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Comfort Inn Plano-Dallas

2.5 star property
Hotel with free breakfast, near Baylor Scott & White The Heart Hospital

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking
Free on-the-go breakfast on weekdays
Lobby sitting area
Reception
BBQ/picnic Area

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included
  • Breakfast included
  • 24/7 front desk
The current price is AU$105
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, WellBridge Healthcare Greater Dallas
    ‪4 min drive‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Plano

At Comfort Inn Plano-Dallas you'll be 1.2 km (0.7 mi) from Baylor Scott & White The Heart Hospital and 4.8 km (3 mi) from Shops at Willow Bend. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers a 24-hour front desk, express check-out and luggage storage. Additionally, you'll find Wi-Fi in public areas, a 24-hour business centre and laundry facilities. On weekday mornings free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Plano hotel include Adventure Landing and University of Texas at Dallas.

What's nearby

  • Baylor Scott & White The Heart Hospital - 10 min walk - 0.9 km
  • WellBridge Healthcare Greater Dallas - 4 min drive - 4.8 km
  • Cinemark Central Plano - 5 min drive - 2.6 km
  • University of Texas at Dallas - 7 min drive - 7.8 km
  • Galleria Dallas - 10 min drive - 17.4 km

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Blue Goose Cantina - ‬14 min walk

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Quality Inn West Plano - Dallas
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  • Parking included
  • Free WiFi
  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

What is the cancellation policy at Comfort Inn Plano-Dallas?

Comfort Inn Plano-Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on 28 Dec 2025 start from AU$104.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Plano-Dallas?

Yep, Comfort Inn Plano-Dallas has a free self car park.

Does Comfort Inn Plano-Dallas serve breakfast?

Yep, complimentary on-the-go breakfast is on offer on weekdays between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Inn Plano-Dallas?

No, Comfort Inn Plano-Dallas does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Plano-Dallas?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 200 out of 469 reviews
Rating 8 - Good. 58 out of 469 reviews
Rating 6 - Okay. 45 out of 469 reviews
Rating 4 - Poor. 46 out of 469 reviews
Rating 2 - Terrible. 120 out of 469 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Disliked: Amenities
No Business Center - only a small room without a printer or computer to print travel documents. No real wifi- 10mbps down, 10mbps down. No blow dryer. No lights on at the entrance at night.
Stayed 2 nights in Sep 2025

2/10 Terrible

Zachary

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

M

Liked: Cleanliness
Stayed 4 nights in Sep 2025

2/10 Terrible

WILLIAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst!!!!!!

They left the front door open with access to the stairs. Anyone could walk in. There was a leak so they tried to dry the water with Texas heat. Mold every and in our shower. Bugs killed and stuck to the wall. One of the worst hotels I have ever stayed at!!!!! 0/10000000!!!!!!!
Stayed 2 nights in Aug 2025

8/10 Good

Marilyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

What was working?

Toilet handle broken, elevator not working, and fire alarm out of ceiling.
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Ferlesher, Humble

Stayed 1 night in Jul 2025

4/10 Poor

Suvra

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow 3rd party refunds. Be prepared when you cant sleep at night when a random person tries to enter your room at 3 am. The elevator is out. The floors were soaked...Management didnt care and let me check out early with no partial refund. If thats what it take to fix the building than take it.... Expedia is trying to give me a 25$ gift card... why would I book through this if the hotel won't honor a proper cancellation.
Stayed 3 nights in Jul 2025

8/10 Good

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a week of tennis camp at UTD. Perfect place/location. Elevator was down for a couple of days.
Stayed 3 nights in Jul 2025

2/10 Terrible

Diane

Disliked: Amenities
This was the worst hotel I’ve ever stayed in!! No one came to clean my room during my entire 8 days. On the 3rd day with no one cleaning my room, I spoke directly with the maid, who was 2 doors away from my room, and I told her my room number & she promised to clean it. When I returned late in the evening to find the room hadn’t been touched, I called the manager & explained my situation & he said he couldn’t promise anything, they were short staffed. I told him I should be at the top of the list since no one had cleaned my room. He said he couldn’t promise anything. For the remainder of my stay, I had to get my own set of towels, toilet paper etc. Each night when I returned. There was trash left by the elevator that wasn’t picked up for 2 days, the stairways were always dirty, with trash on the stairs. The elevator broke on the 2nd day I arrived & wasn’t fixed the entire time I was there. Anytime I asked for something like: having my room cleaned or when is the elevator going to be fixed, I would get the same reply: “We are short staffed.” One night, as I was walking from the stairway to my room, it looked like there was dog poop in the hallway. All of the things in the room looked like they were falling apart. This was by far the worst hotel I’ve ever stayed in & will never stay in a “Comfort Inn” again. Stay anywhere but here!!!!!
Stayed 8 nights in Jul 2025

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities
Good location. Hotel elevator was out and AC took 1 hr to cool tghe hot room.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book here, see photos 7/5/25

Hotel is falling apart. Save your time and money. Moldy walls and active dripping all over lobby and hallways. Rooms have non working fire alarms. That’s a city violation!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel in my life! The person up front was nice I believe Trey he came and got the big bug that was flying in the room. Minutes later another one appeared frm under the bed. I fear bugs so much. I cld not stay and left at midnight and had to search for another hotel. Did not stay the 1st or 2nd night. Tub was nasty old. The smell was pet smell. The entrance had wholes in the ceiling. I demand my money all returned.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has several unlisted issues. The swimming pool is unusable due to green algae. There is no air conditioning in the halls or around the facility, and the AC only works properly in the lobby. The air conditioning units in the rooms did not function at all. We had two rooms, and our request to change them was refused by the staff and management. Additionally, the soda machines at breakfast were not working. We attempted to have breakfast three days in a row, but there was no food available other than muffins and bagels.
Stayed 6 nights in Jun 2025

4/10 Poor

Suraj

Stayed 1 night in Jun 2025

10/10 Excellent

Magali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet the area was. The rooms were nice smelling and super clean. The carpet in front of our original room was soaked with a water leak. The staff changed our rooms immediately to get it fixed. 10/10 would come here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Latasha, Dallas

Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is good.
Stayed 8 nights in Jun 2025

4/10 Poor

Victoria

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The entrance was not appealing. The carpet was soaking wet, and the elevators were broken.
Stayed 1 night in Jun 2025

6/10 Okay

Ruth

Travelled with pets
Liked: Cleanliness
No a/c in the hallways.
Stayed 1 night in Jun 2025