large. I had an issue with room service and they quickly made it right. However this hotel is not worth what they are charging
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer Service. Beautiful Hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

jalessa

Travelled with partner
Disliked: Property conditions & facilities
Worst experience ever the elevators were broken only 1 worked it was a hassle trying to get to the 21st floor. The ice machine was broken on our floor with an out of service sign… The valet told us don’t abuse the service unless we’re going to tip. For breakfast I ask for the fresh squeeze drink that had mint in it they told me they had sold out of those premade bottle but yet a worker brung me a cup still upon arrival to my room I started eating my breakfast to realize they had giving me a liquor beverage sunrise something. I had taken it with Tylenol I had just purchased out the RX box in the lobby store because I was having cramps!!! Once I tasted it I was honestly in disbelief and pissed at the same time! This hotel could have killed me from being careless. They can literally rewind the cameras and see this is all true. 0/10 stars only thing good was the host
Stayed 2 nights in Jul 2025

10/10 Excellent

Chirs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with entertainment at pool.
Stayed 2 nights in Jun 2025

8/10 Good

LaMecia

Stayed 2 nights in Jul 2025

10/10 Excellent

Abel

Stayed 2 nights in Jul 2025

10/10 Excellent

Kanika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!! Great pool and lake view from my balcony !! The staff was incredibly nice and welcoming!! Going back for sure!!
Stayed 2 nights in Jul 2025

8/10 Good

Rachele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025