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Sheraton Grand Macao

4.5 star property
Luxury hotel connected to the convention centre in Cotai with 2 restaurants

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Sheraton Grand Macao

Photo gallery for Sheraton Grand Macao

Exterior
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Deluxe Suite, 1 King Bed
Restaurant
Lobby

Overview of Sheraton Grand Macao

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
The Londoner Macao,Estrada do Istmo. s/n, Cotai
  • Popular LocationBene 班妮意大利餐廳1 min walk
  • Popular LocationThe Londoner Macao3 min walk
  • Popular LocationShake Shack5 min walk
  • Popular LocationStarbucks Reserve5 min walk

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, View

Deluxe Room, 2 Single Beds, View

Deluxe Room, 2 Single Beds, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Tower

Family Suite, 2 Bedrooms, Tower

Family Suite, 2 Bedrooms, Tower

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 125 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Ambassador)

Suite, 2 Bedrooms (Ambassador) | Living area

Suite, 2 Bedrooms (Ambassador)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 166 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 125 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 125 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living area

Presidential Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 208 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Grand Hyatt Macau
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (1003)
The price is AU$1,266
for 1 night
includes taxes & fees
3 May - 4 May
Grand Hyatt Macau

About the area

Cotai

You'll be connected to the convention centre at Sheraton Grand Macao, and within a 20-minute stroll of Cotai Arena and The Grand Canal Shoppes. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the hot tub. For a drink, you can stop by the hotel's own poolside bar. Enjoy the gym, sauna, kids' swimming pool and pool cabanas. 267827 square feet (24882 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free airport shuttle. .With a stay at this 4.5-property class Cotai hotel, you'll be 1.6 km (1 mi) from Cotai Strip.

What's nearby

  • The Londoner Macao - 3 min walk
  • City of Dreams - 6 min walk
  • Cotai Arena - 14 min walk
  • Venetian Macao Casino - 14 min walk
  • Cotai Strip - 20 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 11 min drive

Restaurants

  • The Manor 雅舍 - 7 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 10 min walk
  • Starbucks - 20 min walk
  • Sedap Singapore - 17 min walk
  • 星巴克 - 20 min walk

About this property

Sheraton Grand Macao

Luxury hotel connected to the convention centre in Cotai with 2 restaurants
Sheraton Grand Macao offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 267827 square feet (24882 square metres) and includes a conference centre. A kids' pool, a terrace, and tour or ticket assistance are also featured at the luxury Sheraton Grand Macao. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Cotai hotel.

  • 4001 guestrooms or units
  • 41 levels
  • 2 buildings
  • 2 dining venues
  • 267827 sq ft of conference space
  • 24882 sq. m of conference space
  • Built in 2012
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sheraton Grand Macao offers 4001 accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Korean, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10 AM to 10:30 PM at scheduled times
  • Parking on site (MOP 300 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: MOP 198 for adults and MOP 108 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Feast
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (267,827 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 41 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 2 November 2023 to 30 September 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 400.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 198 for adults and from MOP 108 for children
  • Self-parking fee: MOP 300.00 per day
  • Rollaway bed fee: MOP 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Macao
Macao Sheraton
Sheraton Cotai Central
Sheraton Hotel Macao
Sheraton Hotel Macao Cotai Central
Sheraton Macao
Sheraton Macao Cotai Central
Sheraton Macao Cotai Central Hotel
Sheraton Macao Hotel
Sheraton Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Central
Sheraton Grand Macao Cotai Central
Sheraton Grand Macao Central
Sheraton Grand Macao Hotel
Sheraton Grand Macao Cotai
Sheraton Grand Macao Hotel Cotai
Sheraton Grand Macao Cotai Strip
Sheraton Grand Macao Hotel Cotai Central

Frequently asked questions

What is the cancellation policy at Sheraton Grand Macao?

Sheraton Grand Macao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Macao?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Macao on 22 Apr 2024 start from AU$151.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Macao?

Yep, Sheraton Grand Macao has a self car park for MOP 300.00 per day.

Are there any beaches close to Sheraton Grand Macao?

The closest beach to Sheraton Grand Macao is Hac Sa Beach (3.2 km).

Is there a spa on site at Sheraton Grand Macao?

Yep, there is an onsite spa at Sheraton Grand Macao. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Sheraton Grand Macao have a pool?

Sheraton Grand Macao has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Sheraton Grand Macao have a waterslide?

No, there is no waterslide at Sheraton Grand Macao, but Studio City Water Park is a short 18-minute walk away.

What luxury perks are available at Sheraton Grand Macao?

Sheraton Grand Macao features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Grand Macao a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Macao.

Is Sheraton Grand Macao family-friendly?

You bet! With amenities like a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Sheraton Grand Macao is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Macao?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Macao serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Macao?

Yep, there's a free airport shuttle that runs from 10 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Sheraton Grand Macao?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Macao?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Grand Macao?

No, only service animals are allowed.

Sheraton Grand Macao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1006 reviews" "
Rating 8 - Good. 342 out of 1006 reviews" "
Rating 6 - Okay. 94 out of 1006 reviews" "
Rating 4 - Poor. 43 out of 1006 reviews" "
Rating 2 - Terrible. 53 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hudnall

Liked: Staff & service, property conditions & facilities
The best!
Stayed 4 nights in Jan 2024

8/10 Good

Uuganbayar

Stayed 2 nights in Dec 2023

10/10 Excellent

Jean-Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeany

Stayed 1 night in Jan 2024

10/10 Excellent

Yun Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Grand Macau
Conveniently located within Cotai strip and easy accessible to Taipa area. Food court and upper end restaurants provide sufficient choices, but will be better if there are convenience stores and bakeries for simple snacks and drinks.
Stayed 3 nights in Jan 2024

8/10 Good

Joe, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Reminds me of a Las Vegas Strip hotel, with its long check-in line. Besides that, stores or fake stores in its building try to remind u of London, including a fake curry house. Overall, the hotel|casino was just ok.
Stayed 1 night in Jan 2024