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Hotel Okura Macau

Photo gallery for Hotel Okura Macau

A grand hotel entrance with a prominent illuminated sign, large glass doors, and classical architectural details.
A spacious lobby with a traditional wooden partition, a reception desk, seating area, and a large potted plant.
A spacious living room with a large window, a chandelier, a sofa, and a coffee table.
A hotel room with a large bed, a sofa, a TV, and a view of the city.
An aerial view of a resort with multiple interconnected pools, walkways, and lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
  • Place, Cotai Arena
    ‪14 min walk‬
  • Place, Cotai Strip
    ‪19 min walk‬
  • Place, Venetian Macao Casino
    ‪2 min drive‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room (King)

A hotel room with a bed, bedside table, lamp, and a view through a glass door to a bathroom.

Deluxe Room (King)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room (Twin)

A hotel room with two beds, a desk, and a large window.

Deluxe Room (Twin)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

About the area

Cotai

A luxury stay in Cotai awaits you at Hotel Okura Macau. Within just a 15-minute stroll, you'll find Galaxy International Convention Center and Galaxy Macau Casino. Highlights at this beach hotel include a casino, a free water park and a restaurant. .The restaurant, Terrace Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Nagomi is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the indoor swimming pool, gym, lazy river and sauna. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning Japanese breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 30-minute walk of this 5-property class Cotai hotel, attractions include Cotai Strip and Venetian Macao Casino.

What's nearby

  • Rua do Cunha - 9 min walk - 0.8 km
  • Galaxy Macau Casino - 9 min walk - 0.8 km
  • Cotai Arena - 14 min walk - 1.2 km
  • Cotai Strip - 19 min walk - 1.6 km
  • Venetian Macao Casino - 2 min drive - 1.8 km

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau (MFM-Macau Intl.) - 8 min drive

Restaurants

  • ‪gaga - ‬11 min walk
  • ‪Cha Bei - ‬4 min walk
  • ‪Laurel Restaurant - ‬1 min walk
  • ‪Gosto 葡軒 - ‬7 min walk
  • ‪Jin Yue Xuan - ‬7 min walk

About this property

Hotel Okura Macau

Hotel Okura Macau offers its guests a complimentary water park, a lazy river, and a waterslide. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A casino, an indoor pool, and a health club are also featured at the luxury Hotel Okura Macau. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 1 building
  • 488 guestrooms or units
  • 25 levels
  • Conference rooms
  • Built in 2011
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, bidets and toilets with an electronic bidet.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: MOP 285.20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nagomi
  • Terrace Restaurant
  • Yamazato

Things to do

  • Casino
  • Free water park
  • Health club
  • Indoor pool
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 November to 2 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately MOP 285.2 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Frequently asked questions

What is the cancellation policy at Hotel Okura Macau?

Hotel Okura Macau offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Okura Macau?

Yep, Hotel Okura Macau has a free self car park.

Are there any beaches close to Hotel Okura Macau?

The closest beach to Hotel Okura Macau is Hac Sa Beach (4 km).

Does Hotel Okura Macau have a pool?

Hotel Okura Macau has an indoor pool.

Does Hotel Okura Macau have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Okura Macau?

Hotel Okura Macau features a health club, an indoor pool and a steam room. All guestrooms come with 24-hour room service, fireplaces and free minibar items.

What makes Hotel Okura Macau a romantic place to stay?

Garden-view dining and a lounge bar, as well as fireplaces in the guestrooms, all help set the scene for a romantic weekend at Hotel Okura Macau.

Is Hotel Okura Macau family-friendly?

You bet! With amenities such as free water park access, a lazy river and laundry facilities, it's no surprise that Hotel Okura Macau is a hit with families.

Does Hotel Okura Macau serve breakfast?

You bet, Japanese brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Okura Macau?

Yep, there's a free airport shuttle that runs from 10:00 AM - 8:30 PM at scheduled times.

Is there a bar or restaurant at Hotel Okura Macau?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Macau?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Okura Macau?

No, pets are not allowed.

Hotel Okura Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Will stay again!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from the staff for my wife’s birthday celebration. The room was clean and felt peaceful. All the amenities and necessary items were well prepared. I will definitely recommend this hotel to my friends.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice trip
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were friendly, helpful and great with our kids. We would be happy to stay at Hotel Okura again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very kids friendly hotel
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staying. Nice location, enjoying big attractions pool. You can also enjoy big shopping mall located near the hotel.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and big cosy room
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
graet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Nice water park for kids.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good service
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel are very helpful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service provided by those friendly staffs.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities
Ver helpful and friendly staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best stay

A massive thank you to Okura hotel for making our stay with them so special and we cannot wait to come back to them. Thank you for the amazing room upgrade and the unforgettable experience.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and sincere welcome from staffs at the lobby. Exceptional service and friendly reception/check in from Chloe.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really pleasant experience with Okura this time, all the staffs were very kind and helpful and the service was flawless.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service has been excellent, staff members are friendly, thoughtful and proactive!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hotel Okura Macau. Staffs were very nice to my kids and they provided an amazing service. Our trip was wonderful. We definitely will return to this hotel next time.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience

Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location - very good. Staff - fantastic and awesome. They know what a 5 star customer experience is. First class with customers happiness in mind. Resort deck - fantastic. Room - good size and super clean.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Stayed 1 night in Dec 2023