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Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Diana the Huntress

Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive

2 outdoor pools
Outdoor banquet area
Deluxe Room, 2 Double Beds, Ocean View
Reception
Outdoor banquet area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860
  • Place, Icacos Beach
    ‪5 min walk‬
  • Place, El Rollo Acapulco
    ‪10 min walk‬
  • Place, Acapulco Convention Center
    ‪19 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Shower, free toiletries, towels

Deluxe Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
  • 133 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Ocean View (Preferred Club)

Family Room, Ocean View (Preferred Club)

Family Room, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
2 bedrooms
Ceiling fan
2 bathrooms
  • 88 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Acapulco

An all-inclusive stay in Acapulco awaits you at Dreams Acapulco Resorts & Spa - All Inclusive. You'll be 3.7 km (2.3 mi) from Diana the Huntress and 3.9 km (2.4 mi) from Condesa Beach. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and 4 bars/lounges. .The steakhouse, Barefoot Grill, is open for lunch. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Costera Acapulco property include Parque Papagayo and La Quebrada Cliffs.

What's nearby

  • Icacos Beach - 5 min walk - 0.5 km
  • Casa de la Cultura - 8 min walk - 0.8 km
  • El Rollo Acapulco - 10 min walk - 0.9 km
  • Acapulco Convention Center - 19 min walk - 1.6 km
  • Acapulco Golf Club - 6 min drive - 2.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos' Tumbras - ‬7 min walk
  • ‪Vips - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Restauran la Cabaña - ‬6 min walk

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Diana the Huntress
Dreams Acapulco Resorts & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. Bring your whole family to Dreams Acapulco Resorts & Spa - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and a playground.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness centre, a garden and a terrace. For a fee, parking is available.

This 4-star Acapulco property is smoke free.

  • 605 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Dreams Acapulco Resorts & Spa - All Inclusive offers 605 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. 42-inch plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
4.4 out of 5, Excellent, 665 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Coco Cafe
  • El patio
  • La Ceiba
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Designer stores
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 14 December 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Dreams Acapulco Resorts & Spa - All Inclusive?

Dreams Acapulco Resorts & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dreams Acapulco Resorts & Spa - All Inclusive?

Yep, Dreams Acapulco Resorts & Spa - All Inclusive has uncovered valet parking with in/out privileges for USD 10 per night.

Are there any beaches close to Dreams Acapulco Resorts & Spa - All Inclusive?

Yep, Dreams Acapulco Resorts & Spa - All Inclusive is a short 10-minute walk from Icacos Beach.

Does Dreams Acapulco Resorts & Spa - All Inclusive have a pool?

Dreams Acapulco Resorts & Spa - All Inclusive has 2 outdoor swimming pools.

What luxury perks are available at Dreams Acapulco Resorts & Spa - All Inclusive?

Dreams Acapulco Resorts & Spa - All Inclusive features 2 outdoor pools, free beach cabanas and 7 restaurants.

What makes Dreams Acapulco Resorts & Spa - All Inclusive a romantic place to stay?

Poolside dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Acapulco Resorts & Spa - All Inclusive.

Is Dreams Acapulco Resorts & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Dreams Acapulco Resorts & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Acapulco Resorts & Spa - All Inclusive?

No, Dreams Acapulco Resorts & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Acapulco Resorts & Spa - All Inclusive?

Yep, Dreams Acapulco Resorts & Spa - All Inclusive has 7 restaurants.

What time are check-in & check-out at Dreams Acapulco Resorts & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Acapulco Resorts & Spa - All Inclusive?

Dogs are welcome at Dreams Acapulco Resorts & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 106 out of 398 reviews
Rating 8 - Good. 96 out of 398 reviews
Rating 6 - Okay. 78 out of 398 reviews
Rating 4 - Poor. 58 out of 398 reviews
Rating 2 - Terrible. 60 out of 398 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great.
Stayed 7 nights in Oct 2023

2/10 Terrible

Lucinda

Stayed 4 nights in Oct 2023

6/10 Okay

Rebeca Isabel

Stayed 3 nights in Sep 2023

10/10 Excellent

María del Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there is more things do to at night
Stayed 3 nights in Sep 2023

2/10 Terrible

Jonathan

Stayed 2 nights in Sep 2023

6/10 Okay

OSWALDO

Travelled with family
Disliked: Property conditions & facilities
No debería ostentar el nombre DREAMS le falta mucho para la calidad de un DREAMS tipo Cancún
Stayed 3 nights in Aug 2023

2/10 Terrible

Alicia Yasmin Cisneros

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The restaurants had the same food. The nightlife and pool life was very boring. The whole hotel itself looked old and not new. Some of the staff members were nice - but others were not so nice.
Stayed 5 nights in Jul 2023

4/10 Poor

Geraldine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The facilities and building are too old. The food is not good.
Stayed 2 nights in Jul 2023

2/10 Terrible

Scarlet

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely horrible. The bad reviews are very accurate. It's very dirty, the food is terrible (tons of flies on everything) and the staff is not welcoming. This stay is one of the biggest regrets I've ever had traveling. Do NOT waste your money on this place. It has a bad vibe and I could not wait to leave.
Stayed 4 nights in Jul 2023

8/10 Good

Maria Dolores

Travelled with family
It’s good just need to improve the food
Stayed 3 nights in Jul 2023

10/10 Excellent

DULCE ARIANNA

Stayed 1 night in Jul 2023

6/10 Okay

Alicia

Travelled with partner
Liked: Cleanliness, staff & service
La propiedad y servicio están “bien” pero la comida es demasiado como de “comida rápida” y acabas pidiendo sólo lo mismo “seguro” lo que si el servicio son muy Amables

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy vacations with your family!!!

6/10 Okay

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Eladio

Stayed 1 night in Jun 2023

10/10 Excellent

NAYELY

Stayed 3 nights in Jun 2023

2/10 Terrible

Eduardo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Mal mantenido, falta de personal. HORRIBLE HOTEL

La comida, comparable a una fonda. Mantenimiento deplorable, falta de personal y sin aire A/C en areas comunes cerradas (esto ultimo una pesadilla) Tienen y prometen muchos bares y restaurantes pero jamas los tienen abiertos. El personal amable pero nunca te resuelven cosas sencillas y basicas como falta de toallas, se les acaban lo hielos, sin aire acondicionado en areas comunes, etc. Rescatable el area VIP del piso 21 y la excelente atencion de Elizabeth Garcia y su equipo.
Stayed 4 nights in May 2023

2/10 Terrible

Jennifer, Collingswood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible trip, we arrived at 11:00 and they wouldn't let us use the pool or eat, they said we would have to wait until 1:30 or pay $30 per person, same with check out, if we wanted to use facilities after 12:00 we had to pay $30 per person. Pools were very dirty, waiters at restaurant and drink service were rude and didn't really serve us. If you go to the bar they ignore you and only help the waiters. The restaurants have an hour wait for every meal and the food is gross. Room service, my son found a cockroach and 2 hairs in his fries and a bone in his hamburger. Laura at front desk is rude, Virginia in the buffet is rude, the guards at front are rude, they didn't even want to let us park our car early, and we had to pay $120 pesos a day for parking. Door men are also rude, don't offer to help with bags. I went to dreams in riviera maya and it was a totally different experience, this dreams is really bad for what we paid.
Stayed 3 nights in May 2023

2/10 Terrible

Alejandra

Stayed 3 nights in May 2023

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Mi experiencia fue de sorpresa porque tanto las instalaciones, comida y el servicio son muy buenos y hacen que los días de descanso sean más confortables
Stayed 3 nights in May 2023

4/10 Poor

ELIZABETH

Disliked: Room comfort

Hospedaje en Dreams

Mis comentarios sobre mi estancia los tres dias fueron de reportar el aire acondicionado porque no enfriaba se reporto y nunca quedo; el bufet de alimentos de poca variedad y sabores muy simples no fue de mi agrado sobre todo el pescador; el hotel estaba en un 50% de ocupacion habia que esperar en atender en restaurantes; la relacion precio servicio el precio es caro. No volveria a hospedarme ahi.
Stayed 3 nights in May 2023

10/10 Excellent

Edgar

Stayed 2 nights in May 2023

10/10 Excellent

Coral

Stayed 1 night in May 2023

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice
Stayed 2 nights in Apr 2023