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Hotel Description

You'll be connected to a shopping center at Grand Hyatt Macau, and within just a 10-minute stroll of popular attractions like Venetian Macao Casino and City of Dreams. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 791 rooms, and you can enjoy free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like soaking tubs, bathrobes, and slippers to enhance your stay. Separate bathtubs and showers, espresso makers, and in-room childcare are also available.

A day of pampering at Isala Spa can include deep-tissue massages, aromatherapy, and hydrotherapy along with access to the sauna and steam room. The restaurant, Beijing Kitchen, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness center, kids' club, outdoor tennis court, and spa tub. 86112 square feet (8000 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning buffet breakfast is served between 7:30 AM and 11 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 15-minute drive of this 5-star Cotai hotel include Chimelong Ocean Kingdom and Macau Tower.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$192* Per night/room 12 Feb. - 13 Feb.

Suite (Diplomat)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Club Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Hyatt Macau ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Macau

Everyone (1) Couples (3)
5 out of 5
Lovely huge room, lovely shower, awesome king bed, very clean and tidy

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by Grand Hyatt Macau Management Team

Thanks for taking the time to share your recent stay with us. We are very pleased to see that you had a fantastic stay. We look forward to welcoming you back in the near future.

2 out of 5
Pros: Close to show
Cons: Not friendly nor helpful
Location: Nothing special
Facilities: What facilities?; Value: Expensive ; Service: Non existence;

Posted by on 9 Apr. 2012

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5 out of 5
Pros: Had a fantastic stay! Modern, spotless & well located hotel with great service.
Cons: Casino lacks a bit of atmosphere.
Location: Close to everything
Facilities: Top of the line; Service: Professional; Cleanliness: Immaculate; Don't miss "The house of dancing water" show...unbelievable!!

Posted by , from Australia - WA - Regional WA on 20 Mar. 2012

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5 out of 5
Pros: Bathroom was amazing, room was very roomy all and all wonderful experience. best hotel i have definitely stayed at.
Cons: Nothing, it was a perfect experience.
Location: Perfect, Wonderful, Outstanding
Facilities: Top of the line, State of the art; Value: Fantastic, Amazing; Service: Flawless; Cleanliness: Immaculate, Pristine, Beautiful; will definitely be going back there in the near future.

Posted by , from Australia on 20 May 2011

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About the Grand Hyatt Macau

Location City Of Dreams, Cotai,

Renovations + Closures

The property will be renovating from 06 January 2020 to 11 January 2020 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Grand Hyatt Macau offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. Event space at this hotel measures 86112 square feet (8000 square meters) and includes conference space. A children's pool, a spa tub, and a fitness center are also featured at the luxury Grand Hyatt Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 32 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Macau (MFM-Macau Intl.) (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle, area shuttle, ferry terminal shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

Grand Hyatt Macau offers 791 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11 AM.

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 10 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 10 AM to 9:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 400.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Cash or credit card deposit required
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai

You should know

  • Grand Hyatt Macau offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing https://www.wotif.com/Cotai-Hotels-Grand-Hyatt-Macau.h2844548-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.