8/10 Good
Pang
Travelled with family
29 Sept 2025
Disliked: Property conditions & facilities
1 of 2 room booked had wet carpet from tile/kitchen area to the carpet area. Area 3x6 wet and soaked. Was not aware until I asked my daughter why her socks were dirty and then found out after I took my shoes off and walked through it and socks were drench. My daughter almost slipped with socks on going into the bathroom. Called service desk, no way to comp or switch room as they were fully over booked. Was told that maintenance will check the next morning. Spouse was not happy. Called service desk again, they brought up a fan and towels to lay over the wet area. I showed the service lady when towels were brought up - walked in the area, showed her how wet it is when stepping on tile. Pictures- you can see foot prints on the tile. Was told that it could possibly be spot cleaning and there was no time to dry. Nothing they could do so we just had to walk over towels and use the blower.
Pang
Stayed 1 night in Sep 2025
