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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Business centre
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
The current price is AU$115
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
8075 Steilen Dr, Florence, KY, 41042
  • Place, UC Health Stadium
    ‪3 min walk‬
  • Place, Florence Antique Mall
    ‪14 min walk‬
  • Place, Florence Mall
    ‪1 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 bedroom, in-room safe, desk, laptop workspace

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About the area

Florence

At SureStay Hotel by Best Western Florence, you'll be 20 km (12.4 mi) from Northern Kentucky Convention Center and 21.1 km (13.1 mi) from Paycor Stadium. Highlights at this hotel include free breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute drive of this Florence hotel include Cincinnati Music Hall and Newport Aquarium.

What's nearby

  • UC Health Stadium - 3 min walk - 0.3 km
  • Florence Antique Mall - 14 min walk - 1.2 km
  • Florence Mall - 1 min drive - 1.4 km
  • Cinemark Florence 14 - 1 min drive - 2.1 km
  • Ark Encounter - 25 min drive - 50.6 km

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Wendy's - ‬13 min walk

About this property

SureStay Hotel by Best Western Florence

Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

This Florence hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Built in 1970
  • Breakfast available (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • No smoking on site
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
2.4 out of 5, 1,005 reviews
The price is AU$112
includes taxes & fees
25 Nov - 26 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Florence?

Yep, SureStay Hotel by Best Western Florence has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 23 Nov 2025 start from AU$115.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Florence family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Florence is a hit with families.

Are there hot tubs in the rooms at SureStay Hotel by Best Western Florence?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at SureStay Hotel by Best Western Florence?

No, SureStay Hotel by Best Western Florence does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Florence?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

SureStay Hotel by Best Western Florence Reviews

Reviews

5.8
Rating 10 - Excellent. 198 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 284 out of 1000 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with partner
Love it but bathrooms need a up grade
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Agnibha

Travelled with partner
The room we were given was infested with bugs. The hotel staff told us we’d get a refund because they had no other rooms available, and we had to get a different hotel. They told me I needed to go through Expedia for the refund, however, Expedia has told me that they cannot get ahold of the hotel and can’t provide a refund. Avoid at any cost!
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Run down property. Older building. Found cockroach crawling up the wall. Nicer hotels in the area. Deffinetly would not reccomend.
Stayed 1 night in Aug 2025

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made sure this property was handicapped capable! Called property day off AND DAY BEFORE STAY AND WAS TOLD YES BUT WITH 2 different types of showers. Then got to property and could barely get in the door with wheelchair! No rooms that were bigger, refused to help go to different hotel and this was the worst experience I have ever had with hospitality!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Christy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property wasnt bad from the outside. Except all the house cleaners and people that seemed to be living there asking me for a cigarette. The stairs were sticky that lead up to the rooms. The carpet in the hall was heavily stained and the place smelled like Marijuana being smoked inside. Got to the room and the room wasnt bad except the musty smell. Usually the air being turned on helps that. Nope not this one. It still stunk. One of the bed comforters had a big brown stain on it. I was supposed to stay 3 nights but only stayed 2 cause i couldnt handle the smell anymore. My clothes smelled like that. Not real happy.
Stains on bedding.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Don’t book here!!!!!

This is one of the dirtiest places. Furniture in rooms broken, carpets don’t look like they’ve been cleaned in decades. The smell!! Oh lord the smell is still stuck in my nose. Is this a halfway house for parolees? Every person coming and going looked sketchy and had an ankle monitor on. Just the most disturbing place I’ve ever had the misfortune of entering. Did not feel safe or clean there at all.
Stayed 3 nights in Aug 2025

6/10 Okay

teresa

Disliked: Cleanliness, property conditions & facilities
Never worst
Stayed 1 night in Aug 2025

2/10 Terrible

Teressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower leaked anx room was dirty. Will not stay again or recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this property was very unpleasant. As soon and we walked into our room it smelled of smoke and musty basement. There was mold in the bathroom. In between the window and the ac unit and very clearly inside one of the frames art pieces on the wall. The bathtub also backed up when we showed. Rust stains on the towels. We were basically just showering and sleeping so we stuck it out instead of trying to find different lodging after traveling all day. The hotel registration desk staff were both friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is best suited for late check-in, early check-out. I could not find anything on Orbitz about the time of the continental breakfast, but my experience with this type of property is always it opens at 6:00AM. The information card in the room said it opened at 6:00AM. I stood there waiting at 6:00AM, but the desk person informed me it opened at 7:00AM. Not convenient for a person traveling. There is only one entrance door to the property, and apparently it is the gathering spot for smokers. I had to navigate several smokers and a huge cloud of smoke to enter. Not very appealing, at all. Basically, this is a "get what you pay for" property.
Stayed 1 night in Aug 2025

4/10 Poor

Mylaysia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was incredibly messy. Stains on the sheets and conforters, with cigarette burns. Hair in the sheets and fridge, stained toilets, with a broken shelf. The staff was very kind but the hotel needs a real upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Nersi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dominick

Nice
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Business traveller
ok
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and unsanitary!

The first room looked like they just made the bed before I got there just to have a room for me. So when I pulled the sheets back the first bed had these dark stains in the sheet and the second bed had a giant urine stain. When they gave me a new room that room smelled like cat piss. Everything was moldy and mildewy and the AC was on the lowest temp and blowing warm air. When I went for a shower the paint was molding and chipping off and roaches were crawling on the floor
Stayed 1 night in Jul 2025

2/10 Terrible

shingirayi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean properly. The carperts were extremely dirty, the toilets did not flush
Stayed 3 nights in Jul 2025

8/10 Good

Carmella

Stayed 3 nights in Jul 2025

2/10 Terrible

Aaron

Stayed 2 nights in Jul 2025

2/10 Terrible

Tom

Disliked: Staff & service, amenities, property conditions & facilities
They canceled my reservation like 2-3 days before it was time for me stay. And since the rooms on here are non refundable, I was stuck scrambling at the last minute to find somewhere to stay. And the worst part is, they made it sound like the whole hotel was shut down, but I drove past the building and there were several dozen cars in the lot, sure looked like they were open. I think they canceled on me because there was a jazz festival in town and they could have jacked up their prices, but I got my room for so cheap. They are obviously still getting my money, and they were able to rent my room out at a higher rate
Stayed 2 nights in Jul 2025

2/10 Terrible

Vihra

Disliked: Staff & service
My husband and I couldn't check-in and were left out on the street in the middle of the night. Even though we called twice to warn them about our flight delay. They said "no problem, we'll wait for you". When we arrived the reception area was empty, not a soul around. We called, left voice mails - crickets. After half an hour we left and found ourselves another hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rebecca A.

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front dest receptionist was super accommodating, early check in for a small fee and professional. It wasn't until we walked out and seen strange individuals, cats in the windows, really strong smells and not so fresh interior. Unfortunately I had to do a same hour check out
Carpet filthy
Stains on sheets
Stayed 2 nights in Jul 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Stayed 2 nights in Jul 2025

4/10 Poor

anedria, maywood

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s wasn’t clean in the hallway and it smelled. The bed sheets and blankets and towels had stains.
Stayed 3 nights in Jul 2025