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 Cotai •1 Room
 Cotai • 1 Room
Book online or call 1800 796 370 Phone Number
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Hotel Okura Macau

5-star property
Galaxy Macau TM Resort, Cotai, 1800 796 370
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Hotel Description

A luxury stay in Cotai awaits you at Hotel Okura Macau. Within just a 15-minute stroll, you'll find Venetian Macao Casino and Museum of Taipa and Coloane History. Highlights at this beach hotel include a casino, a free water park, and a restaurant.

The restaurant, Terrace Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Nagomi is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the indoor swimming pool, outdoor swimming pool, gym, and lazy river. Business amenities include meeting rooms, conference space, and a business center. Added amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning Japanese breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this 5-star Cotai hotel include City of Dreams and Lisboa Casino.

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$820* Per night/room 22 May - 23 May

Superior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Okura Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Hotel Okura Macau

Location Galaxy Macau TM Resort, Cotai,

Renovations + Closures

The following facilities will be closed during January, February, March, December, and November:

  • Water park

Property Features

Hotel Okura Macau offers its guests a complimentary water park, a lazy river, and a waterslide. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Hotel Okura Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 1 building
  • 488 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Built in 2011
  • Casino
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and toilets with an electronic bidet. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Fireplace
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 10:30 AM.

Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

  • Children stay free
  • Cash or credit card deposit required
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately MOP 285.2 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Okura Macau
  • Macau Hotel Okura
  • Macau Okura
  • Macau Okura Hotel
  • Okura Hotel Macau
  • Okura Macau
  • Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Okura Macau Cotai
  • Hotel Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Hotel Okura Macau Hotel Cotai

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • EarthCheck
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.