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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly hotel with free valet parking and coffee shop/cafe

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Daily buffet breakfast (MXN 380 per person)
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Standard Room, 2 Queen Beds, Balcony
Bar (on property)
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$185
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, Plaza Isla Diamante
    ‪7 min drive‬
  • Place, La Isla Shopping Village
    ‪8 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 10 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • City view
  • 8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • 8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Holiday Inn Acapulco La Isla by IHG. You'll be steps from Boulevard de las Naciones and 2.9 km (1.8 mi) from La Isla Shopping Village. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The bistro, Ten, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar La Zanja is the hotel's own bar. Enjoy the gym, kids' swimming pool and pool loungers. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of a free beach shuttle. .In proximity to this 3.5-property class La Poza hotel you'll find Papagayo Beach.

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • Plaza Isla Diamante - 7 min drive - 2.6 km
  • La Isla Shopping Village - 8 min drive - 3.0 km
  • Arena GNP Seguros - 12 min drive - 4.5 km
  • Papagayo Beach - 30 min drive - 37.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 11 min drive

Restaurants

  • ‪Dos Olivos Café - ‬6 min walk
  • ‪Los Tarascos - ‬16 min walk
  • ‪La Granja - ‬12 min walk
  • ‪Los Tarascos - ‬6 min walk
  • ‪La Casa De Los Abuelos Diamante - ‬10 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Family-friendly hotel with free valet parking and coffee shop/cafe
Holiday Inn Acapulco La Isla by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Acapulco La Isla by IHG. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Superior Room, 1 Queen Bed, Non Smoking
One Acapulco Diamante
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 789 reviews
The price is AU$133
includes taxes & fees
9 Feb - 10 Feb
One Acapulco Diamante

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar TEN
  • Pool Bar La Zanja
  • Ten

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between 05 April and 15 June.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for MXN 250.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 380 for adults and from MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Acapulco La Isla by IHG?

Holiday Inn Acapulco La Isla by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Acapulco La Isla by IHG?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla by IHG on 9 Feb 2026 start from AU$185.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Acapulco La Isla by IHG?

Yep, Holiday Inn Acapulco La Isla by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Acapulco La Isla by IHG?

The closest beach to Holiday Inn Acapulco La Isla by IHG is Papagayo Beach (12.8 km).

Does Holiday Inn Acapulco La Isla by IHG have a pool?

Holiday Inn Acapulco La Isla by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Holiday Inn Acapulco La Isla by IHG a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Acapulco La Isla by IHG.

Is Holiday Inn Acapulco La Isla by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Acapulco La Isla by IHG is a hit with families.

Does Holiday Inn Acapulco La Isla by IHG serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Holiday Inn Acapulco La Isla by IHG?

No, Holiday Inn Acapulco La Isla by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Acapulco La Isla by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Acapulco La Isla by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Holiday Inn Acapulco La Isla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 737 reviews
Rating 8 - Good. 174 out of 737 reviews
Rating 6 - Okay. 24 out of 737 reviews
Rating 4 - Poor. 7 out of 737 reviews
Rating 2 - Terrible. 18 out of 737 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In have stayed at this property multiple times. It is outstanding!
Stayed 1 night in Aug 2025

10/10 Excellent

Eleri

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay! Great location, Great staff!

Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alfredo

Stayed 3 nights in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and clean. Breakfast was excellent
Stayed 1 night in May 2025

10/10 Excellent

ALICIA ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Stayed 3 nights in Feb 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice.
Stayed 7 nights in Feb 2025

10/10 Excellent

Abraham

Stayed 2 nights in Feb 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ragnar

Travelled with family
Liked: Amenities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Ragnar

Travelled with family
Liked: Amenities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Ragnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfy and walking distance to several nice restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Pete, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Very friendly and accommodating. Room was
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Feb 2025

10/10 Excellent

HECTOR, Schertz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent Hugo and Luis were the best ever.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Stayed 8 nights in Dec 2024

10/10 Excellent

Arquimides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Omar

Stayed 1 night in Nov 2024

10/10 Excellent

alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Dec 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice and they give free transportation to the airport
Stayed 1 night in Dec 2024