Encanto Acapulco

5.0 star property
Luxury Acapulco resort in Brisas del Marqués with 2 restaurants

Choose dates to view prices

Photo gallery for Encanto Acapulco

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), hot tub, steam room, body treatments
Reception
Panoramic Room, 1 King Bed, Ocean View | View from room
Interior
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar

Explore the area

Map
Jacques Cousteau 51, Fraccionamiento Brisas del Marques, Acapulco, GRO, 39887
  • Popular LocationDiana the Huntress10 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)14 min drive
  • Popular LocationLa Quebrada Cliffs15 min drive
  • Popular LocationPlaya Caletilla43 min drive

Room options

Ocean Suite Bahia

Highlights

Deck/patio
Private rooftop hot tub
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

9.8/10 Exceptional

Highlights

Furnished patio
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Ocean View

10/10 Exceptional

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.9/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Comfort Room, 2 Double Beds, Beach View

9.3/10 Wonderful

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Acapulco

A luxury stay in Acapulco awaits you at Encanto Acapulco. You'll be steps from Capilla Del Atardecer and 3 km (1.8 mi) from Chapel of Peace. Highlights at this boutique resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa Mar Abierto can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, RestauranteTerraza, serves Mexican cuisine and is open for breakfast and lunch. At the resort's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning cooked-to-order breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Brisas del Marqués resort, attractions include Diana the Huntress and Parque Papagayo.

What's nearby

  • Diana the Huntress - 10 min drive
  • Parque Papagayo - 12 min drive
  • La Quebrada Cliffs - 15 min drive
  • Sinfonia - 16 min drive
  • Playa Caletilla - 43 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 15 min drive

Restaurants

  • Sí Señor Acapulco - 8 min drive
  • Zibu - 4 min drive
  • Playa / Beach - 7 min drive
  • La Huerta - 7 min drive
  • Muna - 4 min drive

About this property

Encanto Acapulco

Luxury Acapulco resort in Brisas del Marqués with 2 restaurants
Encanto Acapulco offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 1018 square feet (95 square metres) and includes a conference centre. A hot tub, spa services, and a library are also featured at the luxury Encanto Acapulco. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Acapulco resort.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1018 sq ft of conference space
  • 95 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Encanto Acapulco offers 44 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Acapulco resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Spa Mar Abierto has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 55 to 500 for adults and USD 28 to 250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Restaurante Origen
  • RestauranteTerraza

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,018 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 55 to 500 for adults and from USD 28 to 250 for children
  • Airport shuttle fee: USD 90 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encanto Acapulco
Encanto Hotel
Hotel Encanto Acapulco
Encanto Acapulco Hotel
Encanto Acapulco Resort
Encanto Resort
Hotel Encanto
Encanto Acapulco Resort
Encanto Acapulco Acapulco
Encanto Acapulco Resort Acapulco

Frequently asked questions

What is the cancellation policy at Encanto Acapulco?

Encanto Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Encanto Acapulco?

Yep, Encanto Acapulco has free valet parking.

Are there any beaches close to Encanto Acapulco?

The closest beach to Encanto Acapulco is Condesa Beach (4.8 km).

Is there a spa on site at Encanto Acapulco?

Yep, Spa Mar Abierto is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Encanto Acapulco have a pool?

Encanto Acapulco has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Encanto Acapulco?

Encanto Acapulco features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Encanto Acapulco a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Encanto Acapulco.

Is Encanto Acapulco family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Encanto Acapulco is a hit with families.

Does Encanto Acapulco serve breakfast?

You bet, cooked-to-order breakfast is served daily.

Is there a free airport shuttle available at Encanto Acapulco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Encanto Acapulco?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Encanto Acapulco?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Encanto Acapulco?

No, pets are not allowed.

Encanto Acapulco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 329 out of 467 reviews" "
Rating 8 - Good. 87 out of 467 reviews" "
Rating 6 - Okay. 23 out of 467 reviews" "
Rating 4 - Poor. 11 out of 467 reviews" "
Rating 2 - Terrible. 17 out of 467 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
EVITA ESTE HOTEL Y NO ARRUINES TUS VACACIONES. ERA UN BUEM HOTEL.DESGRACIADAMENTE ES UN HOTEL SIN PERSONAL MAL SERVICIO MUCHA HUMEDAD CUARTOS SUCIOS SIN TELEVISOR TE INDICAN QUE TIENEN UNA FALLA. LA GENTE DE RECEPCIÓN GROSERA. SIMPLEMENTE EVITALO
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience the property has great view and the service is excellent!!
Stayed 2 nights in May 2023

8/10 Good

luciano

Stayed 4 nights in Mar 2023

10/10 Excellent

nathan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
Stayed 5 nights in Feb 2023

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Acapulco!
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
Stayed 3 nights in Oct 2022

10/10 Excellent

monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is breath taking. Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
Stayed 6 nights in Oct 2022

10/10 Excellent

Andrey, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Lorenzo

Stayed 3 nights in Aug 2022

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022