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L’OCCITANE Themed Stay

Property class: 4.5

Photo gallery for L’OCCITANE Themed Stay

A spacious lobby with a reception desk, a decorative floral arrangement, and a modern chandelier.
A hotel corridor with a patterned carpet, blue armchairs, and a table with a vase.
A lobby with a modern design, featuring a seating area with chairs and tables, a bar area, and a decorative floor pattern.
A modern bathroom with green-tiled walls, multiple mirrors, and a patterned floor.
A large indoor swimming pool with a high ceiling and skylight, surrounded by lounge chairs and a tiled floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$189
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
LISBOETA MACAU, RUA DA PATINAGEM, Cotai, 999078
  • Place, Taipa Village
    ‪9 min walk‬
  • Place, Cotai Strip
    ‪17 min walk‬
  • Place, City of Dreams
    ‪17 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for L'OCCITANE Deluxe Room - King

A modern hotel room with two beds, a desk, a chair, and a large window with curtains.

L'OCCITANE Deluxe Room - King

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for L'OCCITANE Deluxe Room - Twin

A hotel room with two beds, a desk, a chair, a large painting on the wall, and a window with curtains.

L'OCCITANE Deluxe Room - Twin

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for L'OCCITANE Deluxe Room - Studio

A hotel room with two beds, a desk, a chair, a large painting on the wall, and a window with curtains.

L'OCCITANE Deluxe Room - Studio

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for L'OCCITANE Suite - King

A modern hotel room with two beds, a desk, a chair, and a large window with curtains.

L'OCCITANE Suite - King

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for L'OCCITANE Suite - Twin

A modern hotel room with a sofa, armchair, and a dining table.

L'OCCITANE Suite - Twin

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Cotai

You'll be connected to a shopping centre at L’OCCITANE Themed Stay, and within a 20-minute stroll of popular places like Cotai Strip and Venetian Macao Casino. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and free self-parking. .ONE SHOT is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and a free manager's reception. Cantonese breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of a free shopping centre shuttle. .In the area of this 4.5-property class Cotai hotel, you'll find Senado Square.

What's nearby

  • Taipa Village - 9 min walk - 0.8 km
  • The House of Dancing Water - 17 min walk - 1.5 km
  • Cotai Strip - 17 min walk - 1.5 km
  • City of Dreams - 17 min walk - 1.5 km
  • Venetian Macao Casino - 2 min drive - 2.1 km

Getting around

  • East Asian Games Station - 9 min walk
  • Zhuhai Station - 19 min drive
  • Macau (MFM-Macau Intl.) - 11 min drive

Restaurants

  • ‪Gourmet Pavilion - ‬3 min walk
  • ‪Koufu 口福 - ‬13 min walk
  • ‪淳 Chún - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Jin Yue Xuan (金悅軒) - ‬13 min walk

About this property

L’OCCITANE Themed Stay

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An indoor pool, a vending machine, and tour/ticket assistance are also featured at the luxury L’OCCITANE Themed Stay. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Cotai hotel.

  • 164 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
L’OCCITANE Themed Stay offers 164 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 55-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Cantonese breakfast available 7:00 AM to 10:30 AM for a fee: HKD 83 for adults and HKD 83 for children
  • 3 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • ONE SHOT
  • ROYAL PALACE
  • Signature Noodles
  • STANLEY'S CAFÉ

Things to do

  • Designer stores
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L’OCCITANE Themed Stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 460 per night.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Cantonese breakfast: from approximately HKD 83 for adults and from HKD 83 for children
  • Rollaway bed fee: HKD 460 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments and Alipay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Maison L'Occitane Hotel
Maison L'Occitane Cotai
Maison L'Occitane Hotel Cotai

Frequently asked questions

What is the cancellation policy at L’OCCITANE Themed Stay?

L’OCCITANE Themed Stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L’OCCITANE Themed Stay?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at L’OCCITANE Themed Stay on 16 Nov 2026 start from AU$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L’OCCITANE Themed Stay?

Yep, L’OCCITANE Themed Stay has a free self car park. Onsite parking is limited.

Are there any beaches close to L’OCCITANE Themed Stay?

The closest beach to L’OCCITANE Themed Stay is Hac Sa Beach (3.1 km).

Does L’OCCITANE Themed Stay have a pool?

L’OCCITANE Themed Stay has an indoor pool. The pool is open 9:00 AM to 6:00 PM.

Does L’OCCITANE Themed Stay serve breakfast?

Yep, Cantonese breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at L’OCCITANE Themed Stay?

No, L’OCCITANE Themed Stay does not offer an airport shuttle service.

Is there a bar or restaurant at L’OCCITANE Themed Stay?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at L’OCCITANE Themed Stay?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at L’OCCITANE Themed Stay?

No, pets and service animals are not allowed.

L’OCCITANE Themed Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 13 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place,close to the Lisboa hotel too
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep well, very comfortable ^_^
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is OK for this hotel and just the location and transport not so convienient.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room is clean, smell of smoke when first time get in however.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness
Low value for money
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it. 1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect it’s the drains. 2. The water drained very very slowly in the shower. 3. Even though its a fairly new hotel, it’s already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves. 4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee. 5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasn’t able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times. 6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say it’ll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation. The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room. During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby. The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は良かったです ゆったり出来ました 毎日、ロクシタングッズの補充があります 無料シャトルは少ないですが香港澳門大橋のマカオ側には出てます マカオ空港にはないのでフェリーターミナルに行くか隣りのグランドリズボアパレスのシャトルに乗るかです タクシーは長蛇の列でした もし、グランドリズボアパレスのシャトルに乗るのであればホテル到着後は西口から出るのが便利と思います 朝食は朝から中華が大丈夫であれば良いと思います 朝食レストランは3箇所あります 1軒はヌードルレストランとありましたので行ってないです スタンレーズカフェの朝食は中華です 玉子料理はゆで卵、パンは3種類くらいありました その他は炒飯、焼きそば、お粥、饅頭、おかずがあり全体では20種類くらいあったと思います もう1軒はスタンレーズのメニューから中華をなくした感じでした いずれもよくあるホテルレストランの朝食の定番のようなライブキッチンで玉子料理を…的なものはありません ショップはありますがハイブランドはありません コンビニはないですがミニスーパーのようなお店があります
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
SPA只提供男性顧客使用，卻沒有在宣傳單上明確告示，到了SPA區，才有一位年長女士態度不佳的表示只服務男性，一副我們很奇特的樣子，讓人感受很差。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
比較的新しいホテルなので、お部屋は清潔感があります。ただし水回りの設備の取り付けが斜めになっていたりと、詰めの甘さを感じる箇所がありました。 シャワーの水圧が弱い、清掃スタッフに英語が通じなかった、朝食のメニューが少ないなど、気になる点は多々ありますが、安く予約できればコスパは良いと思います。 カジノ併設でないので、直通のシャトルバスはありません。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
部屋のメンテナンスがしっかりと行われていました。
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
깨끗한 객실과 직원들이 친절했고. 조식 또한 만족스러움
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
El personal no es empatico, servicio malo.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
可惜不是日式有暖板的坐廁, 否則會加分.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
地方不清潔,沒有SHOWER GEL
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

有待改善

位置比較偏，前台的職員安排不妥當，當天下午4點到，說只有尾房，不然就要等2小時；然後問職員很多事情，比如說旁邊的餐廳在哪裡，都是說不知道，不清楚；很多都是新入職的感覺，服務有待改善
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
法國品牌浴室用品和護膚品
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
綺麗
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
早餐實在太不像樣，要俾錢的應該冇可能咁差。必須要大大提升早餐的質量，否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達，只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單，聖誕節的氣氛並不濃厚，和其他的酒店簡直冇得比，但係收費又並不便宜。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

12樓居然有蚊？

我太太投訴房間有蚊
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
酒店仍很新，設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏，出氹仔碼頭穿梭巴士要15：00後才開始，一小時一班，浪費旅客的時間。這地區如世外桃源，非常不方便，下次不會再來呀!
Stayed 1 night in Nov 2023
Verified review

8/10 Good

床很好睡，但特色不足。交通車能再早一點發車會更好。
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新，乾淨，用品靚
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

乾淨舒服但無特別嘅酒店

葡京人周邊範圍真係荒蕪，唯一一架到果度嘅巴士35號班次少，差不多半個鐘先一班。酒店嘅shuttle又疏，由酒店去各口岸嘅班次唔準時，真係要改善。 酒店附近有嘅食肆都係酒店商場內嘅幾間食店，選擇唔多，最慘係7-11都無, 好彩嘅係我果層有飲品或小食自助售賣機，但唔係住果層的話，根本去唔到嘅.... 而且，其實而家Nespresso機都應該算係酒店標配啦，但咁大間酒店竟然都無，只有兩條雀巢3盒1咖啡，真係好失望。不過房間算乾淨企理。 唯一最讚賞嘅係，酒店職員好有禮貌，服務好好。 除咗body wash, shampoo/conditioner呢D係L'occitane產品, 真係無咩特別, 其實而家好多酒店都已經係用呢個牌子嘅用品, 所以無需為呢個牌子而去呢間酒店嘞
Stayed 1 night in Jun 2023