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Sofitel Macau At Ponte 16

4.5-star property
Rua Do Visconde Paco De Arcos, Macau, 1800 796 370
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4.7 out of 5
Exceptional!
See all 15 Wotif Reviews

"We had a good stay at the hotel despite being there during a level 10 typhoon. Unfortunately there was a power outage which included most of Macau. We ... " More

By a verified traveller on Thu 24 Aug 2017

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Hotel Description

A luxury stay in the heart of Macau awaits you at Sofitel Macau At Ponte 16. Within just a 10-minute stroll, you'll find popular attractions like Ruins of St. Paul's Cathedral and Leal Senado. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa.

LCD TVs with satellite channels are featured in all 408 rooms, and you can enjoy free WiFi, free wired Internet and separate bathtubs and showers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers and free bottled water are also available.

A day of pampering at So Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The fine-dining restaurant, Prive, serves French cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. 7320 square feet (680 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Additionally, you'll find a casino, free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle.

Attractions within a 10-minute walk of this 4.5-star Xiangzhou hotel include Senado Square and Museum of Macau.

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$144* Per night/room 7 Jan. - 8 Jan.

Club Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (CLUB SOFITEL ACCESS)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Macau At Ponte 16 ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Macau At Ponte 16

Everyone (7) Couples (7)
5 out of 5
Immaculate hotel from top to bottom one of the best hotel experience by far. Thanks to a special promotion, we upgraded to executive suites with additional access to facilities and these were surperb. I particular loved the complimentary refreshing fruit drinks on arrival and the fruit and biscuit treats at front lobby. If you do laundry, it will be returned as if brand new folded and in a classic old school luxurious leather suitcase; totally worth the money. Great value for money, close to local eateries, convenience store around the corner, and most importantly most of Macau’s history and heritage sites are within working distance. We didn’t have to worry about getting to modern Taipa since the hotel provides free bus service to the ferry terminal and you just take another free hotel bus to Taipa; approx 20mins ride all up.

Posted by on 29 Nov. 2018

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4 out of 5

Comfortable traditional hotel in town

We had a good stay at the hotel despite being there during a level 10 typhoon. Unfortunately there was a power outage which included most of Macau. We had enjoyed the comfortable room until then, but could not watch TV, use internet, shower or shave or even make a cup of coffee during the outage, but this was not the hotel's doing. The staff were lovely throughout.

Posted by , from Canberra Australia on 24 Aug. 2017

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3 out of 5

Nice but.

Cons: THE CANTONESE RESARAUNT.
HOTEL POSITION / STAFF ETC WERE GREAT , BUT WITH A RECOMENDATION FROM A NEWSPAPER IN BRISBANE WE DINED AT THE HOTELS " CANTONESE CUSINE " TOP FLOOR RESTURANT . IT WENT DOWNHILL FROM THERE AFTER BEING SEATED WITH THE PLACE NOT VERY BUSY WE WERE EVENTUALLY ASK ABOUT DRINKS & ALSO ORDERED , THE NEXT THING TO COME TO THE TABLE WAS THE BILL !!!!!!!!!!! THE FOOD TO ME WAS JUST OK . IMAGINE THAT WE ORDERED RICE WITH OUR MEAL WHICH IS PRETTY NORMAL- IT DID NOT EVEN TURN UP BUT IT WAS SURE ON THE BILL.

Posted by , from BRISBANE on 20 Dec. 2015

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5 out of 5

Great design and atmosphere

Pros: As above. Design and layout of the hotel. Staff really helpful. Catering really good value for money.
Cons: Soap in bathroom. See above.
Location: Top location close to the historical centre of the city
This hotel is close to the historical centre and in an excellent location. The pick up and drop off to the ferry terminal is a really nice free service. I thought the bars, restaurants and breakfasts were really good value for money. Keep up the good work. One minor problem - one soap in bathroom between bath, shower and other wash basin.

Posted by on 7 Nov. 2015

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4 out of 5
Pros: Clean
Cons: Beds too hard
Location: Reasonable access
Facilities: Nice ; Value: Moderate; Service: Professional; Cleanliness: Lovely; no roulette tables in casino

Posted by , from Australia - VIC - Melbourne on 16 Sep. 2014

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4 out of 5
Pros: Breakfast selection
Cons: Check in process was confusing and there were a lot of attempts to up-sell
Location: Too remote
Facilities: Modern, Above average; Value: Average price; Service: Sufficient; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 22 Nov. 2013

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5 out of 5
Pros: Pool
Cons: My room wasn't ready

Posted by on 15 Jun. 2013

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5 out of 5
Pros: Great staff and good views over the old part of the city and the river.
Location: Good views
Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 4 Jun. 2013

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5 out of 5
Pros: Service was excellent
Cons: Smoking in the Casino, giving the lobby area a stale smell
Would recommend this hotel

Posted by , from Australia - QLD - Gold Coast on 16 Nov. 2012

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About the Sofitel Macau At Ponte 16

Location Rua Do Visconde Paco De Arcos, Macau, 0

Property Features

Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 the outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 7320 square feet (680 square metres) and includes conference rooms. A casino, a seasonal outdoor pool, and spa services are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Macau hotel.

  • 1 building
  • 408 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 7320 sq ft of conference space
  • 680 sq. m of conference space
  • Built in 2008
  • Casino
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Macau (MFM-Macau Intl.) (9.1 km / 5.6 mi)
  • Property shuttles: Free ferry terminal shuttle; area shuttle
  • Parking: Free self parking

Room Amenities

Sofitel Macau At Ponte 16 offers 408 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Prive – This fine-dining restaurant specialises in French cuisine and only serves dinner.Reservations are required.

Mistral – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.

Le Chinois – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 805.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 165 for adults and MOP 96.8 for children (approximately)
  • Rollaway bed fee: MOP 805.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macau 16 Ponte
  • Macau Ponte
  • Macau Sofitel
  • Macau Sofitel Ponte 16
  • Sofitel 16 Ponte Macau
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  • Sofitel Ponte
  • Sofitel Ponte 16
  • Sofitel Ponte 16 Hotel
  • Sofitel Ponte 16 Hotel Macau
  • Macau Peninsula Sofitel
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  • Sofitel Macau Ponte 16 Hotel
  • Sofitel Ponte 16
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.