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Rio Hotel & Casino

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Rio Hotel & Casino

Lobby
Exterior
Indoor pool
Restaurant
Spa

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Rua Luis Gonzaga Gomes, 33, Macau, MFM
  • Lisboa Casino
    ‪8 min walk‬
  • Macau Fisherman's Wharf
    ‪9 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪16 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Double or Twin Room

Suite Double or Twin Room

Suite Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Macau

A luxury stay in Macau awaits you at Rio Hotel & Casino. Within a 20-minute stroll, you'll find popular places like Lisboa Casino and Ruins of St. Paul's Cathedral. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .Attractions within a 10-minute drive of this 4.5-property class Macau hotel include Cotai Strip and Venetian Macao Casino.

What's nearby

  • Lisboa Casino - 8 min walk - 0.7 km
  • Macau Fisherman's Wharf - 9 min walk - 0.8 km
  • Almeida Ribeiro Street - 11 min walk - 1.0 km
  • Senado Square - 14 min walk - 1.2 km
  • Ruins of St. Paul's Cathedral - 16 min walk - 1.4 km

Getting around

  • Stadium Station - 7 min drive
  • Zhuhai Station - 10 min drive
  • Macau (MFM-Macau Intl.) - 10 min drive

Restaurants

  • ‪陶香居酒家 Noble House Restaurant - ‬8 min walk
  • ‪Cafe Encore 咖啡廷 - ‬10 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬4 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬7 min walk
  • ‪酸辣粉 - ‬2 min walk

About this property

Rio Hotel & Casino

Luxury hotel with 2 restaurants and full-service spa
Rio Hotel & Casino offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Rio Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

  • 449 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Rio Hotel & Casino offers 449 accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (HKD 360 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 October 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 500.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 100 per person
  • Self-parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel
Rio Hotel Casino
Rio Hotel & Casino Hotel
Rio Hotel & Casino Macau
Rio Hotel & Casino Hotel Macau

Frequently asked questions

What is the cancellation policy at Rio Hotel & Casino?

Rio Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rio Hotel & Casino?

Yep, Rio Hotel & Casino has a self car park for HKD 360 per day.

Are there any beaches close to Rio Hotel & Casino?

The closest beach to Rio Hotel & Casino is Hac Sa Beach (8.7 km).

Is there a spa on site at Rio Hotel & Casino?

Yep, there is an onsite spa at Rio Hotel & Casino. You'll enjoy services like massages.

Does Rio Hotel & Casino have a pool?

Rio Hotel & Casino has an indoor pool.

What luxury perks are available at Rio Hotel & Casino?

Rio Hotel & Casino features a full-service spa, an indoor pool and 2 restaurants.

Is Rio Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Rio Hotel & Casino is a hit with families.

Does Rio Hotel & Casino serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Rio Hotel & Casino?

No, Rio Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Hotel & Casino?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rio Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Rio Hotel & Casino?

No, pets are not allowed.

Rio Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

MiW, Hong kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020

10/10 Excellent

Vitus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with luxurious bathroom

We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Immoral usage of room deposit

They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for new year's eve countdown
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience for a perfect new year eve celebration
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
Stayed 4 nights in Dec 2019

8/10 Good

Rosy, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Stayed 1 night in Dec 2019

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff nice amenities. Clean and convenient.
Stayed 4 nights in Dec 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for the Macau GP. This hotel is walking distance to both stands, and the historic sites.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Breakfast choice little. No shuttle bus from border gate.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury at Hotel Rio

The hotel is beautiful and the check in seamless. Staff were very helpful and even offered us a bonus room upgrade. Facilities were luxurious and clean, the room was very quiet.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean
Stayed 1 night in Dec 2018

8/10 Good

ANDY, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room, nice big beds, good central location. Booked 3 rooms, all were happy with their rooms.
Stayed 1 night in Oct 2019

10/10 Excellent

Novelito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Max, Houston

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff is professional but they are the only ones who speak English while most others in the lobby area do not. Fitness center is small and lack of basic equipment such as yoga mat or the space for it. Breakfast was lousy and it’s location is not close to other casinos which are on the other side of Macau.
Stayed 3 nights in Sep 2019

6/10 Okay

quen

Liked: Cleanliness

Location is nice

Location was amazing
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the staff said my booking was not confirmed as my Expedia user name is not the same as my ID card. I think it’s quite strange as I have always been using this account for all tix n hotels booking in the past 7 years.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, clean environment and room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ivor

Liked: Cleanliness, property conditions & facilities, room comfort

Room service not good

The room service after midnight took one hour and the staff laughed at me when I ordered in English, they seem impolite and can’t speak English properly.
Stayed 2 nights in Aug 2019

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019