4/10 Poor
Mikhail
Travelled with partner
31 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
The property is convenient to the airport, it’s the only positive thing about this hotel.
Plenty of negatives though.
We were trying to check in at 2:45, at which point, we were told that the room will be available ONLY AFTER 4! We left the hotel to walk around. At 3:50 we decided to return and get our room, but once again a very unpleasant unsmiling woman informed us that it’s not 4 yet! The room became available at 4:15 only. In terms of food, it’s just as bad. They had only toast at breakfast, there were no other kinds of breads offered, they were running out of items constantly, there were no BANANAS at all, no ripe fruits period. Most foods were cold, waiters looked like they hate their jobs, whenever we asked for anything, it seemed they were doing us a favor. Thank god we only stayed three nights. On our last day we asked about a hospitality room (most hotels offer them) to shower and change before our flight which was at 5pm, but of course we were informed that this hotel doesn’t provide it and we should use the bathroom for that!!! We’ve travelled a great deal and I can honestly say that it was the worst hotel we’ve ever stayed in. To any future guests, please save your money, don’t come here.
Mikhail
Stayed 3 nights in Jan 2025