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Hotel Emporio Acapulco

3.5 star property
Family-friendly beachfront location with 3 outdoor pools

Photo gallery for Hotel Emporio Acapulco

Children’s play area – outdoor
Private beach, beach cabanas
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Parking available
The current price is AU$207
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪1 min walk‬
  • Place, Diana Galleries Mall
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪2 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪49 min drive‬

Room options

View all photos for Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 30 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Fan
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

7.8 out of 10
Good
(92 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Ocean View

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Standard with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

8.0 out of 10
Very good
(49 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Hotel Emporio Acapulco. Within steps you'll find Playa El Morro and Condesa Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and kids' club. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Other amenities include Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 12:30 PM. There's also valet parking, along with the convenience of airport drop-off service. .In proximity to this 3.5-property class Costera Acapulco hotel you'll find Forum de Mundo Imperial.

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Diana Galleries Mall - 2 min walk - 0.2 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Playa El Morro - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Italianni's - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly beachfront location with 3 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. At Hotel Emporio Acapulco, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness centre and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Similar properties

Property amenity
HS HOTSSON Hotel Acapulco
  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, 1,001 reviews
The price is AU$161
includes taxes & fees
15 Dec - 16 Dec
HS HOTSSON Hotel Acapulco

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Emporio Acapulco?

Hotel Emporio Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 17 Dec 2025 start from AU$206.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco has a self car park for MXN 220 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach. Fun beach activities include jet skiing, snorkelling and waterskiing.

Is there a spa on site at Hotel Emporio Acapulco?

Yep, Oriental Spa is available for guests.

Does Hotel Emporio Acapulco have a pool?

Hotel Emporio Acapulco has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Emporio Acapulco?

Hotel Emporio Acapulco features an infinity pool, a private beach and a full-service spa.

What makes Hotel Emporio Acapulco a romantic place to stay?

A private beach and beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Emporio Acapulco.

Is Hotel Emporio Acapulco family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Hotel Emporio Acapulco is a hit with families.

Does Hotel Emporio Acapulco serve breakfast?

You bet, buffet brekkie is served daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Emporio Acapulco?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Emporio Acapulco?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Emporio Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emporio Acapulco?

No, pets are not allowed.

Hotel Emporio Acapulco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 806 out of 1537 reviews
Rating 8 - Good. 373 out of 1537 reviews
Rating 6 - Okay. 184 out of 1537 reviews
Rating 4 - Poor. 82 out of 1537 reviews
Rating 2 - Terrible. 92 out of 1537 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Liked: Staff & service
The staff and security and all the workers were extremely attentive
Stayed 4 nights in Aug 2025

10/10 Excellent

Florentino, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I really like about the property is the people that work there. They were really nice and attentive. The cleaning lady was amazing! We would go to the beach and pool and bring all kinds of sand and wet towels back to the room, and she managed to have it spot on clean every day. The pool was great, I think it's a bit outdated, needs some general upgrades, but my 5 yr old son loved it. The breakfast buffet was also really good, specially for the price. There is also a Tarascos Taco place about two blocks away, and that was our dinner spot. The tacos were really good. Love this place and would love to come back soon.
Stayed 6 nights in Aug 2025

10/10 Excellent

Laura Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay right in the center of everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the SPA are phenomenal. The SPA is a main reason for my stay at Emporio. All hotel staff are friendly and warm towards me during my stay.
Stayed 28 nights in Jul 2025

10/10 Excellent

Marcos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA at the property was more than excellent. The SPA is one of the main reasons for my stay at Emporio because of the phenomenal staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Hermilo, West Grove

Stayed 1 night in Aug 2025

10/10 Excellent

Aina

Stayed 3 nights in Aug 2025

10/10 Excellent

diego

Stayed 1 night in Aug 2025

10/10 Excellent

ANTONIO

Stayed 1 night in Aug 2025

10/10 Excellent

VICTOR MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyfull
Stayed 9 nights in Aug 2025

6/10 Okay

Ayari

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport acceso
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente customer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry helpfull and property was clean, alot of work and renovation was going on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the middle of restaurants and stores. Walkable to any place, and the beach was also walking distance. And the views were amazing! The rooms are a little outdated. But everything was clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Valeria

Stayed 1 night in Aug 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, facilities, and excellent and helpful people in our service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

4/10 Poor

CINTHYA

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta fue la segunda vez que me quede en este hotel, la primera excelente, esta segunda terrible, 2 veces en la mañana no habia agua, se descompuso el aire acondicionado y se fue la luz varias veces me voy muy decepcionada de este hotel la verdad esperaba mas del hotel
Stayed 7 nights in Jul 2025

8/10 Good

Sofia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and lovely staff. I would just be more attentive to details on rooms , some stuff is old and can look like dirty but just need some care. Apart from that I would highly recommend to stay here
Stayed 2 nights in Jul 2025

6/10 Okay

Dowell

Travelled with family
Liked: Staff & service, amenities
Check in Process very delay not happy with the service
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities
+ Good location and good sea views from balcony. - Was not told about parking fees (200 MX a day) and was put on a floor where there was building work on the floor above so constant banging and drilling. Needs better communication from staff and overall expensive for what you get.
Stayed 3 nights in Jul 2025