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Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention centre, steps from Allen Event Center

Where to?

Dates

February 2026

March 2026

Suite, 1 Bedroom, Allergy Friendly (pure) | Living room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Pet-friendly
Free Wi-Fi
Air-conditioning
Gym

includes taxes & fees

20 Feb - 21 Feb

Explore the area

210 E Stacy Rd, Allen, TX, 75002

Place, Allen Event Center
‪2 min walk‬
Place, Fairview Town Center
‪3 min walk‬
Place, Allen Premium Outlets
‪7 min walk‬
Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
‪35 min drive‬

Room options

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

Blackout curtains

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

26 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Allergy Friendly (Pure)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

Blackout curtains

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Allergy Friendly (pure)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Allergy Friendly (pure)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

Blackout curtains

1 bedroom
Sleeps 4
1 Double Bed

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
1 King Bed

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Balcony

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

Blackout curtains

Sleeps 4
1 King Bed

Suite, 1 Bedroom

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Pillow-top bed

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Very good

Highlights

Air conditioning

Connecting rooms available

Fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 4
2 Queen Beds

About the area

Allen

Courtyard by Marriott Dallas Allen at Allen Event Center puts you in the heart of Allen, connected to the convention centre and within a 20-minute stroll of Allen Event Center and Allen Premium Outlets. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, The Bistro, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool and gym. 15005 square feet (1394 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a bus station shuttle. .Sights within a 10-minute drive of this 3.5-property class Allen hotel include Collin College and Plano Convention Center.

What's nearby

Allen Event Center - 2 min walk - 0.2 km
Caboose - 2 min walk - 0.2 km
Fairview Town Center - 3 min walk - 0.3 km
The Village at Allen - 5 min walk - 0.5 km
Allen Premium Outlets - 7 min walk - 0.6 km

Getting around

Dallas-Fort Worth International Airport (DFW) - 39 min drive

Restaurants

‪In-N-Out Burger - ‬4 min walk
‪Chick-fil-A - ‬6 min walk
‪McDonald's - ‬6 min walk
‪Raising Cane's Chicken Fingers - ‬4 min walk
‪Whataburger - ‬9 min walk

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention centre, steps from Allen Event Center

Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

1 building

228 guestrooms or units

9 levels

Conference rooms

15005 sq ft of conference space

1394 sq. m of conference space

Built in 2010

Deli

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Wedding services available

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

Lift

Smoking in designated areas

Bar or lounge

Dining venue

Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Breakfast included
Pet-friendly
Parking included

includes taxes & fees

15 Feb - 16 Feb

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (USD 5 per night)
Bus station shuttle (surcharge)
Uncovered parking on site (USD 15 per night; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

The Bistro

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli
Travel cot

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

15,005 square feet of conference space
24-hour business centre
Computer station
Meeting rooms

Outdoors

Firepit

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet (86 centimetre high)
Handrails in stairways (97 centimetre high)
Height-adjustable showerhead
Lever door handles
Lift (91 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
9 floors
Ballroom
Banquet hall
Built in 2010
Designated smoking areas
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

55-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
Maximum 2 (weight limit: 50 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 0.97 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 15 per person
Uncovered self-parking fee: USD 15 per night (in/out privileges)
Off site parking fee: USD 5 per night (0.1 mi away)
Pet fee: USD 150 per accommodation, per stay (maximum USD50.00 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center

Courtyard Dallas John Q. Hammons

Courtyard Dallas John Q. Hammons Hotel

Courtyard Dallas John Q. Hammons Hotel Allen Center

Courtyard Dallas Allen John Q. Hammons Center Hotel

Courtyard Dallas John Q. Hammons Center Hotel

Courtyard Dallas John Q. Hammons Center

Courtyard Dallas John Q Hammo

Courtyard by Marriott Dallas Allen at Allen Event Center Hotel

Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Dallas Allen at Allen Event Center?

Courtyard by Marriott Dallas Allen at Allen Event Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Dallas Allen at Allen Event Center?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Dallas Allen at Allen Event Center on 20 Feb 2026 start from AU$174.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yep, Courtyard by Marriott Dallas Allen at Allen Event Center has an uncovered self car park with in/out privileges for USD 15 per night. A self car park is also available, for a fee.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have a pool?

Courtyard by Marriott Dallas Allen at Allen Event Center has an indoor pool.

What makes Courtyard by Marriott Dallas Allen at Allen Event Center a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Dallas Allen at Allen Event Center.

Is Courtyard by Marriott Dallas Allen at Allen Event Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that Courtyard by Marriott Dallas Allen at Allen Event Center is a hit with families.

Does Courtyard by Marriott Dallas Allen at Allen Event Center serve breakfast?

Sure does, buffet breakfast is available on weekdays between 6 AM and 10 AM and weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Courtyard by Marriott Dallas Allen at Allen Event Center?

No, Courtyard by Marriott Dallas Allen at Allen Event Center does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott Dallas Allen at Allen Event Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Dallas Allen at Allen Event Center?

Furry friends are welcome at Courtyard by Marriott Dallas Allen at Allen Event Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8/10 Good

Erik

Travelled with family

27 Oct 2025

Liked: Cleanliness, staff & service, room comfort

The elevators weren't working most of the day. Last part of Saturday and all Sunday morning, only 1 elevator was working. Made for long waits

Stayed 2 nights in Oct 2025

10/10 Excellent

Ernest J

27 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo, Nashville

27 Oct 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

26 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn’t include breakfast because I didn’t eat breakfast. I would have to say it was a nice quite environment until late nite when more families checked in, parents weren’t watching their kids, but even with that I didn’t have to call the front desk once the parents got them calmed down

Stayed 2 nights in Oct 2025

8/10 Good

Connor

26 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spot lots of food options and shopping options nearby within walking distance and only 40-30 minutes from downtown Dallas and for hockey games the arena is right next door to the hotel perfect spot

Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

25 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was a bit expensive for me, so i didnt get it, but everything else was great, nice location, friendly service. Offered me water or coffee when i got in and let me check in early, told me where the best parking was. I was going to a hockey game right next door so the location was awesome and convenient to walk around.

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

19 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Angelina

Travelled with family

18 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From check in to chrck out it was awesome. They were so accommodating for all our needs. Room was clean spacious.

Stayed 1 night in Oct 2025

10/10 Excellent

John

18 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

Anthony

15 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff went above and beyond. We had such a great experience. We went

Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Business traveller, Travelled with group

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Great job

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay here. All of the staff were friendly, helpful, and went out of their way to accommodate us. Also it is within walking distance to so much, which made it so convenient. Can’t wait to be able to stay here again!

Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Business traveller

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking can definitely be a hassle even if you pay, considering their parking lot is small. What they don’t say is the 3rd level of the parking garage is also paid parking. They need to have better pricing for parking closer to the building vs 3rd level parking garage.

Stayed 1 night in Oct 2025

8/10 Good

Gilwoen

Business traveller

8 Oct 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bad smells in the room and asked replacement of hair dryer which was out of order, but no action.

Stayed 2 nights in Oct 2025

8/10 Good

Eugenia

Travelled with family

8 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, it was a good stay considering it was the Labor Day weekend and the entire hotel was booked up. The room was clean, however the sofa bed was quite uncomfortable. The main bed was very good. When we checked in late at night, there were no linens or blankets for the sofa bed, so we had to call the front desk, and a staff member promptly brought them up. Parking was competitive because of several major events going on at the hotel during that weekend. We loved the breakfast place that was right across the street from the hotel.

Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

7 Oct 2025

Stayed 2 nights in Oct 2025

6/10 Okay

Franne

Business traveller, Travelled with family

5 Oct 2025

Disliked: Staff & service

Stayed 1 night in Oct 2025

10/10 Excellent

Gardner

5 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Katie, Mansfield

4 Oct 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

4 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Business traveller

29 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

10/10 Excellent

Kennette

23 Sept 2025

Stayed 2 nights in Sep 2025

2/10 Terrible

Shante

Business traveller

21 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Hair Infestation-Javion Thanks for Trying

First off Javion at the front desk provided the BEST customer service in a housekeeping related bad situation. He did his best to accommodate but the overall cleanliness ruined this stay. Kudos to him! He went above and beyond to help. Had to request 3 room changes for a total of 4 rooms. Room #1 -Arrived and found hair on the bathroom counter and sink. Requested room change. Room #2-Arrived hair in the bed when I checked and pulled back covers. Requested change. Room #3- Hair in the bed. Slept on couch due to the fact that I had a long day at work and needed rest. The hotel is beautiful, and my previous stay was great. Housekeeping needs to be held accountable for their lack of cleaning detail. Housekeeping missed the mark in a major way. I hope this is better for the next guest because we will not stay here in the future.3 room changes due to uncleanliness is not acceptable under any circumstance. Again Javion, thank you for all your effort!

Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

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Courtyard by Marriott Dallas Allen at Allen Event Center

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

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View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

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